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TSI Shipping has a rating of 4.1 stars from 1,268 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TSI Shipping most frequently mention customer service, transit systems and white glove. TSI Shipping ranks 4th among Shipping sites.
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First of all Kathy Temple is a gem. She has answered all my questions and in the now (4 small shipments) to my new home in SDiego, no one has missed a beat. She remembers me and is very efficient and accommodating in all ways. Its made me feel very comfortable in the repeat business I've given you.
There is a guy Jose on the SD end who has delivered 3 of my shipments. Shout out to him - great guy. Though the other two guys could not have been any nicer. They get a little intimidated about alley and getting to the condo but they've had no problem and been really cheerful and helpful in every way.
I didn't think I would but I probably one more (the smallest) load to go and I know Kathy and TSI will do things right. Thank you so much.
The shipment was picked up and delivered on time and in the condition it was sent. I was advised each step. Overall a very good experience. I didn't know what to expect. Pleased. Thank you
Good customer service.
You made the experience of shipping a piece of furniture to my son painless. Thank-you
Two items were broken
Generally, the process with TSI was very easy and seamless. They were able to coordinate my dates quickly and easily and the moving company they contracted with did a very good job. They charged me the amount they had initially quoted based on what I had guess I would end up sending. In the end, what I had estimated from that initial quote ended up being fairly different than what got put on the truck. That was a bit confusing but I never reached out to clarify (my company was paying for the move so I was less focused on price than I otherwise might have been). Generally, my stuff made it safe and sound and I was happy with my experience.
We needed to ship an expensive mattress from New York to Arizona. We were directed by TSI as to how to pack it which was very helpful. It cost a fair amount to send, but it seemed like a fair price for a heavy king-sized mattress. TSI was reliable in picking it up and getting it there when they said they would which was about a week. Over-all it was an excellent experience and I would highly recommend them.
Overall, communication, service was very good. Shipment arrived in time and in good condition.
Finding the company was one click on the computer, email was answered quickly, phone calls were handled by professional people. But most importantly, the chest of drawers was picked up in California as promised, wrapped and packed perfectly and delivered to me in North Carolina during the several days the I would be home.
I am very pleased with this professional company.
I couldn't have asked for a better situation. I was looking for a company to pick up in Texas, pack, ship and deliver in Wisconsin, a very old, large and heavy quilt box that belonged to my great-grandmother. The service was excellent! My cousin photographed the pick up and packaging. She was very satisfied with the service. The quilt box was delivered in a timely manner in very good condition.
Thanks for a job well done!
TSI was able to pick up the grand father clock as promised and deliver in a reasonable time period.
We were very satisfied with the entire service provided.
I have meant to send a comment and thank you to TSI to let you know how pleased I was with the interstate moving service you provided. From the initial contact with TSI through the delivery of our furniture items, everything was handled efficiently and professionally. You kept us informed and picked up and delivered our items at the times promised and in good condition. We could not have asked for more. I would not hesitate to recommend TSI. Thank you.
A job professionally well done, from the first contact to the final delivery of our king size mattress. I would recommend this shipping company and use them again.
Guys who packed up and guys who delivered on receiving end were fantastic. Everything came in one piece. Was a little pricey but I guess that's what it costs to ship antiques from FL to NY. Great experience. Was happy to get this part of a move accomplished without a headache.
Shipment was received by our daughter in good condition and there seemed to be no difficulties with setting up delivery.
I shipped a bed frame and mattress/box spring set. The shippers were efficient and polite and very helpful. I had to call a couple of times to set up the shipping date and we had to call the company on the other end about the delivery. The communication system requires active follow up by the customer but otherwise the service was great.
I hope 10 is the highest score on the scale- not reversed!
Working with TSI was fabulous, from my first contact to delivery date. I was informed every step of the way about the delivery.
I forget the name of the woman who was my first contact? Jessica? I am sorry that I don't remember. She was GREAT! Very responsive,answered all of my questions.very efficient about getting pick up/drop off info.
Once she handed me over to the pick up and delivery team the great service continued. My family who were at the pick up site reported great service. As the desk made its way up the East Coast I was called and told about the delivery schedule. When I had a question I called the number, gave my account number and talk with a real person!
I was able to adjust the delivery time to suit my needs.
The delivery team were fantastic. Efficient, nice, placed the desk where I asked them.
GREAT SERVICE ALL AROUND!
Answer: I don't think so. TSI offered the best quote out of 5 other companies
Answer: From what I can tell, a scam. They charged me $2000; confirmed a pickup date, and didnt show up. Since then they've been dodging calls and emails.
Answer: I got a quote from Kathy which was very responsive and professional

