Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Ultra Sabers

Ultra Sabers

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Ultra Sabers?
grey stargrey stargrey stargrey stargrey star

Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.

service
430
value
431
shipping
401
returns
207
quality
422

Instant Feedback

44,070 reviews

We monitor reviews for authenticity

Alex V.
5 reviews
0 helpful votes
Follow Alex V.
Unfollow Alex V.
Share Review
Report Review

Took well over a month after ordering to receive
January 31, 2018

Took well over a month after ordering to receive. Had to email a number of times to get info on saber I had ordered. Product was excellent but if you can't get your order in a timely fashion this is definitely a problem.

Date of experience: January 31, 2018
Florida
1 review
0 helpful votes
Follow Travis M.
Unfollow Travis M.
Share Review
Report Review

Only thing i didnt like was how long it took to ship, but understand with all the circumstamces why it got delayed. Product is awesome though and was worth the wait. Thanks so much!

Date of experience: January 31, 2018
Josue R.
1 review
0 helpful votes
Follow Josue R.
Unfollow Josue R.
Share Review
Report Review

New to buying a lightsaber and had to take my time into the steps but very excellent easy selection!

Date of experience: January 31, 2018
Rob W.
1 review
0 helpful votes
Follow Rob W.
Unfollow Rob W.
Share Review
Report Review

Thanks for the videos online, along with useful notes on each of the customization steps. Very helpful!

Date of experience: January 31, 2018
France
1 review
0 helpful votes
Follow Thiebaut V.
Unfollow Thiebaut V.
Share Review
Report Review

Delivery was perfect, and I enjoy so much the saber! It has struck my friends as a weapon of choice!; o)

Date of experience: January 31, 2018
Terry Z.
14 reviews
0 helpful votes
Follow Terry Z.
Unfollow Terry Z.
Share Review
Report Review

It was good the quality was great will be ordering again at some point

Date of experience: January 31, 2018
David K.
5 reviews
0 helpful votes
Follow David K.
Unfollow David K.
Share Review
Report Review

Great options and tutorials for first time buyers
January 31, 2018

Great options and tutorials for first time buyers

Date of experience: January 31, 2018
Georgia
1 review
0 helpful votes
Follow Jacob O.
Unfollow Jacob O.
Share Review
Report Review

Great
February 1, 2018

Arrived in good condition no scratches or marks. And wrapped nicely. Overall for my first saber I'm glad I chose ultrasabers and i will defiantly be buying more

Date of experience: January 31, 2018
California
1 review
0 helpful votes
Follow Scott M.
Unfollow Scott M.
Share Review
Report Review

It came in a little late, but it was christmas+a custom order. They sent an email explaining it would be a little late, really happy they gave me a quick email explaining that. Great product though, plan on buying from them again. I do wish there coul be a picture next to each blade type, or at least a comparision so I make sure I could get excactly what wanted. Still good a good product, just cant go quite as hard as my friends.

Date of experience: January 31, 2018
GB
1 review
0 helpful votes
Follow Keely R.
Unfollow Keely R.
Share Review
Report Review

Brilliant!
February 1, 2018

The lightsaber is magnificent, Im soooo happy with my order and the shipping was really fast! The only complaint I would have is that when the lightsaber arrived in the U. K. I was charged an extra £20 for tax. Im pretty certain this has nothing to do with the company though and its just the way the U. K. is with parcels from other places. Im very glad I ordered from ultrasabers and would buy again :)

Date of experience: January 31, 2018
K Z.
2 reviews
0 helpful votes
Follow K Z.
Unfollow K Z.
Share Review
Report Review

There was a delay in shipping of the product, which I completely understand since I placed my order right at the end of December, when the new movie hype was pretty high. When the saber shipped, it arrived on time, and I'm satisfied with my order. It's quite likely I'll return for more sabers someday.

Date of experience: January 31, 2018
Ria G.
1 review
0 helpful votes
Follow Ria G.
Unfollow Ria G.
Share Review
Report Review

The website itself is a little confusing at times to order from. Otherwise it was a pleasant experience and a clean transaction. Not much more to be said.

Date of experience: January 31, 2018
Marie V.
13 reviews
0 helpful votes
Follow Marie V.
Unfollow Marie V.
Share Review
Report Review

My second purchase with ultrasabers and not disappointed

Date of experience: January 31, 2018
Zachary P.
5 reviews
0 helpful votes
Follow Zachary P.
Unfollow Zachary P.
Share Review
Report Review

Awesome saber, great customer service
January 31, 2018

Awesome saber, great customer service

Date of experience: January 31, 2018
Sandi P.
1 review
0 helpful votes
Follow Sandi P.
Unfollow Sandi P.
Share Review
Report Review

Akways a great experience with these guys!
January 31, 2018

Akways a great experience with these guys!

Date of experience: January 31, 2018
Georgia
1 review
0 helpful votes
Follow Gavin l.
Unfollow Gavin l.
Share Review
Report Review

Simply amazing
February 1, 2018

The saber is just amazing. At first I didnt believe it would be combat ready, but then I hit it against a tree. I was hitting the saber with full on baseball swings and there was no damage to the saber. Very awesome and would recommend it.

Date of experience: January 31, 2018
Canada
1 review
0 helpful votes
Follow Ryan F.
Unfollow Ryan F.
Share Review
Report Review

Likable product
February 1, 2018

I think this saber will be the first of many, thank you very much, hope this is 100 characters...

Date of experience: January 31, 2018
Washington
3 reviews
0 helpful votes
Follow David B.
Unfollow David B.
Share Review
Report Review

Apparently manufacturing lead time was the delay in shipping. Other than that, my son was very happy was his b'day gift.

Date of experience: January 31, 2018
Ohio
1 review
2 helpful votes
Follow Jason C.
Unfollow Jason C.
Share Review
Report Review

When it took nearly a month for my product to arrive, I responded by giving Ultrasabers a negative review. In it, I politely cited my dissatisfaction with their customer service and shipping time. It appeared on their site for a few hours, then disappeared. No one contacted me. The company appears to be suppressing reviews that aren't favorable, even if they communicate legitimate concerns. I'd be weary of buying anything from a business that does that.

Date of experience: January 31, 2018
New York
1 review
0 helpful votes
Follow Oinn S.
Unfollow Oinn S.
Share Review
Report Review

Phenomenal
February 1, 2018

I couldnt be more pleased! The two sabers I ordered are beautiful and exactly to my specifications. Three bonus sabers are just that a special bonus!

Date of experience: January 31, 2018

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748
See all photos