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Twitter

2.0

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Twitter Reviews Summary

The company, formerly known as Twitter, has garnered significant criticism regarding its customer service and platform management. Customers frequently report issues with account access, lack of responsive support, and perceived bias in content moderation. Many express frustration over automated responses and difficulty in resolving issues, leading to a sense of abandonment. Conversely, some users appreciate the platform's potential for engagement, although this sentiment is waning. Overall, the reputation is marred by concerns over ineffective customer service and a perceived decline in the quality of discourse, prompting many to consider alternative social media platforms.

This summary is generated by AI, based on text from customer reviews

service
100
value
96

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North Carolina
1 review
15 helpful votes
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Twitter is constantly stating that it is silencing and deleting accounts from their website (I'm not talking about only trump here) because they are constantly promoting violence and hate speech, well what about the THOUSANDS of post that misidentified David Quintavalle as the person who killed a cop at the capital raid? Why aren't some of these "big time" (blue checkmark) twitter users being removed from the platform who have literally destroyed this mans live? What in the F** is wrong with you clowns at twitter? Do you have no decency? The idiots who run this social media platform are worse than a teenager when it comes to hypocrisy.

Date of experience: January 15, 2021
Ohio
1 review
9 helpful votes
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Disgraceful
January 14, 2021

Disgraceful when a social platform honestly believes they can do whatever they want and are untouchable. So wrong. Karma always wins

Date of experience: January 14, 2021
Colorado
3 reviews
20 helpful votes
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Twitter used to be such a handy place to get snippets of information. Now, however, Twitter and their ilk seem to be the newest version of 1984. Their hypocrisy in banning "some" people while keeping others for the same types of tweets is unbelievable. I understand its your company and you can do as you see fit, but to be so completely hypocritical in your censorship does not bode well for our future as a nation that (previously) allowed "free speech" of all kinds. I have cancelled any interest in Twitter including any investments. You are censored from my life. Good riddance.

Date of experience: January 13, 2021
California
1 review
13 helpful votes
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Twitter has been useless and our company wasted a bunch of time and energy on it... Recently, the CEO has become intent on silencing voices of all kinds, peacful ones, even those calling for unity... and it has been used as a tool by its CEO for divisive political influence and pandering. As a result, it has become a hallow liberal echo chamber of people with nothing to do but complain or talk about what they had for lunch. Useless, moving to other platforms.

Date of experience: January 12, 2021
Missouri
1 review
7 helpful votes
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Disgusted
January 12, 2021

Twitter is a disgusting platform that leans to to the left. They seek to brainwash the public and make slaves out of Americans. The people that run Twitter are racists and haters of diversity. They are in bed with Communists and corrupted. Twitter is guilty of discrimination. I would advise anyone reading this to steer clear of Twitter.

Date of experience: January 12, 2021
Georgia
1 review
3 helpful votes
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Free speach presenters.
January 12, 2021

This platforms sensors conservatives simply because they cannot handle truth and logic. The truth scares the hell out of this liberal platform.

Date of experience: January 11, 2021
Michigan
9 reviews
18 helpful votes
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Socialist criminals
January 11, 2021

Twitter is a complete joke. Who the hell does this think this guy is blocking people because of what they believe in. These people believe in the constitution of the United States and believe in their right to protest anything they want. You are a true scumbag to block the president of the United States because the crooked democrats want you to. I will definitely be deleting my account for ever. You are a criminal and I hope like hell the legal system comes crashing down on you and wipe you miserable company out for ever. Kiss my behind

Date of experience: January 11, 2021
Texas
1 review
4 helpful votes
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When a company gets so big they can control and dictate what their customers can say... WHAT?! Then it's not the right platform for this planet! Maybe Mars but not planet earth! They should be brought to their knees! When you have the audacity to ban the President of the USA you have become a traitor to your on soil! I would give this site a minus zero but that option wasn't available, to bad! Hope Jack loses everything! Think he may be the spawn of satan! Worst social site of all time! Twitter also has a dark side if you come across it... pedophiles, sex trafficking of children "REAL STUFF" hardcore pornography but it never gets banned Ever! It is there for all to partake any day! Keep your children safe. KEEP THEM AWAY FROM TWITTER!

Date of experience: January 9, 2021
Texas
1 review
13 helpful votes
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Bad
January 9, 2021

No freedom of speech and very biased also there link to a lot bad things I rather no have social media

Date of experience: January 9, 2021
Oregon
4 reviews
4 helpful votes
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This company censors free speech which is illegal in the USA as per our US Constitution.
I will not support any company that censors free speech.

Date of experience: January 9, 2021
District of Columbia
1 review
12 helpful votes
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Twitter has perhaps the single most toxic userbase of any mainstream social media platform out there. It is the internet's breeding ground for cancel culture, political correctness and censorship. Here you will see people supporting riots one moment and condemning them the next. They value people's feelings over people's lives and FREEDOM. Full of contradictions, avoid at all costs, and especially avoid buying any shares now that the POTUS has been banned from this $#*!-stained mattress of a site.

Date of experience: January 9, 2021
Florida
1 review
0 helpful votes
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Twitter sucks
January 9, 2021

So my mom told me too go away from Twitter and I hate it forever it will be gone I hope Twitter goes away forever

Date of experience: January 8, 2021
California
54 reviews
222 helpful votes
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It's What's Happening
January 6, 2021

Social media is the norm in the 21st century. Similar to Facebook, you can follow your favorite celebrities and your friends and read about what they are doing. You can post tweets about your daily activities as well.

Date of experience: January 5, 2021
North Carolina
1 review
6 helpful votes
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I have had my Twitter account 'suspended' almost 3 months ago. This suspension appeared random as I have read the Twitter 'rules' and did not violate them. Nonetheless, I have been trying to get my account unlocked by emailing Twitter weekly. Occasionally I get a form letter that tells me nothing about my situation but there appear to be no human beings actually in 'customer service' and no facility to speak with anyone to ask why. I could just create another account but Twitter has driven away my desire to use their website. Why bother? Twitter seems to be biased towards right wingers so unless you're a Trump-er, don't bother. They'll just lock your account when they don't like what you have to say.

I'm done with Twitter.

Date of experience: December 29, 2020
Nebraska
1 review
21 helpful votes
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Basically a hate site
December 20, 2020

As you may already know, twitter.com is not the same as it was when first gained its popularity as a social media giant.

I do not see hashtags anymore (#) and people are abusing the platform to use it for hate speech.

Here's some information about the scum that abuse this website to divide people:

Cyber bullying, gang stalking, etc. etc.

Hope to get answers from you, cyber bullies!

Thank you.

Date of experience: December 20, 2020
Illinois
1 review
0 helpful votes
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Censorship
December 16, 2020

There are keywords that trigger captcha phrases involving corona virus and voter fraud.

If youre lucky.

The rest of them get banned.

Date of experience: December 16, 2020
Washington
81 reviews
63 helpful votes
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Enjoy it greatly so far!
December 12, 2020

I am very very new to Twitter! Only been using it for a couple of weeks now so I'm new in the band wagon. Honestly, due to the negative things I had always heard about Twitter I was never interested in even giving it a chance.
But I gotta say that so far I'm rather enjoying quite a bit to my surprise. I still have a lot to learn about it but as far as what I know right now I would recommend twitter to others for sure!

Date of experience: December 12, 2020
New York
13 reviews
28 helpful votes
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Unethical by design
November 28, 2020

Really shady company that shadow bans and manipulates. Has different rules depending on your politics. Refuses to verify and blue-checkmark certain people based on their politics. They need to focus more on transparency and objective ethical behavior.

Date of experience: November 28, 2020
Australia
1 review
0 helpful votes
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I uploaded this to various areas and was suspended... it an ABC new report.
https://www.independent.co.uk/news/world/africa/pfizer-to-pay-*******m-after-deaths-of-nigerian-children-in-drug-trial-experiment-*******.html?__twitter_impression=true&__twitter_impression=true

Date of experience: November 27, 2020
Australia
1 review
7 helpful votes
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Terrible company
November 26, 2020

Have been trying to verify my phone number for weeks and the code never appears on my phone. Have sent them countless emails trying to get them to fix the issue only to have them fully suspend my account for no reason. This is an absolute joke of a company if this is how they act. They also played a part in influencing the US election back to globalist Biden and claim to have no control over people. They are jokes.

Date of experience: November 25, 2020