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Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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I love my sabers and the hard part will be stopping my self from ordering alot more right away. They have a great weight and I have thrashed them already with no issues
A++
What I got blew me away, thanks for making my childhood dreams come true Ultrasabers!
Awesome job. So happy. You guys are great. Thanks for making my kids so happy.
Loved building my own saber
Gray Jedi
They went above and beyond to help me get my order in time, including suggesting order tweaks to overcome a lengthy back-order delivery. Product is awesome!
Great looking savers will buy more just wish the led had a set screw but other then that they are great sabers bright
Love the saber! But didnt get sound. Next order will be the $200 with sound mystery box though! Yes there will be a next ordera
Arrived within 48 hours from Texas to Belgium. No extra export costs so that was a relief. Great quality shines bright even in a lit room. Batteries included :). Fast shipment. Great customer service.
Saber exactly what I ordered, arrived in excellent condition. It took them about a month to get the saber out--I can understand them being swamped with orders, the saber is awesome, and they must have a lot of people clambering to buy one. Seeing the "Why wait for weeks to order a saber from Xxxx" ads popping up in my browser was a bit of a slap in the face during my wait. The wait did dampen my enthusiasm for the saber somewhat. You DEFINITELY get what you pay for--an excellent saber--but you may have to wait a while for it... hence the "average" rating. I bought a second saber from them, which is currently in transit, and it was sent out much more quickly than the first I ordered :)
I had heard that the service surrounding the delivery process was bad, but after 1-2 emails to the corresponding person I was full aware of how long my Lightsaber was going to be and they apologised for any inconvenience caused... Which there was none! Happy with the product, happy with the fact it's exactly how I imagined it to be! Thank you guys and gals over at Ultra Sabers
Had some issues with FedEx damaging my product so I needed to send it back to get replaced. Customer service rep was very polite and fast at responding to emails. However, when I received my replacement, a major piece was missing so that needed to be sent out separately a week later which further delayed me receiving my final product. It took over a month to finally receive what I originally purchased without any problems. Other than that, my experience was good with this company.
The delivery was longer than i thought
They promised 8-14 business days for shipping. It took 18 business days. Lame! I tried to track it but got an automatic reply saying we are sorry orders are delayed
I ordered a lightsaber and now that I have it, I can complete my Jedi knight training and finally destroy all Rebel scum that stand in my path.
The saber came to me in good condition, and got here almost a day or two after I got the confirmation email! I really like the hilt of the saber, it has a really good feel to it.
Although I waited a little over a month, I do understand that these are custom built, and I'm very pleased with my light saber. The blade is sturdy and bright, and the hilt feels hefty and like the real deal in my hand. Looks amazing mounted above my PC, and I'm sure it will look great for my Rey cosplay as well. Thanks so much!
It took them about a Month to build my saber and then it came in 2 days
Costed about 45 dollars (EU)
I bought a mistery box 75$ and i got a 400$ Saber
Sooo im pretty Happy.
But tbh that shipping thing is way to expensive
While the shipping took a bit longer than what i thoufht. Because of all of the orders from the holiday/ tlj movie, it still didnt bother me. The product is amazing and absolutely love it!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

