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TSI Shipping

4.1

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TSI Shipping Reviews Summary

TSI Shipping has a rating of 4.1 stars from 1,268 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TSI Shipping most frequently mention customer service, transit systems and white glove. TSI Shipping ranks 4th among Shipping sites.

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48 reviews

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Marlyn G.
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When items were picked up it was in a pickup truck that barely accomadated the 18 boxes, when delivered 2 boxes were missing and for the past six months I have not been able to find those boxes, I have called the supervisor Christian, the salesman Phil, the coordinator Renee and the warehouse foreman in Atlanta it appears that I am bothering them. I would not recommend your company and would never use them again and if I could get in touch with corporate I would appreciate that to let them know of my distress. Marlyn

Date of experience: August 13, 2018
Helmer I.
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August 11, 2018

Date of experience: August 11, 2018
Ann W.
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August 9, 2018

Date of experience: August 8, 2018
Nick E.
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I shipped a dining room table, 6 chairs, coffee table, and 2 boxes from Reno to Seattle. TSI lost one of the boxes and is still "looking for it". Communication is all one-sided; if I do not call, I hear nothing about the progress of finding my items. I would not recommend this service.

Date of experience: August 7, 2018
Ernie B.
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I love TSI
August 7, 2018

I love TSI.

Date of experience: August 7, 2018
Cheryl D.
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Thank you!
August 7, 2018

Thank you! Much appreciated.

Date of experience: August 7, 2018
MH B.
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I hired TSI to move a piano that has tremendous sentimental value for my family, after having a very poor experience with another company. TSI's communication and customer service were both excellent, and they take great care to move a delicate and bulky item carefully. I would 100% hire them again. Thank you!

Date of experience: August 1, 2018
Jennie G.
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I was very pleased with your service from pickup to delivery. The communication was just awesome. Thank you very much

Date of experience: July 31, 2018
Mary K.
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Very disappointed in the lack of communication and amount of time it took for the transport and delivery. Instead of 20 days it took just shy of 60. Ridiculous for the fee I paid. No updates during the process. Would not use the service again.

Date of experience: July 31, 2018
Joan A.
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Excellent professional caring service!
July 31, 2018

Excellent professional caring service! The people who came to our house to pack my belongings packed them as if they were their own! It was a pleasure to watch people work who not only knew
What they were doing but also were efficient, were polite and took pride in their work! The delivery people were equally professional and caring. I am so happy i found tsi

Date of experience: July 31, 2018
Sara X.
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Delivery men were great
July 31, 2018

Delivery men were great

Date of experience: July 31, 2018
Mike K.
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July 31, 2018

Date of experience: July 31, 2018
Brad B.
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I appreciate TSI's handling of a pickup and delivery. Customer service was helpful and professional the entire way and the delivery was on time and conducted with care. All pieces were protected and delivered in good condition.

Date of experience: July 31, 2018
Juan C.
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The personnel at pick up and delivery were professional, courteous and knowledgeable.

Date of experience: July 31, 2018
Hilary N.
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July 31, 2018

Date of experience: July 31, 2018
Nick T.
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Awful
July 31, 2018

Awful. Customer service was rude. Do not use this company.

Date of experience: July 31, 2018
Susan V.
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I was glad I found you because I had such a small amount to get from LA to Texas. It was nice there was someone who could coordinate with my son and his schedule without me trying to do it from the middle. Everything arrived in perfect shape.

Date of experience: July 31, 2018
Jack Z.
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July 31, 2018

Date of experience: July 31, 2018
Gail T.
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You guys were really expensive, but no different than a competitor I checked. I also was pretty surprised to have to pay the whole thing up front. Otherwise, we thought the whole experience was seamless.

Date of experience: July 31, 2018
J Z.
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Surprised at how easy it was
July 30, 2018

Surprised at how easy it was. I thought it was a bit expensive but I did a little checking, not much, and decided to proceed due to tight timeline. Pleasantly surprised how well it all worked out well. No over promising, just matter of fact. The entire process was explained and everything was completed as explained. I was thrilled to see how much the delivery driver knew about clocks. It wasn't your average mover guy and he made sure everything was shipped and put back together properly before he left. No dump and dash.

Date of experience: July 30, 2018