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TwinkleDeals has a rating of 2.3 stars from 941 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TwinkleDeals most frequently mention customer service, poor quality and tracking number. TwinkleDeals ranks 333rd among Fashion Jewelry sites.
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I have question. Where is my stuff (16 things) i ordered and payed 17. 7. 2015?
Order T **************
I ordered from twinkledeals for the first time earlier this month. There are many websites out there doing the same thing, but twinkledeals was the only site I could find that offered free shipping. It was unreal to get clothes for such cheap prices, but free shipping as well? I'm sold! I ordered several shirts and necklaces from the site. It does take a few weeks to finalize and ship, but the items are also coming from China so it makes sense. The quality of the clothes I received outweighed my expectations. They have several different items that come in fabrics other than the traditional polyester which I really appreciated. I will definitely order from them again. If you're looking for quality clothing at a cheap price and don't need the clothes tomorrow, try them out!
Sou adepta das compras on-line. Recomendo a TwinkleDeals porque a minha experiência com a empresa é muito positiva. Desde a qualidade dos produtos, preço, até à sua entrega sendo ela rápida ao contrario de outros sites. Serviço pós venda é de resposta rápida. Continuem assim.
I absolutely love this site! Discovered it a few months ago and its my go-to site when shopping! It has something for EVERYONE. Fast delivery and the clothes always fit perfectly.
I ordered a dress 3 months ago. No dress no refund. Now the site has blocked me so im unable to contact them. Do not order!
Dear Teresa,
We are sorry that you didn't receive the package yet.
Would you mind to tell the order number to us?
You can contact us to track the shipping status for you.
Please contact us in this link:
http://www.twinkledeals.com/contact-us
Best Regards
Customer Service
Twinkledeals has been a rewarding and worthwhile shopping experience, I would recommend to anyone wanting to purchase quality items for great prices to purchase from this site.
I placed my order and received it within a week, I was unaware I was to pay extra costs due to duty so beware I paid £32. I'm 5 ft 6 and a size 12 s, I ordered everything in large, only the maxi dresses fit, denim jacket very small, denim shorts wouldn't pass my knees, romper suits to short in body ( cameltoe) 2 dresses identical except colour 1 fit 1 didn't, if your a size 8 with an unusual short body try to avoid ordering, I've got £200 pounds of clothes that I can't return although shoes were fine
Dear Samantha,
We wish to start off by telling you that we are extremely sorry about the situation.
Please contact us in this link:
http://www.twinkledeals.com/contact-us
We will work together to fix this size issue if we can receive the order number from you.
Best Regards
Customer Service
When I found the website, I was very excited and immediately bought some things. I had recently sold an item on Ebay, so I had a 39 dollar Paypal credit, which I used to cover my order, so I did not pay anything out of my pocket. Then I started reading reviews and immediately became scared after reading that many people never got their orders or that the clothing could only fit a toddler. My order actually arrived yesterday, and it only took a few weeks. I read many horror stories of people waiting 6 months for an order. Granted, the clothing really is cheaply made... but I got my order, and all the items were there. The clothing pretty much looked like the pictures, for the most part. The sizing for me was appropriate. I ordered all size small items and they were not too small for me. I won't order from them again, but I guess I was lucky to not have any horror stories to share with you lol. I won't take the risk in case my order arriving and being correct was a once in a lifetime event. :D
Dear Dani,
Thank you, we always welcome feedback from our valued customers.
Please note that people may leave the wrong address so that can't receive the product.
If you provide the correct address that we must deliver the package by the shipping method of what you choose.
Please contact us in this link if you need to track the shipping or anything else:
http://www.twinkledeals.com/contact-us
Best Regards
Customer Service
I've byed a lot of stuff there and all the clothes were bad quality, sizes are not right, Company does not respond on my email. Don't by at this twinkledeals!
Dear Lianne,
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience. We need to identify where the disconnect was so we may prevent it from happening again. Please provide the order number/e-mail address to check.
Please contact us in this link if you need to change the size or anything else:
http://www.twinkledeals.com/contact-us
Best Regards
Customer Service
I bought 5 dresses in M from this company, and I can not wear any of them. I'm normally a S/M size.
I have been telling people about this on Facebook, now Twinkledeals has abandoned me from make any comments on any of their ad.
Well, I'm not done. It's so wrong on many levels what they are doing. It's not a lot of money pr costumer, but all together they make a lot of money on scam.
Don't buy from this company. The cloths are so bad quality, and their size is so small. Don't buy anything! The color did not match the add, the seem are crooked and the material is bad. They make a copy of the clothes in the picture. Stay away!
Dear Susanne,
We would like to extend our sincerest apologies to the customer. We want every customer to be happy and clearly this is not the case here.
We had sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.
We are always here to solve the problem.
Best Regards
Customer Service
Don't buy from this company they are a scam!, I did and regretted it! They make cheap, copies very very cheap copies. The photos are not what you get...!
Share with your friends and don't let people be fooled by them. I also had to pay £22 delivery at this end, it's cheap rubbish you will be very disappointed... They have loads of bad reviews... But don't show them on the website...,,,, They delete everything... they are also listed as other companies called www.rosegal.com & www.dresslily.com and others BEWARE!
They advertise on Facebook and should be banned, many women buying from them haven't even received their goods... They should be banned from google, they do not sell what the advertise at all. I warn everyone to look up all reviews on them, they are all bad, except for the few they write themselves. "
AT*******646
What a fantastic site, so much choice and so cheap. I received my first order last week and put in another straight away. Arrived in a week and tops exactly as shown. Size guide was right especially for floaty tops. Lingerie small sizes but so pretty.
Will definitely be shopping there again.
I am happy with my purchases from Twinkledeals.com.
All items are like in the pictures (color and print). If you have more or less standard size and shape, the clothes fit you. If you have shape with any particularly, so online shopping is not for you :( The delivery works fine. If you have any problem with delivery you can always contact the support center. Every day there are new items on the web page and I really like it! If you liked the thing delivered, you can send your photo in clothing to Twinkledeals and get points. The points give a discount on the purchase. Quality of the clothes match the price. I am happy and will continue shopping online with Twinkledeals.
I tried Twinkledeals because their styles looked great and they seem to have a large selection.
They don't use Asian models, but all of their clothes are sized for Asian women. They say it on their website, but they still don't provide accurate sizing charts.
I ordered a fabulous dress. I usually am an "S" size, but based on their website info, I went up to a "M"
I waited over 2 weeks for this dress to be shipped from China. When it arrived in a tiny envelope, I knew there was going to be a problem.
The "dress" in a size "M" barely fit me as a shirt.
Do you really think I am going to bother with the hassle of shipping this back to China just to get my money back?
I think not.
I also think I shall never order from them again.
Buyers beware - Don't order from them unless you are as tall as a Barbie doll
Dear Cheryl,
We're very sorry for your concerns and the issues you have raised.
Can you please contact us in this link http://www.twinkledeals.com/contact-us
If we make the mistake in the size chart, we will fix this for you.
We are always here to solve the problem.
Best Regards
Customer Service
BIG SCAM! Don't buy from them! Pay for spedited delivery and they send it by flat rate, item was nothing at all of what the picture online showed. Horrible and poorly made!
Dear Meili,
We are NOT a scam. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.
Can you please contact us in this link http://www.twinkledeals.com/contact-us
Please provide the order number and we will fix this for you.
We are always here to solve the problem.
Best Regards
I have never been more upset about purchases I have made as much as I am upset about my purchase with Twinkledeals. I spent $85.00 (my mistake) on items that arrived too small, poor quality, an item had a HOLE, another had a huge snag. One item the strap was even broken! I tried to get a full refund and even with the photo's I sent, they wanted me to send the items back to them. Shipping back to CHINA was almost as much as my order. I am kicking myself for not checking into this site further prior to my purchase. It was an expensive lesson learned. I have never been more upset with a company as much as I am with this one. I had no idea that my purchases were from China! I will tell EVERYONE I KNOW to stay away from them as their products look NOTHING like their photo's!
Dear Mary,
We are very pleased to report that we have spoken with this customer and offered an apology and consideration for his inconvenience. The manufacturer actually had a listing error.
Can you please contact us in this link http://www.twinkledeals.com/contact-us
We will solve the problem together once we get the order number.
Looking forward to your feedback.
Best Regards
Customer Service
I placed an order in early June. 2 days later received email my order was shipped. Today being July 17 there is no sign of it. As with other customers my order number to does not exist. Give me Victoria secrets any day. Might cost a bit more at least I know I will receive my order (correct size & color) in time fame they estimate.
Dear Jane,
Please don't worry, we are glad that your order had been shipped out before once you get the confirmed e-mail. The shipping speed is out of our control and is depends on the shipping company.
Can you please contact us in this link http://www.twinkledeals.com/contact-us
We will solve the problem together once we get the order number.
Best Regards
Customer Service
This site is a scam. All the good reviews are fabricated as I have googled some of the reviewers pictures and they are from other persons images.
Dear Dan,
These reviews are all from our customer.
Any other problems please contact us in this link http://www.twinkledeals.com/contact-us
Tell the order number and we will fix the problem for you.
Best Regards
Customer Service
I ordered and I expected their to be some type of quality in the clothing but was extremely disappointed. Watch did not work ticking back and forth, jumpsuits buttons fell off when I tried it on, Awkward cuts on shirts completely see through dresses and dodgy sewing with cheap fabrics.
If you expect it to fit and look like it does in the photos you will not be impressed.
Dear Shardi,
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience. We need to identify where the disconnect was so we may prevent it from happening again.
Please provide the order number or contact us in this link http://www.twinkledeals.com/contact-us
We always be there to help you out.
Best Regards
Customer Service
Ordered a bathing suit online and received within promised shipping time. The top is a bit too large, but that's typical for my measurements. Their clothes do run VERY small so be sure to order a few sizes up.
Answer: Do not buy anything from this "company." The items that arrive are no better than rags. When I wanted to return then they made it extremely difficult, wanting pictures of the items along with original packaging and tags. I did this and waited, and waited and finally after getting the attention of someone they made the same request of me again. They also gave me a website address, not an email address, to communicate, which is obviously stupid. PayPal would not resolve the case so i had to go to American Express to get my money back. Had I not done that they would have my money and they're horrible clothing as well. Once again, never buy anything from this "company." Trust the reviews you are reading.
Answer: Dear Natalie, Thank you for your recent question. Please rest assured that it is safe to purchase on Twinkledeals.com. We have the policy for customer if there is any issue happen. If you have any concern, please contact us at https://support.twinkledeals.com/ticket/ticket/index. We will reply you in 24 hours. Thank you very much for your support and understanding. Best Regards Twinkledeals Customer Service
Answer: Don't waste your money
Answer: They are total scammers do not order from them there clothes are total crap! You will be very disappointed if you do, I was... all there pictures are stolen and are not the clothes they send out... read on and you will find out... but don't wast your money like we did...
Answer: It's ridiculous with them. I received a defective item. I had emailed them stating the item was defective, and I'd like a return and for them to send me a return label because it wasn't my fault the item I received was defective. They wrote back to me saying that I have to pay for the shipping back to China myself. I demanded that they pay of my shipping back and wanted a full refund because it wasn't my fault for receiving a defective item. It was their fault with quality control. We went back and forth. I will not shy from reporting them to the international consumer protection agency. And with regards to the item not received, I had the same situation. I demanded a full refund. They asked if I wanted to buy something else. I declared that I didn't want to do business with a company that took my money and didn't even let me know that the item I paid for I didn't even receive. If I never said anything, they would have just taken my money and ran with it. In the future, just refrain from doing business with this horrible company.
Answer: It is a big scam don't buy from them!
Answer: The products will be coming from China. They will be extremely low quality, they will not fit properly, and it will take you weeks and weeks to get the garbage. Please learn from my mistake and do NOT order from them
Answer: Log into your account and submit a ticket inquiry on your order. I had to do that also when my order was showing invalid tracking. They replied within 24 hrs. I had expedited delivery and it took about 3 weeks to get my order.
Answer: I've tried numerous times to get in touch with someone haven't been able too. The items l ordered took anything from two weeks to five weeks to arrive. Good luck hope you get them in time.
Answer: Dear Kay, Thank you for your feedback. All of our items can be shipped using varying shipping methods. The method of shipping can be chosen by the client during the check out process. Different shipping methods offer different shipping times and we ask that customers select a shipping method that suits them. For more details on shipping methods, please click here: http://www.twinkledeals.com/shipping-handling. Could you please tell us your order number and ticket number? Once we received the information, we will check this issue and resolve it to your satisfaction. Thank you for your patience. Twinkledeals Team
Shop from a large selection of womens & mens fashion clothes, swimwear, shoes, jewelry, accessories at best discount prices with free shipping on Twinkledeals.com.


Dear Vera,
Please check ticket T15090108472 we have provide the tracking number in this ticket.
We have shipped your order out on August 10 and the shipping information shows the package is delivered.
Did you receive it now?
We had sent an e-mail to you already, please check it and reply, hope we can solve this issue soon
Best Regards
Customer Service