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Twinklens

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Established by a group of fashion gurus, Twinklens is set to offer the most robust collection of contact lenses, accessible for everyone seeking everyday refreshment or occasional spookiness.

Our product lineup includes budget-friendly WOW! $9.90 contacts, natural-looking colored contacts, iconic Halloween contacts, and jaw-dropping 17.0mm & 22.0mm sclera contacts, totaling 500+ unique styles and accumulating.

We envision a future when everyone can look better and see better. Twinklens remains committed to speeding the progress by providing quality contact lenses at compelling price.


twinklens.com
KWAI CHEONG, New Territories
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Twinklens Reviews Summary

The company has cultivated a positive reputation for its product quality and timely customer service, with many customers praising the comfort and aesthetic appeal of the contact lenses. Fast shipping and attractive packaging are frequently highlighted as strengths, contributing to overall customer satisfaction. However, there are notable concerns regarding delivery delays, particularly for urgent orders, and inconsistencies in product quality, such as damaged lenses. Additionally, some customers expressed frustration over pricing discrepancies and packaging issues. Overall, while the company excels in product offerings and responsiveness, addressing shipping reliability and quality control could enhance customer experience further.

This summary is generated by AI, based on text from customer reviews

service
44
value
45
shipping
45
returns
31
quality
44
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1,032 reviews

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Louisiana
1 review
0 helpful votes
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Exactly what I asked for
November 6, 2022

I got exactly what I asked for! Product arrived quickly and looked exactly as advertised.

Date of experience: November 6, 2022
Florida
1 review
0 helpful votes
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Excellent Service
November 6, 2022

Order processing was very easy. Processing time and shipping were handled very quickly. Would definitely order from them again.

Date of experience: November 6, 2022
Arizona
1 review
0 helpful votes
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Slow shipping
December 6, 2022

The online ordering was fine. I ordered from the category of products from within the US for the faster shipping. It took 12 days when I thought it would be 2-5. I didn't get to use them for Halloween, but I guess I can save them for next year.

Date of experience: November 6, 2022
California
1 review
0 helpful votes
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Awesome
November 6, 2022

Prescription check was fast, and the contacts are perfect. Colors are exactly as pictured and shipping was very quick.

Date of experience: November 5, 2022
Nevada
2 reviews
0 helpful votes
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Great
November 6, 2022

And great looking Great quality lots of different colors

Date of experience: November 5, 2022
Illinois
1 review
0 helpful votes
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Loved em
November 6, 2022

Got them in plenty of time for Halloween; they were super cool!

Date of experience: November 5, 2022
California
1 review
0 helpful votes
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Good contact
November 6, 2022

When I had an order and got here happy with my order

Date of experience: November 5, 2022
California
1 review
0 helpful votes
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I ordered my lens on a super short notice for Halloween and they arrived just in time! The shipping for the US section of lens is amazingly fast. The selection of lenses is also so good and the natural lenses look so beautiful, I will buy again.

Date of experience: November 5, 2022
Georgia
1 review
0 helpful votes
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Great just Ned contact cases
November 6, 2022

Other than the contact cases they were great and i wear all pairs

Date of experience: November 5, 2022
Canada
1 review
0 helpful votes
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Excellent
November 5, 2022

Purchased light green contacts and I have deep brown eyes. With the contacts in, you can't even tell my eyes are brown. Very quick shipping.

Date of experience: November 5, 2022
California
1 review
0 helpful votes
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Stuff was perfect I love this site!
November 5, 2022

Stuff was perfect I love this site! Really great shop

Date of experience: November 5, 2022
New Mexico
1 review
0 helpful votes
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Good experience
November 5, 2022

My items arrived quickly and as described. I am happy with my purchase.

Date of experience: November 5, 2022
Florida
1 review
0 helpful votes
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Great
November 5, 2022

Fast delivery, great lenses. Never irritates my eyes too much!

Date of experience: November 5, 2022
California
1 review
0 helpful votes
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Excellent
November 5, 2022

The time it took for the package to come to my P. O. Box was perfect and the lens were safely delivered. Amazing contacts I wore

Date of experience: November 5, 2022
California
1 review
0 helpful votes
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Fast Delivery!
November 5, 2022

Good quality contact lenses. They shipped fast. I appreciate that they are not only good quality but affordable.

Date of experience: November 5, 2022
North Carolina
1 review
0 helpful votes
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November 4, 2022

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Date of experience: November 4, 2022
Canada
1 review
0 helpful votes
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Arrived too late for Halloween!
November 4, 2022

The lenses are great but I'll have to repurppse them for next year as they took a bit longer than expected to arrive.

Date of experience: November 4, 2022
Oklahoma
1 review
0 helpful votes
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Very Helpful
November 4, 2022

I purchase some contact lenses and didn't notice my mailing address wasn't current and they were so nice to send another package to the current address at no expense.

Date of experience: November 4, 2022
Illinois
1 review
0 helpful votes
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Honestly I had to go to a party on Sunday and I didn't think the package would arrive on time since I figured it would arrive Monday. But instead it came on the day of the party and I got to complete my outfit.

Date of experience: November 4, 2022
Tennessee
1 review
0 helpful votes
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Exactly what I wanted
November 4, 2022

This was the first pair of contacts I've successfully used. They were comfortable and cute.

Date of experience: November 4, 2022