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Twitter Reviews Summary
The company, formerly known as Twitter, has garnered significant criticism regarding its customer service and platform management. Customers frequently report issues with account access, lack of responsive support, and perceived bias in content moderation. Many express frustration over automated responses and difficulty in resolving issues, leading to a sense of abandonment. Conversely, some users appreciate the platform's potential for engagement, although this sentiment is waning. Overall, the reputation is marred by concerns over ineffective customer service and a perceived decline in the quality of discourse, prompting many to consider alternative social media platforms.
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Interesting - Even though twitter is sweeping the nation with its popularity, I find the Myspace or facebook are better. But thats just me because I'm pretty sure that I don't what to have to update every second of my life onto twitter. But like I said it has its ups and downs.
Honestly, what's Twitter for? - I joined Twitter a few months ago, and I just do not get what it's for. So far I have seen two types of people:
(1) time-wasters: people who are bored and like browsing Tweets and posting stuff so they can get people to read or respond
(2) promoters: people who have a blog or other service they are trying to get people to look at. These people come in two flavors - the ones that actually post interesting stuff, and then the spammers.
Maybe I'm missing something, but these two use cases don't seem compelling to me. I know people talk about Twitter as a good way to passively share information or communicate with a large group, but why not just use Facebook status messages? Twitter to me, seems more like a feature of a social network that a worthwhile standalone product.
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