Tui

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Tui Reviews Summary

Tui has 2 customer reviews and ranks 224th in the Vacation category.

GB
1 review
0 helpful votes
Follow Clare J.
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Take your money then dont answer the phone or emails
January 10, 2022

Really disappointed, over an hour wait time when you call then put on to incompetent staff. Quick to take your money but then dont answer emails, calls and charge extortionatly for any changes online even when the mistakes are theirs

Date of experience: January 10, 2022
Belgium
5 reviews
4 helpful votes
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Very good service
September 15, 2018

I book my flight tickets with this compagny, not expensive and very good service. If I have a question, they are easy to reach and really help you out, not like some other cheap flying compagnies. They don't make problems but give solutions and also provide good service to go to the airport and when you arive.

Date of experience: September 13, 2018