Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Established by a group of fashion gurus, Twinklens is set to offer the most robust collection of contact lenses, accessible for everyone seeking everyday refreshment or occasional spookiness.
Our product lineup includes budget-friendly WOW! $9.90 contacts, natural-looking colored contacts, iconic Halloween contacts, and jaw-dropping 17.0mm & 22.0mm sclera contacts, totaling 500+ unique styles and accumulating.
We envision a future when everyone can look better and see better. Twinklens remains committed to speeding the progress by providing quality contact lenses at compelling price.
The company has cultivated a positive reputation for its product quality and timely customer service, with many customers praising the comfort and aesthetic appeal of the contact lenses. Fast shipping and attractive packaging are frequently highlighted as strengths, contributing to overall customer satisfaction. However, there are notable concerns regarding delivery delays, particularly for urgent orders, and inconsistencies in product quality, such as damaged lenses. Additionally, some customers expressed frustration over pricing discrepancies and packaging issues. Overall, while the company excels in product offerings and responsiveness, addressing shipping reliability and quality control could enhance customer experience further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I've been looking for the right color blend for a very long time and these are perfect. I'm ordering today.
Contacts arrived quickly, would definitely recommend.
Purchasing my lenses was an adventure to say the least... first parcel was sent to the wrong address and the replacement for it arrived damaged from factory. Third time is the charm they say. I got my new replacement today in perfect condition. Every time something went wrong Twinklens took complete ownership and responsibility. They were always polite despite me getting stressed in the end. I didn't have to pay a single thing, return or stress myself with logistics. All I paid for was my original purchase. They provided with replacements twice and handled the situation spectacularly even when I was starting to become impatient.
We all make mistakes, it's how we handle those mistakes what sets us apart from the rest. This company has some incredible compromise to their customer base.
I thought I only ordered from their US warehouse stock however I accidentally chose one pair of lenses that were only available from Hong Kong so the shipping took longer than I initially anticipated. However, considering they did come from so far away in the middle of the new age covid impacted Christmas frenzy month of December it was actually pretty quick. They are very soft, flexible and easy to insert as well as remove. I have brown eyes so I was surprised at how well the color shows.
Ordered them a week before Christmas and the arrived in time can wait to see how she likes them
It's always amazing but a little overwhelming to know which color to choose because there are sooo many colors.
I never received my package went through the postal service for months. Emailed twinklens and like that they mailed me new ones super quick. Love the lens but love my experience even more with them.
I would say that i enjoy the shopping experience with Twinklens, they have a lot of color and even other kinds of styles most company do not offer.
It was a complication with my original order and Twinklens was very fast at resolving my issue and getting my contacts to me in a timely manner.
Twinklens is the best eye contacts retailer worldwide. The site is easy to use and has a wide variety of products to choose from at affordable prices. They're shipped my items for free and I received it fast enough. I will buy again. I highly recommend this website and their products!
They were delivered in good time! And I love the color!
My contacts came super fast! So pretty I love them. And they made sure my order came! I recommend this brand to all my friends
Great product and great quality. Surpassed my expectations
Although there was a bit of confusion, I've been using contacts from twinklens for little over a year and would always recommend them when people ask me where I get them from.
Sometimes a girl just wants to look extra cute and innocent so you know your girl had to try these and they are PERFECT
Princess in the product I couldn't wait to get it I finally ordered it but it took forever to get here 16 days but after looking at it I'm very happy and so it didn't matter that it took so long
Took awhile to finally get to me, i ordered 3 pairs and only 1 actually works for me. I've bought from them before so I'll keep trying them out.
Answer: There are other places that are FDA certified that sell contacts, but I haven't found many that offer that at a better price point.
Answer: Yes! I showed up to work with a pair of purple contacts in and my friend was absolutely in love with how they looked!
Answer: No. I have multiple different pairs of contacts from them, have use them repeatedly, and have never had any negative reactions from them.

