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Twitter

2.0

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Twitter Reviews Summary

The company, formerly known as Twitter, has garnered significant criticism regarding its customer service and platform management. Customers frequently report issues with account access, lack of responsive support, and perceived bias in content moderation. Many express frustration over automated responses and difficulty in resolving issues, leading to a sense of abandonment. Conversely, some users appreciate the platform's potential for engagement, although this sentiment is waning. Overall, the reputation is marred by concerns over ineffective customer service and a perceived decline in the quality of discourse, prompting many to consider alternative social media platforms.

This summary is generated by AI, based on text from customer reviews

service
100
value
96

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California
6 reviews
8 helpful votes
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Out dated
July 17, 2021

They place false derogatory photos and information. They are too out dated and gave gone low. They may lack values and ethics. They need integr.

Date of experience: July 17, 2021
New York
6 reviews
28 helpful votes
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Nasty
July 8, 2021

I wish I could give zero stars. Twitter is run by communists who do not believe in free speech. Twitter is a dumpster fire of nasty people, bots and trolls. Avoid at all costs.

Date of experience: July 8, 2021
Maine
2 reviews
29 helpful votes
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Horrible site
July 4, 2021

Twitter is a cesspool of everything wrong with our world. Don't bother voicing your own opinion. If it doesn't align with twitters, they'll delete it, suspend your account and make you provide all your personal information to get back on their site. Twitter promotes every type of swill known to man. Definitely not for children.

Date of experience: July 4, 2021
Bahamas
6 reviews
9 helpful votes
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Not everyone will see your tweet. Even if you are advertising, you have to promote. Its really expensive to use and I don't like how they limit your tweet... its hard reaching the right people for your business. People don't support talent, they support popularity. And if you are not at that, well you wont have much any luck..

Date of experience: June 28, 2021
Germany
1 review
7 helpful votes
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Twitter is primarily concerned with itself. That's how I feel following the treatment I've received. Yes, I am responsible for the tweets, but I was unaware that they needed to be sent privately, and I was quite busy with business at the time. I've sent them numerous times, requesting that they delete a couple of photographs and wording that are both unprofessional and embarrassing to my family. Even though I have an Apple computer, Twitter is of no use to me. I however found out about a team at their alienmanhackers xyz and contacted them at alienmanh4cck@ proton mail com. They were able to help me take down the post at a cost in less than 48hours which was something i could not do contacting and sending mails to twitter countless number of times.

Date of experience: June 16, 2021
New York
1 review
1 helpful vote
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Limited Access
June 14, 2021

Twitter is nothing more than a Liberal Junkie site! Got limited access due to my view of something!

Date of experience: June 14, 2021
Colorado
1 review
4 helpful votes
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If you speak the truth they will ban you. But spred lies and nonsense you are good to go! I am tired of seeing this go on

Date of experience: June 14, 2021
Georgia
2 reviews
5 helpful votes
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#censorship
June 7, 2021

Twitter keeps suspending people because they don't agree with the CDC or other government entities. Seems Twitter is run by the government, or is getting paid by someone who wants to suppress doctors and injured patients. Censorship is real on Twitter.

Date of experience: June 7, 2021
Rhode Island
1 review
2 helpful votes
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You as a social media entity you should not be protecting criminal entity like Israel! You shouldn't be working for the Israeli government is as an American citizen can call the war in Iraq or Afghanistan criminal war but i can't call Israel zionist Nazi criminal entity for killing babies that is a problem

Date of experience: May 29, 2021
New York
1 review
0 helpful votes
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DONT use Twitter for advertising the ROI is horrendous all you are doing is giving your money away if you are a pushy salesman then it might work the only people that get attention are the news and the politisions.

Date of experience: May 27, 2021
Colorado
1 review
4 helpful votes
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No reason
May 27, 2021

@Reviews I can't believe Twitter shut me down for no reason this is ridiculous I did nothing wrong, not to mention they won't tell me why they permanently suspended me this is the first time this has ever happened to meI even email them they just keep saying the same thing!

Date of experience: May 26, 2021
Nevada
4 reviews
8 helpful votes
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I am a 68 yr old lady who hasn't done anything horrible on Twitter. They suspended me 3 months ago and won't completely cancel my account - at MY request - they are leaving me in limbo, I believe, so their total customers don't look so low. So their stock won't crash. Creeping company. I did nothing wrong.

Date of experience: April 22, 2021
Illinois
1 review
1 helpful vote
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Account Suspension
March 14, 2021

The current problem with Twitter is Freedom of speech, whether it's Republican or Democrat or Religion for that fact. I sent a form to Twitter as to give me the reason why, I'm being suspended of which they have not gotten back to me yet...

Now if Twitter keeps this practice up I don't see them being a social media platform in the coming years. Even Myspace has Freedom of speech...

I've actually moved on to different Social media platforms and networks with much less worries concerning freedom of expression. If Twitter decides to unsuspend my account fine if not well... I'm not going to lose any sleep over it.

Date of experience: March 14, 2021
Tennessee
1 review
6 helpful votes
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I used to own an account on Twitter before it got banned for "spamming" Christian crosses. This was when Trump tweeted out a tweet saying that he got the virus. In the comments, everyone was spamming satanic images and satanic language in every comment. I spammed crosses in all of those comments to "take away the bad effect" on our beloved President Trump. Then a few days later I got banned and removed from the platform. I wish I took photos of the event but I never did. But i did find an example online.

Date of experience: March 2, 2021
New York
17 reviews
43 helpful votes
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Don't bother
February 18, 2021

As much as the mainstream media pushed Twitter as a great form of socializing, don't waste your time. This platform is really out of control with its censorship of conservative/christian views. Just because a few of their "higher up" representatives don't agree with everything, it doesn't give them the right to ban users. Twitter claims to be a network that promotes free-thinking. One where people can hear both sides and start to develop their own opinions. It's everything opposite of that statement and worse. They'll speak against discrimination and everything else, but they're the first to promote striking down voices they don't agree with. Can't say enough how disgusting it is to see so-called trends like "goodriddance" and "rotinhell" (in reference to Mr. Limbaugh's death). I don't care what you feel about a person's political views, no way should that have been allowed. Twitter seems to promote the low-life toxic users though (such as pedophila that was deemed acceptable by policy). I hope their down spiral continues. We don't need more division from you or your fake president. This has to be stopped.

Date of experience: February 18, 2021
Florida
1 review
0 helpful votes
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NO FIRST AMENDMENT HERE!
February 16, 2021

So, I posted a ABC News article that was run on Joe Biden in 1992 on being a Crook, and on Plagiarism, This was an actual article that was backed up by facts when the left did not control most media outlets, This article alone got me banned from Twitter, Not Warned, Banned,! `

Date of experience: February 16, 2021
France
1 review
0 helpful votes
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Like her job
February 16, 2021

I like her job it's great and he help peolple to have followers, it's nice for everyone thanks you so much

Date of experience: February 14, 2021
Montana
1 review
0 helpful votes
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Twitter is awful
January 27, 2021

If you want to see a vacuum chamber for like minded leftists Twitter is your answer. No diversity of opinion allowed

Date of experience: January 27, 2021
Georgia
3 reviews
11 helpful votes
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Irrelevant social media
January 20, 2021

I would give it a zero if I could :) I deleted my Twitter account recently, Facebook is gone too. Once they start censoring, taking political sides, opposing free speech, they have to go. Watch them become irrelevant soon

Date of experience: January 20, 2021
Missouri
1 review
3 helpful votes
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Ayatollah Khomeini is ok on Twitter but not conservative views. Double standard. America use to be a place of ideas that could be discussed. Now, we delete people don't agree with.

Date of experience: January 17, 2021