TSI ShippingReviews 1,268

The process to arrive at a price was good, going from high level to exact, based on the actual furniture measurements. The communication was good and let us arrange the pickup and delivery. Everything arrived safely with no problems. The pick up and delivery teams were very efficient and courteous.

I shipped an heirloom piece of furniture from the West coast to the East coast. The pickup and delivery occurred on schedule and there was not a mark on the desk using the white glove service. Top marks for the process. The singular weakness was communication confirming pickup and updates on transport. Fixing this would result in a 10/10 rating.

TSI offered the best price and were very responsive. The furniture was covered and protected during shipping and my mother's 100 year old dining room set arrived safe and sound TSI kept me informed as to the status of my delivery. I was very satisfied.

From the very first phone call, I received excellent service and assistance getting my chair from Naples Florida to Richmond, VA Thank you!

Exceptional customer service throughout the experience.

The entire process was as smooth and efficient as I could imagine. Best price by far for shipping this sort of item. Terrific customer support at TSI. Extremely friendly and helpful.

Our items were handled carefully and the entire process went without a problem.

Price was right for the service I needed, it would have cost me three times as much to use a more traditional mover. However, not all of my belongings survived the trip.

TSI shipped my piano from L.A. To Oregon. I watched as they packed it very well--I was very pleased.
The piano reached my son's house sooner than expected and was taken into his house and put in the
Perfect place. We are all delighted with your service and would use your service again. We were very
Pleased
Thank you, Ginny Berg

Faulty communication about one item and delayed delivery of that item. Said it would come later, said it would come with rest of items, did not come. Indicated missing item on paperwork, driver seemed aware of issue. I expected follow up, heard nothing so I called. Report item was damaged and needed repair. Eventually that item delivered almost three weeks later.

Kathy was super responsive. My aunt received the chair in perfect condition. Price was still very high.

Good phone response to inquiries
Pick up was on time and delivery was prompt
Pretty easy

They communicated clearly on what to expect and kept me apprised of the pick up and delivery dates. There were no surprises and they were there when they said they would be.

Shipped a few pieces of furniture from TX to MA and the entire shipping process with TSI was seamless. Pickup was completed as scheduled. They carefully wrapped the pieces before loading onto the truck and everything arrived in good condition.

Everything was smooth from pickup to delivery.

Pick up was easy and quick. Delivery was within time frame but given the quick pu delivery was a wait.