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Ultius has a rating of 3.7 stars from 449 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultius most frequently mention customer service, quality work and several times. Ultius ranks 26th among Academic Editing sites.
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Have used this service several times and its awesome! Always on time and get "A"'s. Would refer everyone!
I have used this service several times for various courses when I'm in a crunch, and have always been satisfied. Great company. Has always fixed any issue that I have had and always has great customer service.
I have used the service several times, I have gotten fantastic results! I would definitely recommend this service to everyone.
Ultius.com is a great custom-writing and editing company. They have not let me down ever! The have quality writers and and are available anytime you need them!. I had several papers done with company and they all passed with flying colors! I would recommend this company to anyone that looking for quality work, and the customer service is great as well!
If I could give more than five stars I would. I have been using Ultius for over three years and counting. I'm very satisfy with their work and I have recommend their services to my friends. The assignment is on time, customer service answer emails in a timely manner. Thank you so much. YOU HAVE A CUSTOMER FOR LIFE!
I have used Ultius numerous time after starting grad school and i always get A with their papers. The professors also came back with with high remarks saying that its very professionally written.
Hi Micky!
Thank you very much for the compliment. It's wonderful to know that you appreciate our writers' hard work, and we look forward to working with you again. When you get a chance, please contact our customer support team, so we can give you a discount code as a token of our appreciation for you!
Thanks so much,
Ultius Support
Call/Text: (702) 979-7365
Email: [email protected]
Live Chat: On our Website, http://www.ultius.com
To be fair, I have used Ultius many times with ease and success; however I would not suggest using them for a Thesis until they refine their processes. In my case, the entire thesis process was horrible and costly. I gave multiple extensions and provided substantial feedback, but to my dismay, the final draft lived up to my fear; it was poorly written with vague sentences, mixed use of Chicago and Turabian and poor citations. To make matters worse, the writer I used many times before was snippy and insisted on me paying additional money by demanding I place another order to edit and/or revise their already subpar delivery. This was a 25 page paper that cost me well over $500. When paying this type of money a near perfect paper should be expected. While I gladly paid for assignments regarding my thesis, I believe there should be protectors in place that ensure the products delivered are of quality. Now I have to pay another 400+ to have the order revised/edited... that's over 1k for one thesis. I'm giving two stars only because of the research done.
In the future, I hope Ultius realizes the success of their brand rides on the quality of written works produced and word of mouth. The best writer I had by far was #*******. Not only did he/she listen, they took pride in their work. Here I am at the end of the semester having to rework the very paper I paid hundreds of dollars for myself!
Hi Angela!
Thank you for taking the time to offer your feedback! I'm very glad to hear that you've been satisfied. By the way, you hit the nail on the head! Loads of details allow our writers to craft their clients' visions.
The writers appreciate every detail, and I'm glad you've shared that tip with other Sitejabber readers. After all, taking away stress is what we strive for, and specific instructions definitely help with that objective. Also, thank you for your suggestions! I'm going to forward them to our COO, so stay tuned!
We look forward to working with you again in the future. When you get a chance, contact our support team so we can set you up with a discount code as a thank you.
Thanks again,
Ultius Support
Call/Text: (702) 979-7365
Email: [email protected]
Live Chat: On our Website, http://www.ultius.com
I am thankful for the site. I am in high school and am also taking 15 units at the local junior college. The papers are perfect for what I need. They customer service is superior. I tell everyone about the site!
Hi Ashlyn!
Wow, you have quite the load! I'm glad our services alleviated your stress. Honestly, we strive to deliver high-quality content and offer tremendous client support, so your feedback is music to our ears. Thank you for taking the time to review our services! If you contact our support team, we will be more than happy to give you a discount code as a token of our appreciation.
Thank you again,
Ultius Support
Call/Text: (702) 979-7365
Email: [email protected]
Live Chat: On our Website, http://www.ultius.com
Excellent company, the writers really work closely with you, communicate and elaborate everything based on your instructions. Thanks I will use it again!
Hi Agustin!
Thank you for your feedback. Our writers work very hard as they carefully follow their clients' instructions, so I am glad to hear you have had positive experiences!
If you contact our support team, we would love to hook you up with a special discount for taking the time to leave your feedback. We look forward to working with you in the future!
Thank you again,
Ultius Support
Call/Text: (702) 979-7365
Email: [email protected]
Live Chat: On our Website, http://www.ultius.com
By far Ultius is worth the money. They have never failed me! I have used them for 8 assignments and I have never been disappointed. A++++ quality work! I have used several different writing services and never had the quality or customer service like I get from Ultius. Thanks Ultius for helping take some of the stress off of me! You guys are amazing! :)
Hi Vickie!
Thank you for your kind words! We love that we've decreased some of your college stress. That's really one of our main objectives!
We really appreciate the time you've taken in writing your review, so please contact our support team for a special discount code as a token of our gratitude.
Thank you again,
Ultius Support
Call/Text: (702) 979-7365
Email: [email protected]
Live Chat: On our Website, http://www.ultius.com
I love this site, it is extremely helpful and the customer service was always friendly
Things start of on a positive note, however all business wanting a customers business start positively. The orders process is simple and reliable (confirmation sent to email).
Customers are charged for every detail of the service so be prepared. For a research 10+ page paper due in 30 days it will be $175+ depending on the level. The shipping or delivery process is also simple. Customers are notified via email of a message and upon checking your account the paper is available for download. Customers have seven Days to review and suggest revisions be done. Although, they claim to know what they are doing in the YouTube Video (making you think "I will read through it for any glaring issues,") once seven days have passed you might as well go to the purse or wallet time to pay for editing. Quality is horrible, what the do not tell you is these are sample papers information is incorrect or not accurate and sometimes often poorly presented. If you do not edit and check the accuracy of the content of "professional writers" your instructor will swear you are illiterate. Customer service is friendly, but the most they will do is offer you a 15% discount on your next order ($30.00 off of a $200.00 order), wow!
I seriously suggest going to another agency, writing it yourself (will save money and the frustration of having a professional do a half-$#*! job), or red-pen the hell out of it (again you are correcting professional writers for what you paid to have done).
Hi James,
Thank you for your feedback. Ultius places tremendous value on our clients’ complaints and feedback, and I sincerely apologize for your recent negative experience.
As you mentioned, our order process is simple and reliable, and we do ask our clients to provide as many details as they can. We base our prices on level, length, and urgency (when you need it), but any amount of research is, of course, complimentary. Every order is different, so our writers carefully consider orders’ instructions as they research.
We have found that the most successful orders often have detailed prompts, rubrics, and other guidelines attached for our writers. However, in some cases, that does not happen so we offer a 7 day complimentary revision period. When our clients feel that their orders’ information is inaccurate or poorly presented, we encourage that they request revisions.
If clients need revisions past 7 days, we do have to charge a small fee depending on the urgency. Because our writers are independent contractors, we are ethically obligated to compensate them outside of their original contracts.
At any rate, I am very sorry for your dissatisfaction. As you noted, your experience started off positive, and I am happy to hear that you found our support team friendly. One of our objectives is to provide outstanding client support, and, as you have found, our team is there for you. I wish the discount code could have made up in some way, but I can understand your dismay. I hope you give us a call and discuss your order’s details, so we can properly address all of your concerns and resolve your situation to your satisfaction.
We look forward to hearing from you,
Ultius Support
Call/Text: (702) 979-7365
Email: [email protected]
Live Chat: On Our Website, http://www.ultius.com
This is, by far, the most professional organization when it comes to written product development. Their editing staff, online support staff, writers, and administrators are top notch. They're quite simply just incredible. I've done business with other websites but the fact of the matter is that Ultius stands out the the dominant force in this medium. If you have issues with your paper that needs a careful dissection in order to bring out the best of your thought process... Ultius is the premier place to go. I am a VERY satisfied customer and you will be too if you decide to give them a chance.
Hi Mark,
Thank you for the wonderful compliment! Our clients come first, so we try to make writer and client communication as convenient as possible and without sacrificing confidentiality. I'm so glad to hear that it's worked for you! We would love to offer you a discount code as a thank you because we do appreciate the time you took in giving us feedback.
Thanks again,
Ultius Support
Call/Text: (702) 979-7365
Email: [email protected]
Live Chat: On our Website, http://www.ultius.com
I have used Ultius for 16 papers over the past 2 years. Their service can be hit or miss at times. If you give them enough lead time (7+ days) you can end up with a well written product at a reasonable cost. Over the past 2 years, their writers have missed a deadline 3 times. When they do miss a deadline, I have always had to initiate contact and try to determine when my paper will be delivered. I am also given a canned apology and offered (sometimes) a 10%-15% discount on my next order. My most recent experience was far worse; I ordered a 5 page paper with a 2 day deadline. The deadline was missed and my paper was delivered 17+ hours past the deadline. Numerous messages detailed that the writer uploaded the paper in an unrecognized format and they could not open the document and were trying to contact the writer for resolution. If they did not hear back from their writer by 7:00 AM Monday morning, they would have a "Staff Writer" complete my paper, although they did not give a timeline as to when it would be completed. During that time, I sent a detailed email to their support department describing my frustration and lack of recourse. I had no other alternative (other than writing it myself) than to wait for my paper. The paper that was delivered shortly after I sent the email was of an average quality that had grammatical, spelling and APA errors that I corrected on my own. While I have to accept some responsibility because I ordered my paper on Good Friday and needed it delivered on Easter Sunday, I would've liked to have seen a little better customer service on their part. Additionally, I had a 15% discount code that I was unable to use because it was no longer valid. This was a code that was issued to me after a previous missed deadline. Although my recent experiences have been extremely disappointing, I am judging them on the overall quality of their work and their lack of customer service. Hopefully the current paper that they are working on for me will be delivered on time and have a better quality.
Hi Edward,
We really appreciate your feedback! Our all American writers are completely dedicated to providing clients with high-quality content, so thank you for the compliment. Please contact our customer support team. We'd like to give you a discount code as a token of our appreciation!
Thank you,
Ultius Support Staff
[email protected]
I have used many other writing sites but ultius is the only one that balanced creativity with practicality. This site helped me by providing practical writing craft adviced, editing tips and deep instructions that included reviewing many of my school projects so I could stand out from the crowd of other students. Thanks so much for your support!
Hi Neg!
Thank you so much for your feedback. Your happiness is our happiness, so we are thrilled our services have helped you out! Please contact our support team, so we can hook you up with a discount code as a token of our thanks. We look forward to working with you again!
Thank you,
Ultius Support Staff
Phone/Text 702-979-7365
[email protected]
I had no problem with the service. This is the best service I could find.
Hi Michelle!
Thank you for taking the time to post a review. Our clients are very important to us, so we hope we continue to provide you with reliable and quality services. We appreciate the time you gave us when posting a review, so we would like to offer you a discount code for a future order. We look forward to working with you again!
Thank you,
Ultius Support Staff
Phone/Text 702-979-7365
[email protected]
I used Ultius to write a very detailed research paper with proper apa citations and opted to hhave it completed within a week. The writer finished early and my paper came back with no revisions. The paper received excellent feedback. I couldn't have been happier. I will continue to use this service because they guarantee their work and are all college graduates. Definitely more reliable than some other options.
Hi Dani,
Thank you for taking the time to review your experience! It’s always nice to hear from our clients and your happiness means a lot to us. Our team works really hard to deliver consistent services, so we’re glad to know our efforts have paid off. When you get a chance, please contact Ultius Customer Support. We value your time and business and want to offer you a special discount as a token of gratitude.
Thank you,
Ultius Support Staff
Phone/Text 702-979-7365
[email protected]
Best service i ever used! Was a lil skeptic but they pulled through more than once. Love this service.
Hi Grant,
Thank you for the compliment! Our clients' satisfaction is our top priority, so we are very glad we've pulled through for you! If you contact our customer support team, we'd like to give you a discount code as a token of our appreciation.
Thanks,
Ultius Customer Support
I received an A on my Allied Health capstone class because of this website and the research paper I received with my order. Saved me hours of time and revisions were fast and easy. I have used this site again and again. Top notch writers!
That’s awesome news! We love to hear from our customers, so thank you for taking the time to share your experience. Our customers’ feedback lets us know when we are doing a great job and when we need to improve, so we really appreciate it! We look forward to helping you out more in the future.
Thank you again,
Ultius Customer Support
Ultius is just a big ol scam. They hire people from fiverr to do fake testimonials on there company. For example they hired this chick on fiverr http://www.fiverr.com/bachas85 to do this fake positive testimonial http://youtu.be/g2pFoBbDphI, it's hard to trust a company that pays people to do fake testimonials. That's just the beginning, they are also paying people with amazon gift cards to leave positive feedback for them on sites like this one sitejabber.com and BBB.com. I they have to lie to you with fake customer reviews, what else are they lieing to us about?
Hi John,
We're very sorry to hear that you've had a negative experience with our company. As a matter of policy, pride, and professionalism, we do not (and never have) created false reviews on any review website.
We do offer incentive programs for our customers to post feedback on third-party review sites. The purpose of these review sites is to maximize and centralize the feedback we get from our customers in order to better our service. The gift cards are part of our incentive program to gather feedback on our services, and we encourage our customers to post their honest opinion on our company, be it positive or negative.
With regards to our customer testimonials, we do hire third party professionals to record testimonial videos. For privacy reasons, video reviews have been transcribed from emails sent to us from clients. We value customer privacy highly, and we have this public disclaimer in the link below to ensure that viewers are well aware that these are transcribed emails. This testimonials are dramatizations of actual client emails sent to us, and while the actors are not themselves Ultius clients, their work does reflect real customer opinions.
If there's anything we can do to help make your experience a better one, please feel free to contact our customer support staff at the contact information below. Our support team is more than ready to do whatever they can to make sure that any experience with our company is a positive one. You can call, text, LiveChat, or email us below.
Thank you,
Ultius Support Staff
Phone/Text (702) 979 - 7365
[email protected]
http://www.ultius.com/explore/ultius-reviews.html
Answer: I guess you could ask the same thing about companies that sell radar detectors and the people that buy them. You could also ask every member of AshleyMadison.com how moral it is to be a member of that site. You could ask abortion clinics that perform late-term abortions how they could perform such a service. I'm sure that whatever answer I give to you will not meet the high ethical standards that you have set for yourself and society. Maybe I'm rich and lazy; maybe I'm not smart enough to write my own papers; or maybe I'm just a working single parent that is overwhelmed with 2 kids and work and I need some help to finish my degree so I use this service to get by. Regardless of why I use this service, the fact is that--while it may not be totally moral--it is perfectly legal. I respect your opinion and I hope you would respect mine without judging me, or anyone else. Thank you for giving me the opportunity to respond to your question.
Answer: Hi Dana. We responded to your review and explained it was a bank matter. Please contact [email protected] or call 1-702-979-7365 as soon as possible so we can hopefully resolve your situation. Thank you.
Answer: Hi Asmaa! Rebecca, Renee, Sara, Nikkie, and Christine gave excellent advice. Thank you all for that! Writers go by your instructions and guidelines, so the more information and details you give them, the better the product. It's very important to be as specific as possible. If you have any other questions or concerns, our support staff is ready and willing to help as well. Just email us at [email protected]. Have a wonderful weekend!
Answer: Hi Lillian. Please visit our how it works page at the following link: https://www.ultius.com/explore/how-it-works.html
Answer: Hi Curtis! Our prices depend on 3 factors: when you need it, what level you would like the writer to have, and how many pages you need, so prices will vary. I recommend contacting client success before you place an order, though. Our core competency is writing. If your potential order does not include writing, there's a good chance we won't be able to complete it. A client success specialist can look over your details before you commit to placing an order. You can email them at [email protected], call them toll free at 1-(800)-405-2972, or live chat via our website. Thank you for reaching out!
Answer: Hi Shatika! Absolutely. If you decide to place an order, just select book review as your document type and write the title, author, and edition in the topic area. Since the writers are freelancers, we cannot guarantee your writer has the book. Please be sure the book is readily available online or ask Client Success if you can purchase an electronic version of the book for the writer. If you have a pdf file of the book to attach to the order, that's even better! Thank you for your question!
Ultius connects customers with the best American freelance writers for custom writing, editing and business writing services. 2,000 writers, 24/7 support and customers in 45+ countries.


Hi A. F.,
Thank you so much for your loyalty and business! Ultimately, we hope our services are consistently high quality, so it's wonderful to know you've been a client for three years now. We appreciate the compliment and we appreciate you! Please contact our customer service team so we can offer you a special discount code as a thank you for your time.
Thank you very much,
Ultius Support
Call/Text: (702) 979-7365
Email: [email protected]
Live Chat: On our Website, http://www.ultius.com