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Truthfinder.com

2.1

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Truthfinder.com Reviews Summary

Truthfinder.com has a rating of 2.1 stars from 674 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Truthfinder.com most frequently mention credit card, email address and background check. Truthfinder.com ranks 9th among Background Check sites.

service
64
value
65
shipping
21
returns
29
quality
52

We monitor reviews for authenticity

California
1 review
1 helpful vote
Follow Anne A.
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Not much accurate information
June 27, 2022

You have to be a bit smarter than the search.

Keep in mind that in places like California, Florida and Texas, there are a lot of Valdezes, Cortezes, Suarezes, Jameses, Herreras, Billy Bob's, Antonio's, etc.

And they all have been sleeping with each other, on both sides of the border for about a century and this database is littered with their offspring, both living and dead.

So have fun party people.

Customer service allowed me to cancel gracefully, and it wasn't some aggravating jerk in Mumbai on the other end. He was at least here in North America --- big plus in my book.

Date of experience: June 24, 2022
Chris E. — Truthfinder.com Rep
over a year old

Hello Anne,
Thank you for taking the time to leave us feedback. We are delighted to see that you enjoyed your experience with us, and with our customer service, and we look forward to assisting you again in the future.

Thank you,
TruthFinder Support

Florida
1 review
0 helpful votes
Follow Dena H.
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Search Success
June 24, 2022

Your service helped me locate my 83-year-old sister. I had actually filed a Missing Person report with a California Police Department. It had been a few months of not being able to find and contact her and decided to try your service. In your reports there was one phone number for her oldest daughter that stuck out to me as being new. I called and the message for voicemail confirmed it was her daughter. Shortly thereafter, I received a call from the daughter and was able to get the information needed to get in contact with my sister. I think I'd still be looking if I hadn't found your website and signed up. Thank you!

Date of experience: June 23, 2022
Chris E. — Truthfinder.com Rep
over a year old

Hello Dena,
Thank you for taking the time to leave us feedback. We are delighted to see that you've enjoyed your experience with us, and that our services were able to help you reconnect with your sister. We look forward to assisting you again in the future.

Thank you,
TruthFinder Support

California
1 review
0 helpful votes
Follow Katrina N.
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Super easy to call them and cancel my membership. The gentleman on the phone was friendly and helpful! Great customer service!

Date of experience: June 22, 2022
Chris E. — Truthfinder.com Rep
over a year old

Hello Katrina,
Thank you for taking the time to leave us feedback. We are delighted to see that you've enjoyed using your services, as well as had such great experiences with our customer service team. We look forward to assisting you again in the future.

Thank you,
TruthFinder Support

Illinois
1 review
0 helpful votes
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Good place to start a search!
June 24, 2022

In my experience, Truth Finder is a good place to start a search for/on someone. I think if you know a tiny bit of background on someone, you'd get a few fill-ins here.

Date of experience: June 22, 2022
Chris E. — Truthfinder.com Rep
over a year old

Hello Bri,
Thank you for taking the time to leave us feedback. We are delighted to see that you've enjoyed your experience with us! We look forward to assisting you again in the future.

Thank you,
TruthFinder Support

North Carolina
2 reviews
0 helpful votes
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Best Search Site
June 24, 2022

I have used Truthfinder as my primary source in finding former high school classmates. In comparison with other search sites, Truthfinder is the most current, most accurate, and most reliable source of information. I was helped by Customer Service Rep "Reena" today and she was extremely helpful in resolving a problem I was having with my identity. It's wonderful to have a website you can trust, but it's even better to also have Customer Service Reps like Reena to assist people like me who use your site - not to scam information - but to actually FIND people you have "lost" over the years. Thank you, Truthfinder - and thank you, Reena.

Date of experience: June 22, 2022
Chris E. — Truthfinder.com Rep
over a year old

Hello Judy,
Thank you for taking the time to leave us feedback. We are delighted to see that you have enjoyed your experiences with us, and found our data to be current, accurate, and reliable! I will be sure to pass along your kind words to Reena and her team, and we look forward to assisting you again in the future!

Thank you,
TruthFinder Support

California
1 review
0 helpful votes
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I had an issue and called. I was rapidly connected to a representative who solved two of my issues immediately. I commend her for her excellence in service.

Date of experience: June 22, 2022
Chris E. — Truthfinder.com Rep
over a year old

Hello Vicki,
Thank you for taking the time to leave us feedback. We are delighted to see that you've enjoyed your experience with us, and that you had such a pleasant experience with our representative. We look forward to assisting you again in the future.

Thank you,
TruthFinder Support

Minnesota
1 review
0 helpful votes
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Truth in business
June 23, 2022

Their service was good, and the information was accurate. Very useful. I would recommend TruthFinder to anyone.

Date of experience: June 21, 2022
Chris E. — Truthfinder.com Rep
over a year old

Hello Haden,
Thank you for taking the time to leave us feedback. We are delighted to see that you enjoyed our good service, and our accurate information! We look forward to assisting you again in the future.

Thank you,
TruthFinder Support

California
1 review
2 helpful votes
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Always Works
June 23, 2022

So I've used Truthfinder for several years now. Always very simple to use and informative. Helps me ensure my family's safety as well as my own. The other thing I appreciate is that I don't keep the subscription for years and years. I've called them a few times now to cancel my subscription and they always do WITHOUT trying to keep me or upsell me. Many other companies argue with you. These folks don't. Customer Service Agent Melissa today was so very helpful and professional! I truly appreciate these folks.

Date of experience: June 21, 2022
Chris E. — Truthfinder.com Rep
over a year old

Hello Larkin,
Thank you for taking the time to leave us feedback. We are delighted to see that you've enjoyed your experiences with us over the years, and will be sure to pass along your kind words to Melissa! We look forward to assisting you again in the future.

Thank you,
TruthFinder Support

Virginia
1 review
0 helpful votes
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Great service
June 22, 2022

I loved truth finders. It gave me the information I was searching for and when it came time for me to cancel it was very easy. The gentleman that helped with my cancelation was extremely nice and knew what he was doing.

Date of experience: June 21, 2022
Chris E. — Truthfinder.com Rep
over a year old

Hello Cathy,
We appreciate you taking the time to leave us feedback, and are delighted to hear that you loved TruthFinder! We look forward to assisting you again in the future.

Thank you,
TruthFinder Support

Colorado
1 review
4 helpful votes
Follow Bill M.
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They say there's a free report and then it doesn't exist. That is fraud. I wanted info but they just keep you online becuase of their psychology based nonsense thinking people are so stupid they think b/c they've invested 20 min in forms, that they will surely pay. Well, no... Fraud

Date of experience: June 16, 2022
Chris E. — Truthfinder.com Rep
over a year old

Hello Bill,
Although we are sad to see you were unhappy with your experience, we appreciate you taking the time to offer us feedback. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out if there's anything we can do to improve your experience.

Thank you

Texas
1 review
0 helpful votes
Follow Demetrius F.
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My Experience
June 15, 2022

I discovered Truthfinder about 3 years ago and I have been completely satisfied with their services. If you are searching for fun or for a more legitimate purpose, Truthfinder is your most reliable source. I highly recommend their site. D. Fagan

Date of experience: June 14, 2022
Chris E. — Truthfinder.com Rep
over a year old

Hello Demetrius,
Thank you for taking the time to leave us feedback. We are delighted to see that you have enjoyed your experiences with us over the last 3 years, and we look forward to continuing to assist you in the future!

Thank you,
TruthFinder Support

Illinois
1 review
0 helpful votes
Follow Jocelyn H.
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Good Job
June 14, 2022

This has helped me look up people who I lost contact with such as family, friends I went to school with or just look up basic information on a person

Date of experience: June 13, 2022
Chris E. — Truthfinder.com Rep
over a year old

Hello Jocelyn,
Thank you for taking the time to leave us feedback. We are delighted to see that you have had such positive experiences with us, and have been able to lookup family and friends you've lost contact with. We look forward to assisting you again in the future!

Thank you,
TruthFinder Support

Maryland
1 review
1 helpful vote
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The information provided by TruthFinder was incomple, riddled with inaccuracies, and woefully obsolete.

Date of experience: June 13, 2022
Chris E. — Truthfinder.com Rep
over a year old

Hello David,
Thank you for taking the time to leave us feedback. We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers.

Thank you

Washington
1 review
0 helpful votes
Follow K M.
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Stellar customer service!
June 11, 2022

I've tried a half dozen of these services and this is the one I always come back to. No site is 100% accurate, but I feel this one is the best I've tried. It helped find info on my cyber stalker who turned out to have dozens of aliases, a long criminal history, and is on the FBI's watchlist for cyberterrorism…lucky me. The woman has a crazy obsession with my deceased husband and decided to make me her pet project. She's still stalking me and ruining my life, but I was able to locate security experts familiar with her "work" and I'm finally getting REAL help. The woman is a paralegal for God's sake. How is this possible?! She's locked me out of the service twice, but I have to have it. Today Meishia helped me get back in. She was kind, empathetic, patient and got me up and running in no time, thank you!

Date of experience: June 10, 2022
Chris E. — Truthfinder.com Rep
over a year old

Hello KM,
Thank you for taking the time to leave us feedback. We are delighted to know that you have had such positive experiences with us, and will be sure to pass along your kind words to Meishia! We look forward to assisting you again in the future.

Thank you,
TruthFinder Support

North Carolina
1 review
0 helpful votes
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Very helpful
June 10, 2022

I found this app very useful and easy to use. I was able to use this app without any difficulties. I would refer this app to anyone that was looking for someone.

Date of experience: June 9, 2022
Chris E. — Truthfinder.com Rep
over a year old

Hello Misty,
Thank you for takin the time to give us feedback. We are delighted to see that you had such a positive experience with us, and we look forward to assisting you again in the future!

Thank you,
TruthFinder Suppor

South Carolina
1 review
4 helpful votes
Follow Sharon E.
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The truthfinder report I got was so minimal, it was not worth the money I paid. The only good part was them telling me what states my grandson had been in. That's it. They told me my granddaughter had police report (I knew it was nothing major) but after paying for it they could not tell me what the issue was. I was subscribed to them for less than 24 hours. If I could them a -0 review I would.

Date of experience: June 8, 2022
Chris E. — Truthfinder.com Rep
over a year old

Hello Sharon,
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers.

Thank you

North Carolina
1 review
0 helpful votes
Follow Trykeata P.
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Customer Service
June 9, 2022

Excellent customer service. I forgot to cancel my subscription and was given credit for several months.

Date of experience: June 8, 2022
Chris E. — Truthfinder.com Rep
over a year old

Hello Trykeata,
Thank you for taking the time to give us feedback. We are delighted to see that you enjoyed your experience with us, and that you enjoyed speaking with our customer service. We look forward to assisting you again in the future!

Thank you,
TruthFinder Support

Georgia
1 review
0 helpful votes
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Very accurate and truthful reports. Everything that was stated is true... would recommend to anyone needing information on any person, good or bad!

Date of experience: June 7, 2022
Chris E. — Truthfinder.com Rep
over a year old

Hello Robert,
Thank you for taking the time to give us feedback. We are delighted to see you enjoyed the accuracy and truthfulness of our reports, and we look forward to assisting you again in the future!

Thank you,
TruthFinder Support

Arizona
1 review
0 helpful votes
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Review
June 9, 2022

I had nothing but good results in anything i looked up and it was easy to use. When i didnt need the service any more they made it easy to cancel my service.

Date of experience: June 7, 2022
Chris E. — Truthfinder.com Rep
over a year old

Hello Trisha,
Thank you for taking the time to give us feedback. We are delighted to see that you enjoyed your experience with use, and found our services to be easy to use! We look forward to assisting you again in the future.

Thank you,
TruthFinder Support

California
1 review
0 helpful votes
Follow Bettejean M.
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Finding the Truth
June 8, 2022

Truth finders has been helpful on two occasions in my families lives. The service is quick, easy to follow and not too costly. Meoshia was very helpful in cancelling my subscription today. I recommend truthfinders if you need to know background info on someone you are concerned about...

Date of experience: June 6, 2022
Chris E. — Truthfinder.com Rep
over a year old

Hello Bettejean,
Thank you for taking the time to leave us feedback! We are delighted to see that you have enjoyed your experiences with us, and will be sure to pass along your kind words to Meoshia. We look forward to assisting you again in the future!

Thank you,
TruthFinder Support

From the business

TruthFinder People Search provides millions of Americans with easy-to-read background reports, public records, contact information, and more. TruthFinder reports include data sourced from county, state, and federal databases. Truthfinder accesses multiple public records stored on the deep web and presents them to the user in one simple report. You can use TruthFinder to check up on old friends, investigate an online date’s information, reconnect with family members, and even to check yourself.

Help Site: https://www.truthfinder.com/help/
Blog Articles: https://www.truthfinder.com/infomania/


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