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TSI Shipping has a rating of 4.1 stars from 1,268 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TSI Shipping most frequently mention customer service, transit systems and white glove. TSI Shipping ranks 4th among Shipping sites.
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When items were picked up it was in a pickup truck that barely accomadated the 18 boxes, when delivered 2 boxes were missing and for the past six months I have not been able to find those boxes, I have called the supervisor Christian, the salesman Phil, the coordinator Renee and the warehouse foreman in Atlanta it appears that I am bothering them. I would not recommend your company and would never use them again and if I could get in touch with corporate I would appreciate that to let them know of my distress. Marlyn
I shipped a dining room table, 6 chairs, coffee table, and 2 boxes from Reno to Seattle. TSI lost one of the boxes and is still "looking for it". Communication is all one-sided; if I do not call, I hear nothing about the progress of finding my items. I would not recommend this service.
I love TSI.
Thank you! Much appreciated.
I hired TSI to move a piano that has tremendous sentimental value for my family, after having a very poor experience with another company. TSI's communication and customer service were both excellent, and they take great care to move a delicate and bulky item carefully. I would 100% hire them again. Thank you!
I was very pleased with your service from pickup to delivery. The communication was just awesome. Thank you very much
Very disappointed in the lack of communication and amount of time it took for the transport and delivery. Instead of 20 days it took just shy of 60. Ridiculous for the fee I paid. No updates during the process. Would not use the service again.
Excellent professional caring service! The people who came to our house to pack my belongings packed them as if they were their own! It was a pleasure to watch people work who not only knew
What they were doing but also were efficient, were polite and took pride in their work! The delivery people were equally professional and caring. I am so happy i found tsi
Delivery men were great
I appreciate TSI's handling of a pickup and delivery. Customer service was helpful and professional the entire way and the delivery was on time and conducted with care. All pieces were protected and delivered in good condition.
The personnel at pick up and delivery were professional, courteous and knowledgeable.
Awful. Customer service was rude. Do not use this company.
I was glad I found you because I had such a small amount to get from LA to Texas. It was nice there was someone who could coordinate with my son and his schedule without me trying to do it from the middle. Everything arrived in perfect shape.
You guys were really expensive, but no different than a competitor I checked. I also was pretty surprised to have to pay the whole thing up front. Otherwise, we thought the whole experience was seamless.
Surprised at how easy it was. I thought it was a bit expensive but I did a little checking, not much, and decided to proceed due to tight timeline. Pleasantly surprised how well it all worked out well. No over promising, just matter of fact. The entire process was explained and everything was completed as explained. I was thrilled to see how much the delivery driver knew about clocks. It wasn't your average mover guy and he made sure everything was shipped and put back together properly before he left. No dump and dash.
Answer: I don't think so. TSI offered the best quote out of 5 other companies
Answer: From what I can tell, a scam. They charged me $2000; confirmed a pickup date, and didnt show up. Since then they've been dodging calls and emails.
Answer: I got a quote from Kathy which was very responsive and professional

