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Ultra Sabers

4.6

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.

service
430
value
431
shipping
401
returns
207
quality
422

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44,070 reviews

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New Zealand
1 review
0 helpful votes
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Pure magic
March 2, 2018

I love my sabers and the hard part will be stopping my self from ordering alot more right away. They have a great weight and I have thrashed them already with no issues

Date of experience: March 2, 2018
Mitch Y.
1 review
0 helpful votes
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A++
March 2, 2018

A++

Date of experience: March 1, 2018
Franny H.
1 review
0 helpful votes
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What I got blew me away, thanks for making my childhood dreams come true Ultrasabers!

Date of experience: March 1, 2018
Eugene W.
14 reviews
0 helpful votes
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Awesome job
March 1, 2018

Awesome job. So happy. You guys are great. Thanks for making my kids so happy.

Date of experience: March 1, 2018
David H.
1 review
0 helpful votes
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Loved building my own saber
March 1, 2018

Loved building my own saber

Date of experience: March 1, 2018
Jason G.
1 review
0 helpful votes
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Gray Jedi
March 1, 2018

Gray Jedi

Date of experience: March 1, 2018
New York
1 review
0 helpful votes
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They went above and beyond to help me get my order in time, including suggesting order tweaks to overcome a lengthy back-order delivery. Product is awesome!

Date of experience: March 1, 2018
Alabama
1 review
0 helpful votes
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Grate sabers
March 2, 2018

Great looking savers will buy more just wish the led had a set screw but other then that they are great sabers bright

Date of experience: March 1, 2018
New Jersey
1 review
0 helpful votes
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Very cool!
March 3, 2018

Love the saber! But didnt get sound. Next order will be the $200 with sound mystery box though! Yes there will be a next ordera

Date of experience: March 1, 2018
Belgium
1 review
0 helpful votes
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Arrived within 48 hours from Texas to Belgium. No extra export costs so that was a relief. Great quality shines bright even in a lit room. Batteries included :). Fast shipment. Great customer service.

Date of experience: March 1, 2018
Virginia
1 review
0 helpful votes
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Saber exactly what I ordered, arrived in excellent condition. It took them about a month to get the saber out--I can understand them being swamped with orders, the saber is awesome, and they must have a lot of people clambering to buy one. Seeing the "Why wait for weeks to order a saber from Xxxx" ads popping up in my browser was a bit of a slap in the face during my wait. The wait did dampen my enthusiasm for the saber somewhat. You DEFINITELY get what you pay for--an excellent saber--but you may have to wait a while for it... hence the "average" rating. I bought a second saber from them, which is currently in transit, and it was sent out much more quickly than the first I ordered :)

Date of experience: March 1, 2018
GB
1 review
0 helpful votes
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Fantastic
March 1, 2018

I had heard that the service surrounding the delivery process was bad, but after 1-2 emails to the corresponding person I was full aware of how long my Lightsaber was going to be and they apologised for any inconvenience caused... Which there was none! Happy with the product, happy with the fact it's exactly how I imagined it to be! Thank you guys and gals over at Ultra Sabers

Date of experience: March 1, 2018
Oklahoma
2 reviews
0 helpful votes
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Had some issues with FedEx damaging my product so I needed to send it back to get replaced. Customer service rep was very polite and fast at responding to emails. However, when I received my replacement, a major piece was missing so that needed to be sent out separately a week later which further delayed me receiving my final product. It took over a month to finally receive what I originally purchased without any problems. Other than that, my experience was good with this company.

Date of experience: February 28, 2018
Pascal H.
1 review
0 helpful votes
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The delivery was longer than i thought
February 28, 2018

The delivery was longer than i thought

Date of experience: February 28, 2018
Oklahoma
1 review
0 helpful votes
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Very late shipping
February 28, 2018

They promised 8-14 business days for shipping. It took 18 business days. Lame! I tried to track it but got an automatic reply saying we are sorry orders are delayed

Date of experience: February 28, 2018
Chuck S.
1 review
0 helpful votes
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I ordered a lightsaber and now that I have it, I can complete my Jedi knight training and finally destroy all Rebel scum that stand in my path.

Date of experience: February 28, 2018
Colorado
1 review
0 helpful votes
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Pretty cool.
March 2, 2018

The saber came to me in good condition, and got here almost a day or two after I got the confirmation email! I really like the hilt of the saber, it has a really good feel to it.

Date of experience: February 28, 2018
North Carolina
1 review
0 helpful votes
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Very happy
March 1, 2018

Although I waited a little over a month, I do understand that these are custom built, and I'm very pleased with my light saber. The blade is sturdy and bright, and the hilt feels hefty and like the real deal in my hand. Looks amazing mounted above my PC, and I'm sure it will look great for my Rey cosplay as well. Thanks so much!

Date of experience: February 28, 2018
Austria
1 review
0 helpful votes
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Nice!
February 28, 2018

It took them about a Month to build my saber and then it came in 2 days
Costed about 45 dollars (EU)
I bought a mistery box 75$ and i got a 400$ Saber
Sooo im pretty Happy.
But tbh that shipping thing is way to expensive

Date of experience: February 28, 2018
Raymond M.
5 reviews
0 helpful votes
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While the shipping took a bit longer than what i thoufht. Because of all of the orders from the holiday/ tlj movie, it still didnt bother me. The product is amazing and absolutely love it!

Date of experience: February 27, 2018

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748
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