UberReviews 1,537

I just started driving for uber. After expenses, i making an average of $21.00 an hour.
By the time i get my game down pat, i'll double that an hour.
I haven't even got my referral cards out yet. All of the passengers are great so far.
It's a business like any other business. Keep your car clean, drive reasonable, help people with doors and packages... no problems!
It seems that the rate of malcontents is roughly equal to the fail rate of startup small businesses. Huh! What a coincidence!
Learn how to run a small business, learn about customer service, come back, and you'll make more, and have less stress.

I've been driving and riding with Uber for 3 months and I have completed about 500 trips. Overall, my experience has been very good. I don't like Uber's rating system... which allows angry, depressed, and drunk people an opportunity to rate you poorly. The pay is crappy. Net of expenses I might make minimum wage. My last trip was 3.2 miles, 10 minutes. I made 5.18. I have done 5 trips in Boise, been online 5.5 hrs. And made 23.48. (Tues) That's it.

That's the downside. The upside is that I work when I want with no micro manager looking over me. 95% of the passengers are excellent, decent people. It's always the 5% that cause all of the problems. Vaping, sneaking drinks in the car, screaming and yelling. I had a kid call me a cracker. So there's always that.

I read a lot of the reviews on this page. Some ring true, some I think are complete BS. The passengers I talk to (virtually all of them) love Uber. One guy told me he cannot afford to own a car- he simply Ubers everywhere and saves the expense. He uses Uber 40 times a month which costs him 200-250 or about half the cost of a car, insurance, gas, and oil.

There is nothing wrong with Uber. It's just another capitalistic, greedy corporation which is going to try and sweep every last crumb off the table. This should be nothing new to drivers and riders who have lived in America the last 40 years.

I have enjoyed Uber until 03/14/2016. Now I'm done. I'm at a Marriott in DC. Driver calls and asks where I am. I'm in front. He says no you're not. He realizes he is not at the front entrance and tells me to walk around back. I said no. He said then cancel the trip. I cancelled, rebooked, the same driver took the route! I cancelled again and took a taxi. Uber charged me $5 each for the cancellations. YOU CAN NOT CONTACT ANYONE WITH UBER. It was easy to get a credit, but not a refund. YOU STEAL MY MONEY AND GIVE ME A CREDIT! Never again Uber. I will never use Uber again.

I do not user. My business partner does. Last week in LA I agreed to let her get an Uber to take us to the airport. We saw the car pass the location once and I said, "We're in trouble already." The driver came around the block. Pulled up. We had a lot of bags. He didn't lift a finger to help. After loading the trunk I got in the rear passenger side door. While sitting there waiting for my partner to get in the other door I saw him put the car into Drive. I almost said something thinking to myself this guy wouldn't start going before everyone was in the car. WRONG. HE STARTED ROLLING. LUCKILY MY PARTNER, WHO COULD HAVE BEEN SERIOUSLY INJURED, WAS NOT. He stopped the car. I said, 'We're out of here.' Once again, surprise, surprise he didn't help us take anything out. UBER IS DANGEROUS. THEIR DRIVERS ARE NOT PROFESSIONAL. THEIR DRIVERS ARE NOT REQUIRED TO KNOW ANYTHING (ALWAYS RELYING ON THEIR PHONE MAPPING APS) AND THEY DON'T CARRY ANY MORE INSURANCE THAN A NORMAL DRIVER. This situation ended okay, although stressful. But the next time...

When I started driving UBER, on the surface it looked good. It became very obvious, very faster than obvious, what UBER is really about, NOT: "Delivering Quality Rides"!

UBER is to deliver cheap, fast transportation, on the costs of its drivers, by allowing every dumb*** to rate the professionalism of Drivers. And what is that?

Putting up with a rider's:
- dumb comments
- insults
- arrogance
- unfair demands
- demand to break traffic rules
- impatience
And then still feed the rider with free sweets, drinks and accept to receive a low rating because you didn't look like the rider would have wished you look like, etc.,

Very professional, UBER. Now go to hell.

UBER will end up with the low of low. But that wouldn't place a scratch mark on UBER's executives. By then they will have made their millions and thus, who cares?

I wont ever use uber again, they are very unprofessional and high who ever the hell they want. Just recently my friend used an uber to go to her boyfriends when she go in the uber her uber driver asked her if she wanted some water, she said yes. He grabbed some water from the front seat opening it for her. The next thing she knew he turned off the meter and told her it would be free of charge... the end of the night she was in the hospital getting a rape test done that came back positive... this uber driver date rape drugged her water and raped her. DONT USE UBER

Worst company to work for lets say you get a minimum fare in N. J. which is $5.60 Uber automatically takes a $1.60 for safe trip why they take this when your the driver providing the safe trip now where down to $4 then they take there 25% now we have a whopping $3 deduct your gas, car payments & insurance you might be left with $2 so your putting your car on the road and the only people making money is Uber, at your expense stay away go work in Burger King or Mc Donalds you will be financially better of.

My wallet was stolen out of an uber last night with my social security card inside and this was the message I sent over 4 hours ago and have yet to recieve a response. I seriously question the legitimacy of this company and strongly advise people not to use the app. I have been a big fan for almost two years but I truly believe there is an underlying issue with this company. Any other customer support system would be much more attentive to the matter and have consideration to help their customers with their best interest in mind.

To Uber customer support:
I received an unusual phone call from your company this afternoon that made me so uncomfortable that I had to hang up. The man on the phone had a hard time speaking clear English and said that he had contacted the driver but failed to Answer any questions pertaining to the wallet, even when asked directly. The phone call seemed like it was coming from over seas. Unless it was a mock phone call, it has made me begin to question the legitimacy of your company. I have spoken with a lawyer, the police, an investigator, and the attorney general's office. Further action on this matter will be addressed within the next few days because your customer service has failed to make the slightest advancement in helping me. I have been in contact with you for the past 8 hours and have yet to receive the smallest details about my driver, such as his last name, despite the fact that your employee has committed a felony against one of your customers. I am extremely disappointed and will continue to inform everyone I know of this situation and the how unprofessionally it has been handled.

Makes it near impossible to find a contact option and no number is available. Recently switched their payment method so that PayPal credit is not available. PayPal charged my directly because of Uber.

Wow! Where do I begin?! I applied to be a driver, I waited, waited, waited&waited some more. I had to contact them in order to find out my status. I don't like giving my info to just anyone. Long story short I was denied&told I should've got my background check. I was given a website to contact the supposed Background company& they couldn't find ANY info on me in their system. MAYBE because I DON'T have much of a criminal background. BUT! You've got this FOOL killing folks for a hobby. REALLY Uber?! Clue me in

The first time ever in my life that I used a Uber was for Chi-town for new years eve which I only got charged only $35 bucks which is a good thing btw when I was going back home New Years they didn't have enough drivers on the road sor Uber decided to surge price me and I ended up wasting 17th bucka on my debit card. P.S. The drivers aren't that friendly anyways that's why I switched to Lyft which is way better service and you know your not getting ripped off with the amount of money your spending on a ride