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TwitterReviews 424

2.0

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Twitter Reviews Summary

The company, formerly known as Twitter, has garnered significant criticism regarding its customer service and platform management. Customers frequently report issues with account access, lack of responsive support, and perceived bias in content moderation. Many express frustration over automated responses and difficulty in resolving issues, leading to a sense of abandonment. Conversely, some users appreciate the platform's potential for engagement, although this sentiment is waning. Overall, the reputation is marred by concerns over ineffective customer service and a perceived decline in the quality of discourse, prompting many to consider alternative social media platforms.

This summary is generated by AI, based on text from customer reviews

service
100
value
96

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Sweden
1 review
4 helpful votes
Follow mandy l.
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I have used twitter since 2011 and i loved it but now after the change and i thought this wont happen me on the platform but it happened a permanent ban. I used twitter to talk to my favorite artists and people who inspire me including the princess of wales who i got in contact with. Now this website is ruined beyond repair and the truth is free speech is censored and they abuse power and money and they do not realize they made it so bad that it will never bee good again and it is sad because twitter was so good before elon who lied and grabbed my money yes i paid for 3 months and starved on food.
This website will soon probably go down completely who can trust this guy who cant make a website now think about his rockets. A total disaster. Sad.

Date of experience: August 29, 2023
Maldives
1 review
4 helpful votes
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Yesterday a kid call me a nazi x2 and call me idiot.because i commented on a LGBT post. After that he posted a picture a "how to punch a nazi " meme". I reported the tweet as hate. As always "TWITTER DIDNT FIND balh balh.""
Today i commented don a girls who like men with money "self entitled B**", my account got a warning and got limited. THIS IS A JOKE! Abusive comments are always ignored. As well now OnlyFans people keep spamming you posts for fishing. A lots of unwanted porn post are coming in our time line.

Please MODERATORS, do your job and stop allowing verbal abuse unpunished. I am Furious!

Date of experience: August 28, 2023
Massachusetts
1 review
1 helpful vote
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Twitter has become an advertisement platform where they will force an advertisement on your feed after every 3 tweets and forget about your personal interest twitter does not care about your interests at all as they are just using each subscriber to push ads on them just to get pay of them. Instead of paying TWITTER to see less ADs (which is a very false option) We should STAY AWAY from TWITTER until ELON MUSK puts in place a shared revenue system where subscribers will get pay to accept to be invaded with ads and accept to sell their private info because twitter will indeed sell your information to 3rd parties regardless if you agree to that or not. OPEN YOUR EYES!

Date of experience: August 24, 2023
Canada
3 reviews
13 helpful votes
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It's disheartening to share my experience with Twitter (or X) where my account got suspended due to advocating for free speech regarding TD Bank's recent actions. Despite providing all the necessary information, I received no response or resolution. It's concerning that the platform seems to support those who spread hate and is willing to compromise its policies for business growth, especially in countries suppressing democratic values. While Elon Musk speaks in favor of free speech, the platform's actions contradict this sentiment. I've decided to deactivate my account as it's clear their core values don't align with mine. Unfortunately, technical issues prevent me from even deactivating the account. This situation makes me doubt these big companies' commitment to free speech, as their actions don't match their words.

Date of experience: August 22, 2023
North Carolina
5 reviews
2 helpful votes
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Think about it: when we're free to express ourselves without fear, we can have more genuine and meaningful conversations on twitter.

Date of experience: August 17, 2023
California
9 reviews
5 helpful votes
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Getting Worse
August 25, 2023

Been a user for 3 years now, the app is only becoming worse.

The site is fun at times but gets boring after like 30 minutes of scrolling.

Also, the comment sections are awful. It's just a bunch of people saying "ratio" and OnlyFans models at this point.

I liked twitter in 2013-2018, but it has never been the same. I hope the new management finds the right direction since I still meet lots of great people here.

Date of experience: August 13, 2023
California
1 review
15 helpful votes
Follow Faro N.
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Twitter has failed. It's no longer safe. It's rampant with hate,VILE racism, uncensored porn, violence and actual suppression of speech. Elon Musk is a crazed narcissist who absolutely cannot handle criticism of any kind. He has ruined the site. It's no longer a first stop for news or daily entertainment. It's now a venomous swamp. After 15 years as an active user, I've deleted the app. And…for crying out loud…X is a ridiculous, childish rebrand.

Date of experience: August 6, 2023
Washington
1 review
4 helpful votes
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If I could give twitter a zero star review I would. I have had 3 or 4 twitter accounts for decades now with no problems whatsoever. Now all the sudden in the last few weeks they are all permanently locked and suspended with no explanation whatsoever and without any consideration for my appeals. For the most part 99% of my tweets are retweets of other peoples. I rarely comment or post original tweets of my own. And when I say rarely, I mean rarely. I will go months or even over a year without tweeting anything original. In the last couple months, those in charge have become worse than Zuckerberg and his Facebook disinformation team. X is a proper rebranding. It should be X's off the internet.

Date of experience: August 1, 2023
Germany
1 review
10 helpful votes
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The rebranding is unnecessary and just proves yet again what narcissistic man-child Musk is. The site looks illegal and there is no brand creativity/individuality with his stupid X obsession. Rich people have no common sense and ruin absolutely everything they touch because they can only think of their benefits and to monetize eerything they get theur hands on. I will never update the app.

Date of experience: August 1, 2023
Florida
3 reviews
7 helpful votes
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Ego maniacs!
July 27, 2023

Every since Elon took this site over it has gone down hill, for the regular user. EVRYTHING is now locked down and a demand for payment to see the "twits" from the very people you signed up to "follow"

Greed and Ego have prevailed, and i see this app as dead as the X it changed it's name to.

Sorry/Not Sorry, I was really rooting for Elon when it started.

Date of experience: July 27, 2023
New Jersey
4 reviews
75 helpful votes
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Twitter (later X) went to crap after Mr. Musk bought Twitter as I saw people leaving Twitter, not just big names alone.

Twitter has become a cesspool of hate speech by tossing misinformation, negativity, MAGA crap, conservative crap, IFB crap, and deadnaming transgender individuals. I'm not a homosexual, I'm a heterosexual male, and I'm extremely liberal about what they want to do with their lives. No one wants to pay $8 USD/month for verification and I've seen companies leave Twitter permanently.

As a respected freelance illustrator, manga artist, and character designer, it's not worth it for everyone to risk AI-generated art, pro-NFTs, fake news, and toxicity. Time to leave that sinking ship for Mastodon, Counter Social, or Bluesky!

Date of experience: July 26, 2024
Romania
1 review
0 helpful votes
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Good
July 10, 2023

This app help me verry much use it tank you for the subscribers that this website gives! Its verry good

Date of experience: July 10, 2023
Maryland
2 reviews
10 helpful votes
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False charge
July 8, 2023

I was suspended from Twitter and I have absolutely no idea why. I mostly go on Twitter to read people's posts but I never have posted any pictures nor have I ever commented on any posts. So there for I have absolutely no idea why my account is suspended and they say that it will never be restored. Yet I see all kinds of porn and nudity on Twitter but non of those accounts are suspended. I think either someone is choosing who is suspended or AI is doing it. So I'm asking everyone even people on Twitter to stop using Twitter let's show then that with out us they are nothing. It's time to end Twitter.

Date of experience: July 8, 2023
GB
4 reviews
11 helpful votes
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Meh site
July 7, 2023

So it says if you delete you're account but not permanently in 30 days you can still reactivate it and it will still be the same as what it was like when you decided to delete well I done this and when I reactived it I had no followers or anybody that I followed oh well not end of the world so I just decided to delete it permanently forever.

Date of experience: July 7, 2023
Illinois
2 reviews
3 helpful votes
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Twitter
July 4, 2023

Twitter is a garbage. Its a liberal organazation that is owned by the liberal hollywood and Wal Street for there poltcal platform. I have been suspend so many times its not funny.

Date of experience: July 4, 2023
California
1 review
9 helpful votes
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He is now PREVENTING ENGAGEMENT ACROSS THE PLATFORM. What kind of IDIOT buys a SOCIAL media platform and then PREVENTS people from READING POSTS?! Twitter is dead. Deactivate NOW!

Date of experience: July 1, 2023
Tennessee
2 reviews
5 helpful votes
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RIP TWITTER
July 1, 2023

It is sad that this is what's left of a once great platform. I have had my account blocked for the third time. I've uninstalled the app on all devices and appealed to have my account deleted. There are better platforms for free speech available, I know cause I'm on one!

Date of experience: July 1, 2023
GB
1 review
6 helpful votes
Follow Daniel M.
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The absolute state of Twitter now is laughable, basically a dictatorship where a bunch of snowflake moderators run the website and they get to decide what is or isn't free speech, Elon taking over OMG was going to change everything! All it did was make it worse...seems the mods have even more free passes for banning anything they disagree with, all i did was tweet out agaisn't funding Ukraine and apparently this breaks TOS.

They'll perm ban you unless you sing to the tune of everyone else and the governments narrotive, add a Ukrainian flag or tweet about trans or getting your covid boosters and they'll give you brownie points, so i am banned and unable to get unbanned oh no :( what will i do now? A site ran by snowflakes where everyone can become verified for profit and a website that suspends and bans you for having different opinions i don't think anyone who's banned is missing out.

Time to try that new Twitter app where they have actual free speech and isn't ran by leftie snowflakes who get to ban people when they want, support system is terrible too its the most basic system it looks like something you'd expect off a scam website from 30 year ago and of course you can't talk to anyone so all these moderators get to sit behind a automated script banning people, yet to hear of anyone who's managed to appeal their bans successfully unless your a blue member as obviously they want that dollar dollar, why anyone pays for it is beyond me! Paying these snowflakes wages to basically turn Twitter into a dictatorship, if anything me being banned is a relief as i no longer have to argue with absolute brainless sheep everyday and have to sit appealing suspensions for simply tweeting something a leftie mod doesn't like.

Urge everyone to stop using the pile of poop app, nothing will change while millions carry on using it and putting up with their insane rules.

Date of experience: July 1, 2023
Canada
1 review
7 helpful votes
Follow Bobbie G.
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I've had twitter since 2011, and I never had an issue before. I'm suspended for a total misunderstanding. I was talking about food, and Twitter is denying me access to my account, accusing me of "promoting self harm and suicide" and denying my appeal. I will not "delete" my "problematic" tweet because I was absolutely NOT promoting "self harm" or "suicide", I was talking about FOOD. The question I am directly replying to was "is it immoral to eat meat?" Super lame. I though Elon Musk allowed users to speak words without fearing online jail. I may never use Twitter again.

Date of experience: June 29, 2023
Ohio
1 review
4 helpful votes
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Account locked
June 17, 2023

I don't know what I did wrong but it's locked for violating some rules. It would be nice if I knew what I did

Date of experience: June 17, 2023