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Twinklens

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Established by a group of fashion gurus, Twinklens is set to offer the most robust collection of contact lenses, accessible for everyone seeking everyday refreshment or occasional spookiness.

Our product lineup includes budget-friendly WOW! $9.90 contacts, natural-looking colored contacts, iconic Halloween contacts, and jaw-dropping 17.0mm & 22.0mm sclera contacts, totaling 500+ unique styles and accumulating.

We envision a future when everyone can look better and see better. Twinklens remains committed to speeding the progress by providing quality contact lenses at compelling price.


twinklens.com
KWAI CHEONG, New Territories
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Twinklens Reviews Summary

The company has cultivated a positive reputation for its product quality and timely customer service, with many customers praising the comfort and aesthetic appeal of the contact lenses. Fast shipping and attractive packaging are frequently highlighted as strengths, contributing to overall customer satisfaction. However, there are notable concerns regarding delivery delays, particularly for urgent orders, and inconsistencies in product quality, such as damaged lenses. Additionally, some customers expressed frustration over pricing discrepancies and packaging issues. Overall, while the company excels in product offerings and responsiveness, addressing shipping reliability and quality control could enhance customer experience further.

This summary is generated by AI, based on text from customer reviews

service
44
value
45
shipping
45
returns
31
quality
44
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1,033 reviews

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Florida
1 review
0 helpful votes
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Flimsy dry Didn't come with a chase forum Blurry vision my original ones I got from a different company I could actually see through that didn't blow my vision these did this company's crap

Date of experience: November 15, 2023
Wisconsin
1 review
0 helpful votes
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Customer service was great
November 15, 2023

I had screwed up my address for my order and the customer service people fixed it asap and were nice about it

Date of experience: November 14, 2023
Florida
1 review
0 helpful votes
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I can't put them in
November 14, 2023

They're good quality and fun but I can't put them in. I keep trying and I'm not able to do it… yet

Date of experience: November 14, 2023
Alabama
1 review
0 helpful votes
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Great product
November 14, 2023

He product was exactly what I wanted and made my costume. Delivery was very fast and on time for my event. Highly recommended!

Date of experience: November 14, 2023
Massachusetts
1 review
0 helpful votes
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Amazing
November 14, 2023

It was my first time wearing contacts! It was a little uncomfortable at first but everything was great!

Date of experience: November 14, 2023
Illinois
1 review
0 helpful votes
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Contacts
November 14, 2023

Great and easy shipping and communicative support team.

Date of experience: November 13, 2023
Florida
1 review
0 helpful votes
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Good experience overall
November 14, 2023

High quality lenses that really popped and made my Halloween costume over the top. Fast shipping too!

Date of experience: November 13, 2023
Texas
1 review
1 helpful vote
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The Twinklens website said I would receive my package on time with expedited shipping. I paid almost $20.00 for expedited shipping. I never received my package. Tracking showed it was stuck in Kentucky and that I had to pay around $25.00 in duties for them to release the shipment. I paid the fee with my credit card. I still don't have my order and nobody seems to care. Avoid this ripoff.

Date of experience: November 13, 2023
Alabama
1 review
0 helpful votes
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Good
November 13, 2023

Good arrived later than stated but product was good

Date of experience: November 13, 2023
California
1 review
0 helpful votes
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Loved my order and I loved that I was able to track my order through the app. I was just a tiny bit stressed that it came a day after it said it would be here. That's all.

Date of experience: November 13, 2023
Hawaii
1 review
0 helpful votes
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As Halloween enthusiasts eagerly anticipate the spookiest night of the year, the Halloween contact lenses has emerged as a must-have accessory for those looking to elevate their Halloween festivities. This product has seamlessly blended innovation with the spirit of the season, making it a standout choice for anyone seeking a touch of eerie charm. The product has successfully captured the essence of Halloween, offering a perfect blend of spooky aesthetics, user-friendly functionality, and durability. It's a fantastic addition to any Halloween enthusiast's collection, bringing a touch of the supernatural to the season and making every celebration a memorable and chilling experience.

Date of experience: November 13, 2023
Hawaii
1 review
0 helpful votes
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Product is as Listed
November 13, 2023

Great product to try as a first time contact wearer! The thorough instructions given were very helpful.

Date of experience: November 13, 2023
Arizona
1 review
0 helpful votes
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I got red eye contacts for my Black swan costume and they were perfect! Arrived on time and in perfect condition.

Date of experience: November 12, 2023
Oregon
1 review
0 helpful votes
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Great
November 12, 2023

Came just in time, loved the way they felt. Will be buying more

Date of experience: November 11, 2023
Canada
1 review
0 helpful votes
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Perfect
November 12, 2023

They were perfect. Exactly what I was looking for. Fitting was superb and were delivered in a timely manner.

Date of experience: November 11, 2023
New York
2 reviews
0 helpful votes
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Cheap and fast delivery
November 12, 2023

I am happy with the delivery and the price of the contact, it's great for temporary use, but is Hema material, not quite breathable, but still works great for what I need it for.

Date of experience: November 11, 2023
Nevada
1 review
0 helpful votes
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Absolutely obsessed with them
November 11, 2023

Happy with how the lenses turned out to be and with the fast delivery

Date of experience: November 11, 2023
Pennsylvania
1 review
0 helpful votes
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Great experience overall
November 11, 2023

We love the lenses! Exactly what we were looking for, arrived earlier than expected and they were a great deal!

Date of experience: November 10, 2023
California
1 review
0 helpful votes
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10/10 would buy again
November 11, 2023

The product was as described and the perfect accessory for my Halloween costume. The contacts were easy to use and comfortable.

Date of experience: November 10, 2023
Florida
1 review
0 helpful votes
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My Halloween
November 11, 2023

Fast delivery. On time. Fit beautifully. Reasonable price.

Date of experience: November 10, 2023