Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Ultra Sabers

Ultra Sabers

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Ultra Sabers?
grey stargrey stargrey stargrey stargrey star

Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.

service
430
value
431
shipping
401
returns
207
quality
422

Instant Feedback

44,070 reviews

We monitor reviews for authenticity

kevin S.
3 reviews
0 helpful votes
Follow kevin S.
Unfollow kevin S.
Share Review
Report Review

Very happy with my purchase from ultrasabers, the quality and the price is really what makes a difference to me and all my expectations were met upon receiving my first saber. I will definetly continue to do buisness with ultrasabers and would gladly recommend them to anyone interested in the saber community.

Date of experience: February 19, 2018
Georgia
1 review
0 helpful votes
Follow Derek V.
Unfollow Derek V.
Share Review
Report Review

2 mystery boxes
February 20, 2018

The sabers are perfect and I love that one of them came as a white saber! Completely goes well with the silver and gold hilt! I am very satisfied!

Date of experience: February 19, 2018
John G.
1 review
0 helpful votes
Follow John G.
Unfollow John G.
Share Review
Report Review

Hi Ultrasaber's
February 20, 2018

Hi Ultrasaber's -

What an amazing product! I'm blown away by how realistic the My Ultrasabre is - amazing sound and light. Your attention to detail is impressive, love the creativity and design expertise.

I'll enjoy this for years, thanks!

Date of experience: February 19, 2018
Australia
1 review
0 helpful votes
Follow Natthanan T.
Unfollow Natthanan T.
Share Review
Report Review

Legitness Lightsabers
February 20, 2018

Mystery boxes Light sabers from ultrasaber was very durable and nice on grip. Lighting are nice on both sabers and lasting quite a long time. Well done on communication, I needed a shippment to arrive asap so I contacted the support team. They replied quickly and because of that my shippment arrive quickly as well. Thank you for awesome sabers and great customer services guys. Welldone

Date of experience: February 19, 2018
Olivia A.
13 reviews
0 helpful votes
Follow Olivia A.
Unfollow Olivia A.
Share Review
Report Review

+1
February 20, 2018

+1

Date of experience: February 19, 2018
New Zealand
1 review
0 helpful votes
Follow Adrian W.
Unfollow Adrian W.
Share Review
Report Review

Good price very happy
February 20, 2018

Just received my ultrasaber & very happy, delivery took awhile but I emailed them and they got back to me next day and informed me of a large back log of orders. I then got confirmation that my order was sent the next day and received it about a week later.
Thanks ultrasaber

Date of experience: February 19, 2018
Damo O.
1 review
0 helpful votes
Follow Damo O.
Unfollow Damo O.
Share Review
Report Review

So easy
February 20, 2018

So easy. So many options. So far so good. Bbs:)
I'm very pleased with both sabres no thrills but nice.
Only negative was having to add straps the stop the batteries pinging out every time I use it. ;) easy fix.

Date of experience: February 19, 2018
Michigan
1 review
0 helpful votes
Follow Alex W.
Unfollow Alex W.
Share Review
Report Review

Awesome
February 20, 2018

Very happy despite having to wait a little longer than the listed lead time. I plan to order again in the future.

Date of experience: February 19, 2018
Dflo Q.
1 review
0 helpful votes
Follow Dflo Q.
Unfollow Dflo Q.
Share Review
Report Review

It was a great process overall despite the 20+ day wait time for the order to arrive. They did mention to me once I reached out to customer service that order times were delayed because of the holidays and the new Star Wars movie. They also assured me of when my order would be delivered and how long it would take from the time they responded to my email.

Date of experience: February 19, 2018
Anthony T.
2 reviews
0 helpful votes
Follow Anthony T.
Unfollow Anthony T.
Share Review
Report Review

The UI is nice and easy
February 19, 2018

The UI is nice and easy

Date of experience: February 19, 2018
DK J.
1 review
0 helpful votes
Follow DK J.
Unfollow DK J.
Share Review
Report Review

I've experienced no Problems with Ultrasabers or any of the products I've ordered.

Date of experience: February 19, 2018
Norway
1 review
0 helpful votes
Follow Anders E.
Unfollow Anders E.
Share Review
Report Review

Epic
February 20, 2018

You guys are awesome. Got my saber in red, dont know If it was randomly or because I asked for it. Anyways, Thanks! Will most def be back for more!

Date of experience: February 19, 2018
Devin H.
1 review
0 helpful votes
Follow Devin H.
Unfollow Devin H.
Share Review
Report Review

Payment Process is a little outdated and shipping price is atrocious, otherwise everything else was fine.

Date of experience: February 19, 2018
Louisiana
1 review
0 helpful votes
Follow Keaton W.
Unfollow Keaton W.
Share Review
Report Review

The saber I received was a little damaged unfortunately, and despite ordering 2 day shipping the saber took almost a week to get to me (counting 8 days to fabricate) other than that I'm satisfied with the product.

Date of experience: February 19, 2018
GB
1 review
0 helpful votes
Follow Lee T.
Unfollow Lee T.
Share Review
Report Review

Very impressed with build quality and when you first hit the power button the sound and show that follows is amazing! I bought for each of my children and didnt want to be left out so one for myself, I cant recal the last time I and they were that impressed. I think it would take some searching and a lot more money to better these savers from Ultrasabers, only slight didsapointment is a wrong coloured button was installed on my Graflex and the blade holder has worked loose, however this is being addressed by Marlena who has been very helpful throughout the whole sale and after sales.
Communication from Ultrasabers has been excellent! Would have no fears in choosing Ultrasabers again.

Date of experience: February 19, 2018
Virginia
1 review
0 helpful votes
Follow Patrick R.
Unfollow Patrick R.
Share Review
Report Review

Archon V3.1
February 20, 2018

This hilt is the iconic design from ROTJ and it is superb in its durability and overall design. I got mine with the V4 obsidian soundboard with the Tri-Cree set up in Arctic Blue, a very frosty looking color. My favorites are the Sunriders Destiny and Counselor Green, however, I thought this color was perfect and went better with this particular design (with the white illuminated silver button). The luminosity of the TC Arctic Blue is perfect for the thin neck and the extra V2 emitter I purchased with it, such that I love how the color reflects of this shiny hilt when the blade is ignited; also there is a slight difference in luminosity from the normal LED. Even though you cannot get FOC with the Tri-Cree it is worth the trade-off to get that realistic lightsaber experience. A great saber and a great product.

Date of experience: February 19, 2018
Aaron I.
8 reviews
0 helpful votes
Follow Aaron I.
Unfollow Aaron I.
Share Review
Report Review

It was good took alil while but it finally worked
February 19, 2018

It was good took alil while but it finally worked

Date of experience: February 19, 2018
Vrinder j.
1 review
0 helpful votes
Follow Vrinder j.
Unfollow Vrinder j.
Share Review
Report Review

I was so satisfied with the products, they exceeded my expectations, I will be ordering more very soon

Date of experience: February 19, 2018
M C.
1 review
0 helpful votes
Follow M C.
Unfollow M C.
Share Review
Report Review

The lightsaber was a gift for my girlfriend on Valentine's day. She fell in love with it and was very giddy. I'm not gonna lie I kinda wish I would've kept it but her color is purple as mine is green sonit belongs to her. Great company to deal with and their sabers are amazing to swing and look like the real deal when filmed especially. Will definitely be back for more.

Date of experience: February 19, 2018
Illinois
1 review
0 helpful votes
Follow Rick D.
Unfollow Rick D.
Share Review
Report Review

Late Delivery
February 19, 2018

It took over a month to receive my 2nd order, and I basically had to file a claim with PayPal before they would finally ship it. I have another order that was placed in December and never received it. Customer service basically stopped responding to me. Had to file claims with PayPal. The saber that did show up is mediocre at best. I don't understand how they are still in business because apparently I'm not the first person to have this issue. I would send everything back and demand my money but they'd never respond.

Date of experience: February 19, 2018

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748
See all photos