Uber EatsReviews 1,339

So I placed my order before 5:00 paid extra for priority which is said I'd get my food around 5:20 to 5:35 set around now it's 6:30 no food so I call them well I paid priority if I'm not going to get my phone so finally my food came at 7:05 so I called them and they told me my order is complete and it was delivered on time I asked him to look at my delivery time and when it first oh yeah yeah you ordered around 5:00 you got it after 7:00 yeah you were delivered on time I paid for priority 2 hours over 2 hours you got it on time everything's perfectly fine I wanted my money back for the money that I paid for priority and they tell me nothing I can do about that because my food was delivered on time 2 hours after I ordered it so everything's perfectly fine so I got priority payment cuz I paid extra for it for my order to be delivered 2 hours after I ordered it and pulled to the touch it's almost like an ice cube and I would give you a picture of it but apparently that's not letting me do it I have to wait 24 hours before I can see a receipt yeah it does not sound like a company you want to deal with

Uber eats promotion is a scam they never give the promotion like they say safe your self time an hassle Do Not accept any promotion they off you will not receive pay

Used Uber Eats last night for food to be delivered from a restaurant a 5 minute walk away. Unfortunately it took Wieslaw 20 minutes by car to deliver it. Apparently he was dropping off several other meals on the way. This delay in our delivery made our $70 meal cold soggy and inedible. We paid our delivery fee in good faith that our meal would be delivered in reasonable time, 20 minutes is not reasonable. We will definitely think twice about using Uber Eats again and wasting another $70 worth of food.

I tried to redeem a gift voucher from my company on June **, ****. When I got to the pay section I kept getting notification that something went wrong, and there was insufficient funds on my account. This was not the case. I tried three other cards and the same result. I called customer service and they said there was a verification issue with my account and they would escalate the issue. I asked if they could because the voucher that my company purchased expires on July First. They said to watch my email and I would be contacted. Nothing ever came.**I called two more times and the same thing happened.**Today is July *st and the issue is still not resolve. I spent * hour on the phone with customer service agents who told me that there is nothing they can do but escalate the issue and have someone reach out to me in **hours.**I even asked to speak to a supervisor and they told me all they could do is send it to the supervisor and they have ** hours to resolve the issue.**The issue is not resolved and my company has spent money that is not getting to the party that it belongs to. This is considered theft on your companies part. I would like a phone call today in the next hour to resolve or I will take to social media and print everything that has happened and give your company poor reviews. This is unacceptable way to do business. This is the error message I keep getting. I'm using a gift Voucher and the cards I have on file have sufficient funds... My voucher expires today and after trying to use it since the 27th of June I still cant have a lunch on my compnay!

I never used to have an issue with Uber in the past, but in recent times, their drivers are either on something or never show. Numerous times, I made an order through Uber Eats, and numerous times, something was wrong. The final straw was when one of their drivers have decided to claim to deliver my food and IT NEVER ARRIVED! Ever! They weren't even that far from the restaurant when they claimed delivery made. Then I get an email, saying I'm blocked because of their screw up! I do NOT recommend using them. Drive to the restaurant yourself and get your food.

Even if you send proof of ever bad order they refuse to refund you after so many. No matter if you show that your order is wrong. They will refuse and tell you to write a review about the restaurant. UberEats is customer support doesn't give you any support. Worst service.

I have tried and tried to use Uber Eats with nothing but problems. They are so slow as to be laughable. Their fees are exorbitant and I am just now getting my brunch at close to dinner time. In the past when I've tried to cancel an order that was taking over an hour, Customer Service told me the order was still within their delivery window and that I could not cancel it. It's a nice little racket. I am a shut-in and rely on delivery services, but Uber Eats is the worst. I will not be using Uber Eats again.

If your a customer of Uber Eats they screw you with all the fees and underhanded charges and give poor service at best to the customer when theirs a problem with their order. I drive for Uber Eats and have issues with orders on a daily basis. The driver get screwed on their pay for the last two months they have been offering deliveries for sixty eight cents a mile fifty cents a mile etc..., less then a dollar a mile and expect you to drive 10 miles. Gas is over five dollars a gallon in my market and these guys think I have vanity plates which reads charity. I'm probibly going to shut down in a few months cause I'm tired of the daily prostate exam from Dara Ubers CEO. Bend over and grab your ancles is not the gig job I applied for!

So half my order was missing the other half was inedible spilled dressing all over 1 meal of chicken tenders and French fries Salmon over cooked cookies I ordered salad and mushrooms all missing from my order contacted them thru app they refunded $1.06 and $5 Uber eats credit for $40 order and I called the restaurant because I could not find a number for Uber Eats the restaurant manager calls Uber eats they tell her I have to call so she gives me the number of course the person Layla I get at Customer service (haha) doesn't speak English well and definitely doesn't understand it I ended up hanging up and now I'm out $40 and have to go get dinner I once an issue with Door Dash I explained what happened guess what Door Dash did? Refunded my money Uber Eats is the worst!

Once again, the food was never delivered. This is the second time this has happened to me. The driver reported it as delivered and kept the $10 tip though. UberEats has been a nightmare to work with and I have spent so much time trying to get a hold of them to get a refund.

They refunded me for the food, but they did not refund me the $10 tip. They gave it as a credit but since I will never order from them again, it doesn't do me any good. I even asked that this be escalated and go to a supervisor and they said that they don't have any way to give me the tip back to my credit card and that it has to be a credit. That is such bull; there is no way a giant organization like Uber can't figure out how to refund $10. Guess I'll just have to dispute it on my credit card charge!

First time ordering from uber eats I'm missing and item and my delivery driver was suppose to be a woman name Kathryn. A MAN delivered my order. He looked nothing like the woman in the picture. I guess people can sign up for uber and have other people work under their profile. That isn't safe. I will never use this company for deliveries again.

Not even one star I would give to the Uber eats service for what they did today. We placed an order from Uber eats at cream stone creamery for a birthday surprise cake which is 65$ And I was tracking all the way long it's just two mins away from my place I was waiting outside And after two mins I was Rechecking it says Enjoy your order. I mean this is Terrible.! It says The driver Semone is Taking care of ur order and I was waiting for it. Later I tried to call on her number but it says you can't call to this number. I mean what kind of service is this? Can't be able to call or Reach her how to communicate that we haven't got our delivery it's misplaced. So Disappointed.! I just say you ppl plz don't order anything. Cuz 65$ is not easy for anyone to take on a lite note.! Would never order from Uber eats again.

Ordered and did not receive complete order, representative apologized and would only offer refund. Asked why they couldn't deliver missing food and she said nothing we can do. You will receive a refund in 3 to 5 days, so no food and out the money, I could order again and pay another delivery fee, no thanks Uber Eats, just never ordering using the service and will spread the word of how bad service is with this company.

Uber Eats delivery stole my food two out of three times!

First time I ordered my own food and the delivery stole my food and marked it delivered. Uber Eats refused to admit and insisted it was delivered. I spent two hours talking to various people. It ruined the Saturday night.

I never used Uber Eats.

Then I was in hotel isolation and the hotel used Uber Eats to order food. Lunch delivered, dinner stollen.

The hotel switched to Manulog after that.

STAY AWAY TO UBER EATS!

Uber app froze & locked causing: random auto address & auto entered 1 food item & ended order early. Uber help chat froze 3 times & didn't let me type. I left detailed instructions for each item & all was instructions were ignored. Missing meat, super spicy when asked mild, Called restaurant to explain instructions & they still ignored them. Called Uber Eats 1-800 for help to clerk overseas & he saw issue but couldn't contact driver or restaurant! His said wait until all is delivered wrong & call for full refund! No help - since no Dinner for vegetarians in a strange city. Only bright spot driver was friendly & responded via chat, but also confirmed restaurant refused to fix and no way to contact UBER Eats!

Never used the service but have to say, 99% certain I will NEVER use it based on the stupid tv commercials.

Everytime I use ubereats and I want to grab a drink like a sprite or pepsi... IT NEVER SHOWS UP WITH THE ORDER...

AS SOON AS THE DRIVER DROPS OFF THE FOOD... THEY LEAVE AND YOU CANT CONTACT THEM WHICH IS BULL$#*!.

DO NOT USE UBER EATS. They r getting to be horrible, worse and worse. We've been missing an item almost always BUT tonight we didn't get ONE ITEM we ordered. Not one single thing. Thst should be totally unacceptable. We are having yo figure out what we can make because of uber screw up. Seriously choose Door Dash, Gtub Hub. Anyone but uber. Just because they were one of the first, they are not the best anymore and they don't seem to care

More than a few times food is more than an hour late! Doesnt give you a refund even when they do not have drivers picking up the order