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Twinklens

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Established by a group of fashion gurus, Twinklens is set to offer the most robust collection of contact lenses, accessible for everyone seeking everyday refreshment or occasional spookiness.

Our product lineup includes budget-friendly WOW! $9.90 contacts, natural-looking colored contacts, iconic Halloween contacts, and jaw-dropping 17.0mm & 22.0mm sclera contacts, totaling 500+ unique styles and accumulating.

We envision a future when everyone can look better and see better. Twinklens remains committed to speeding the progress by providing quality contact lenses at compelling price.


twinklens.com
KWAI CHEONG, New Territories
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Twinklens Reviews Summary

The company has cultivated a positive reputation for its product quality and timely customer service, with many customers praising the comfort and aesthetic appeal of the contact lenses. Fast shipping and attractive packaging are frequently highlighted as strengths, contributing to overall customer satisfaction. However, there are notable concerns regarding delivery delays, particularly for urgent orders, and inconsistencies in product quality, such as damaged lenses. Additionally, some customers expressed frustration over pricing discrepancies and packaging issues. Overall, while the company excels in product offerings and responsiveness, addressing shipping reliability and quality control could enhance customer experience further.

This summary is generated by AI, based on text from customer reviews

service
44
value
45
shipping
45
returns
31
quality
44
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1,033 reviews

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California
1 review
0 helpful votes
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Products are quality and affordable
November 11, 2023

Great service and affordable products :) I've been using it for the last 3 years tho I don't often buy it but it never fails me, great job Twinklens

Date of experience: November 10, 2023
Colorado
1 review
0 helpful votes
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Will order again!
November 10, 2023

Fast shipping and order was great will order again!

Date of experience: November 10, 2023
New York
1 review
0 helpful votes
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Perfect
November 10, 2023

They were easy to put on and comfortable to wear. Quick delivery

Date of experience: November 10, 2023
Mississippi
1 review
0 helpful votes
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Halloween Costumes
November 10, 2023

The color in the contacts were very vivid it added that finishing touch to our Halloween costumes.

Date of experience: November 10, 2023
Illinois
1 review
0 helpful votes
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Awesome
November 10, 2023

I absolutely loved the contacts and how comfortable they were

Date of experience: November 10, 2023
Virginia
1 review
0 helpful votes
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Part of my order was delayed and arrived after the date I needed it for. So it was a waste of money

Date of experience: November 10, 2023
New York
1 review
0 helpful votes
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Everything as expected!
November 10, 2023

Great contacts, love the quality and the accessories that came with it! It arrived as expected and there were no delays or issues in receiving it!

Date of experience: November 9, 2023
Missouri
1 review
0 helpful votes
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Wonderful
November 10, 2023

Cheap and well made and fast delivery. Covers brown eyes well.

Date of experience: November 9, 2023
Texas
1 review
0 helpful votes
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Love them!
November 10, 2023

The contacts were just as described and absolutely beautiful.

Date of experience: November 9, 2023
Illinois
1 review
0 helpful votes
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Very good
November 9, 2023

Never have used contacts before but these were perfect for halloween. Great quality and easy to get in once you get the hang of it. Also came pretty quickly.

Date of experience: November 8, 2023
New Mexico
1 review
0 helpful votes
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Wrong prescription
December 2, 2023

The order came in quickly but one of the lenses I ordered was the wrong prescription.

Twinklens attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 8, 2023
Oregon
1 review
0 helpful votes
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Not right
November 15, 2023
Updated review

I wanted total blindness.
I can still see some light

Date of experience: November 8, 2023

So far it's good
October 11, 2023
Previous review

So far it's good

Date of experience: October 11, 2023
Minnesota
1 review
0 helpful votes
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I wanted these for Halloween and received them fairly quickly. Everything is pretty self-explanatory and contacts are not something I regularly put in but do you have experience with it. I was disappointed that I couldn't use these a second time because they tore putting them in the very first time.

Date of experience: November 8, 2023
Connecticut
1 review
0 helpful votes
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Highly recommended
November 8, 2023

I ordered cosmetic lenses for a special event but had to write in for assistance. I was really impressed with the customer service (they went above and beyond to help when I contacted them) and fabulous products. Exceeded my expectations!

Date of experience: November 7, 2023
Florida
1 review
0 helpful votes
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Very good,great for Halloween
November 8, 2023

It was great because,it came fast,straight to my mailbox and easy to put in

Date of experience: November 7, 2023
Ohio
1 review
0 helpful votes
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Was my first time trying these colored contacts and I have to say they worked and looked so well with the costume I did, I will definitely highly recommend to others I know

Date of experience: November 6, 2023
New York
1 review
0 helpful votes
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Very Displeased
November 30, 2023

The solution was to little to use and my contacts were dried up

Twinklens attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 6, 2023
California
1 review
0 helpful votes
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Satisfied
November 6, 2023

Been very happy for the last 3+ years ordering my contacts through this company

Date of experience: November 6, 2023
California
1 review
0 helpful votes
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Woooo
November 6, 2023

Cool girl named ashley helped me via email. She helped me get the contacts i wanted in time for halloween.

Date of experience: November 6, 2023
New York
1 review
0 helpful votes
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Site is good but expensive
November 6, 2023

Lens came out great. Its a bit expensive compared to other sites but the packaging and quality was great

Date of experience: November 6, 2023