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Truthfinder.com Reviews Summary
Truthfinder.com has a rating of 2.1 stars from 674 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Truthfinder.com most frequently mention credit card, email address and background check. Truthfinder.com ranks 9th among Background Check sites.
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Their online ad was touted as free information; asfter spending about 20 minutes putting in information and waiting, you get notified that it is NOT free and you have to pay and join their membership. False advertising for sure
Do not use this service. There are many more efficient and less expensive options. This "search" didn't show me anything you can't find with a simple google search. In fact I found more on google. What a joke. It's already almost $30 and then they try to get you with another $3.99 to download the so called report that you haven't even seen yet. Don't waste your time or money.
Although we are sad to see you were unhappy with your experience, we appreciate you taking the time to offer us feedback. While we wish we could provide all of the information to our customers for free, wWe are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at [email protected] and we will try to make this right. If you would like more information about how TruthFinder works, please visit https://www.truthfinder.com/help/heres-how-truthfinder-works/e do pay to access our data sources and it costs money to maintain our website. Please reach out to us at (855) 921-3711 or email us at [email protected] if there's anything we can do to improve your experience. If you would like to view our pricing page, please visit https://www.truthfinder.com/pricing/
What a scam. You pay up FRONT to see OLD information nothing current! No help whats so ever. Just another money making business, scamming money from people who need real time information. Dont waste your time or money.
Although we are sad to see you were unhappy with your experience, we appreciate you taking the time to offer us feedback. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at (855) 921-3711 or email us at [email protected] if there's anything we can do to improve your experience. If you would like to view our pricing page, please visit https://www.truthfinder.com/pricing/
Incorrect information. The cost is not worth it. They stalk you online. Theses are some of the stalker pictures. The Customer service is terrible. Service cancelled years ago and they are still stalking.
Although we are happy you gave us this feedback, we are sorry to see that this happened. If this issue has not been resolved, please call our dedicated Customer Care Team at (855) 921-3711 (our team is available from Monday - Friday 7:00am to 4:00pm PST, excluding some Holidays) or email us at [email protected] and we will try to make this right. If you would like, please feel free to view our Help Page at https://www.truthfinder.com/help/
I signed up, assuming that it was a free trial. They told me that they would refund me. Here I am, a month later, still no refund. AVOID! IT"S A SCAM!
Although we are happy you gave us this feedback, we are sorry to see that this happened. If this issue has not been resolved, please call our dedicated Customer Care Team at (855) 921-3711 (our team is available from Monday - Friday 7:00am to 4:00pm PST, excluding some Holidays) or email us at [email protected] and we will try to make this right. If you would like, please feel free to view our Help Page at https://www.truthfinder.com/help/
Spent 45 minutes going screen to screen to screen filling out information with delays in between. Finally at end, & you had to pay for membership to even see the 1 report I was going to view. Very misleading, very disappointing.
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at [email protected] and we will try to make this right. If you would like more information about how TruthFinder works, please visit https://www.truthfinder.com/help/heres-how-truthfinder-works/
I almost spent money on trying to find information about myself. Thanks to all these reviews I stopped myself from buying it. You can clearly tell which ones are fake reviews vs actual paying customers. Some of these reviews are horror stories! You guys are awesome!
Although we are sad to see you were unhappy with your experience, we appreciate you taking the time to offer us feedback. At TruthFinder, we rely on third-party data sources and can only provide the information that we are provided through them. We are constantly working to improve and update our records in order to provide a better experience for our valued customers. Please reach out to us at (855) 921-3711 or email us at [email protected] to speak further with our teams.
Found this before I was about to try this website: https://www.ftc.gov/news-events/news/press-releases/2023/09/ftc-says-truthfinder-instant-checkmate-deceived-users-about-background-report-accuracy-violated-fcra
Just wasted money to get even less than I found myself. I feel so stupid. Don't use this! Lorem ipsum.
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at [email protected] and we will try to make this right. If you would like more information about how TruthFinder works, please visit https://www.truthfinder.com/help/heres-how-truthfinder-works/
I signed up for 1 month of Truthfinder. I cancelled my account after 3 weeks of using it. I still had over a week on my membership and they had plenty of time to de-activate and cancel my account. Eveyrthing looked like it worked and i was given a confirmation and a "sorry to see you go message". Then 3 weeks after that, i received a charge from Truthfinder on my credit card. They had reactivated my account, charged me for it, and then claimed i had never cancelled my account. They waited until 2 weeks after my renewal date to do this. And they charged me randomly without any notification. They argued with my credit card company when i tried to dispute it, and refused to refund me. But they did cancel my account the same day that they charged me for it, essentially stealing 30$ from me and giving me nothing in return. After the dispute ended, they went radio silent. I assume this is common for them, and is probably how they make most of their money.
On top of all this, they had some random information about some people that was new information to me, but they were missing very large chunks of records from most people i looked up. My friends/family and I had fun looking to see what actually showed up when we searched ourselves, because it showed none of the big ticket items we had. The website does not show very much information, and they steal from you when you are ready to cancel. Buyer Beware
Robert - Thank you for taking the time to leave us with your feedback. If you feel that you have been charged in error, please call us at (855) 921-3711, or email us at [email protected], so we can investigate and rectify the issue as soon as possible. Thank you for bringing this to our attention. If you would like to see our pricing page, please visit https://www.truthfinder.com/pricing/
Thank you
Cant get into my account without a verification email, but i have not received any verification emails from the site.
Although we are happy you gave us this feedback, we are sorry to see that this happened. If this issue has not been resolved, please call our dedicated Customer Care Team at (855) 921-3711 (our team is available from Monday - Friday 7:00am to 4:00pm PST, excluding some Holidays) or email us at [email protected] and we will try to make this right. If you would like, please feel free to view our Help Page at https://www.truthfinder.com/help/
Thank you
If you're looking for a truthful review on the Truthfinder.com website and App then this is it.
Truthfinder, hands down is by far the best place to find the most and most accurate information on the internet at the tips of your fingers. You're not going to find another website or App that provides you with so much information on people. The website and App are both easy to navigate and will have the reports you requested within just a few minutes. And it's not just people, you can have informational reports printed up on properties and businesses too. So if your serious about making the best decision possible on the people you associate with and the properties that you would like to purchase check out Truthfinder.com or Download the App. I did and it's enlightening. You deserve to know the truth. Let the truth be told.
Thank you for taking the time to leave us feedback. We are delighted to see that you enjoyed your experience with TruthFinder, and we look forward to providing you with our services again in the future.
Thank you,
TruthFinder Support
Had not seen the report yet so I don't have no comment at this time maybe later I will have a comment after I read the results
Thank you for taking the time to leave us feedback. We are delighted to see that you enjoyed your experience with TruthFinder, and we look forward to providing you with our services again in the future.
Thank you,
TruthFinder Support
So far, I'm not impressed…however I have only used the app just now; searched one name and it's asking for a review and won't let me go any further until I do…
Thank you for taking the time to leave us feedback. We look forward to providing you with great service.
Thank you,
TruthFinder Support
Truth finder advertised criminal history and background checks and at the end of the day after all the hoops to jump through ordered ZERO help, said they couldn't find anything after an extensive search. Unless you're looking for a sex offender don't waste your money
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at [email protected] and we will try to make this right. If you would like more information about how TruthFinder works, please visit https://www.truthfinder.com/help/heres-how-truthfinder-works/
Thank you
Do not pay any money to these people. I searched for myself, and they gave me more info on another guy with my name than me. For me they gave me things I knew like my phone number, my email address, etc. When I wanted to look at my phone and email history, I had to pay more money.
When I did a search for a phone number, they told me for the detailed report I would have to pay more money. The non-detailed report only showed the telephone number that I gave them and the city the number is located in.
I wish I would have read these reviews before I purchased this.
Gabriel - We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at [email protected] and we will try to make this right. If you would like more information about how TruthFinder works, please visit https://www.truthfinder.com/help/heres-how-truthfinder-works/
Thank you
I got the "Free Trial". Got 3 different charges-automatically for things not ordered on same day, $26.00. Did not order them. The information given is very disappointing. Not informative at all." I feel the service is a rip off and definitely a scam. Especially after charged for items not requested or ordered and it's bogus items I would never have ordered at all. Unlimited email reports? Unlimited person reports with Data monitoring? And Unlimited PDF downloads? Rip-Off website. Trying to report them.
Dorothy - Thank you for taking the time to leave us with your feedback. If you feel that you have been charged in error, please call us at (855) 921-3711, or email us at [email protected], so we can investigate and rectify the issue as soon as possible. Thank you for bringing this to our attention. If you would like to see our pricing page, please visit https://www.truthfinder.com/pricing/
Thank you
I have been on all of the websites, just to see what I can find out. 99% of them are not updated. Wrong phone numbers? Past addresses going back 20years. Believe me don't waste your time, With any of them.
Carla - We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at [email protected] and we will try to make this right. If you would like more information about how TruthFinder works, please visit https://www.truthfinder.com/help/heres-how-truthfinder-works/
Thank you
I feel secure having access to this. I love this app. I feel sigh of relief. Thank you all very much to the creator.
Tee - Thank you for taking the time to leave us feedback. We are delighted to see that you enjoyed your experience with TruthFinder, and we look forward to providing you with our services again in the future.
Thank you,
TruthFinder Support
Bad her behavior & attitude lying much & steal and she cheated them for need $$$ sex cuz I don't like cuz I was can't tell her for plan leave November 6 2018 fly to Missouri that why my self peaceful stay away her & I was learn lesson her thanks to you for information me
I am Deaf Disability
Howard - Thank you for taking the time to leave us feedback. We are delighted to see that you enjoyed your experience with TruthFinder, and we look forward to providing you with our services again in the future.
Thank you,
TruthFinder Support
From the business
TruthFinder People Search provides millions of Americans with easy-to-read background reports, public records, contact information, and more. TruthFinder reports include data sourced from county, state, and federal databases. Truthfinder accesses multiple public records stored on the deep web and presents them to the user in one simple report. You can use TruthFinder to check up on old friends, investigate an online date’s information, reconnect with family members, and even to check yourself.
Help Site: https://www.truthfinder.com/help/
Blog Articles: https://www.truthfinder.com/infomania/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Although we are sad to see you were unhappy with your experience, we appreciate you taking the time to offer us feedback. While we wish we could provide all of the information to our customers for free, wWe are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at [email protected] and we will try to make this right. If you would like more information about how TruthFinder works, please visit https://www.truthfinder.com/help/heres-how-truthfinder-works/e do pay to access our data sources and it costs money to maintain our website. Please reach out to us at (855) 921-3711 or email us at [email protected] if there's anything we can do to improve your experience. If you would like to view our pricing page, please visit https://www.truthfinder.com/pricing/