TripFactoryReviews 320

Hi,
Our group Trip to Bali was spectacular (Bali - TFN001M9CY0). Yours & the team coordination was seamless.
1. Our appreciation goes to the coordinator and the driver Mr. Bendi (Nung), the pickup & drop was on time. However we missed having a guide who could explain about the place & heritage.
2. You should ensure that the guest have cold water bottles in the van/car that is being assigned to us. This is usually done by other trip partners.
3. Most disappointment to us was Jimbaran Bay Seafood. The quality of the food and place chosen was very disappointing. Initially we were told that an Indian food was organized in Kuta which we asked them to change later.
At the restaurant post our dinner they asked us to sign a blank folded paper & I refused to do so unless they show me what is written on the other side. They refused to show it and finally conceded to have it signed by our driver.
4. Nusa Penida driver cum guide Mr. Sinar was really good.
5. Telegram Support was very really Good.

Otherwise it was a hit; we will keep coming back to you.

Our trip to Munnar and Kumarakom was excellent. Everything was planned so perfectly. The place of stay in Munnar was sooooooo amazing that we cancelled our sightseeing so that we could enjoy every second in the resort. The car was also extremely comfortable. The driver was so kind, warm and cooperative. The boathouse experience was a mind-blowing experience. We thoroughly enjoyed the food both in the resort and in the boathouse. We were extremely comfortable and relaxed. Can't thank Trip Factory enough for planning us such a wonderful vacation for us. Strongly recommend them!

Our Singapore and Malaysia trip was organised by Travelly world. Nivedita was the key organizers for this entire trip to be carried out successfully. She and her team, have taken utmost care in minute details to make our trip comfortable and smooth. There wasn't a moment where we got lost. Any issue that aroused, was solved immediately by her team. It was a great and wonderful experience having them schedule our package trip to both the places.

Very well organised and friendly people. Thanks to the entire team :) Appreciate the effort that was put in! Good luck!

It was a very good experience with Trip Factory, the coordination about the next day events along with details of the cab/driver and the expected ETA was perfect. I was a bit worried earlier after making the payment, I was informed that my trip coordinator had left the company and I was told to call their customer service number which was not working, I then sent an email to them asking for details about new coordinator and was told that someone will get back and no one did and I also came across some bad online reviews. But was soon releived after receiving the instructions of how to download Telegram app and sending message with the trip reference, after which they created a group and added me. All queries were then promptly responded to my satisfaction, all activities for next day along with their details came to me the prior evening. Thanks for all your help and support!

Team work. Trip Factory will be my first choice in future. Always replied by team promptly whenever we needed help in Abroad. Good Service, Nice trip. Worth Money Trip

Never ever go with tripfactory.we travelled on a group of 10 ppl to Singapore. Here are cons of travelling with tripfactory.
1. There was no proper checklist that was given to us for Visa. In installments they were asking we want this document and so on. They applied for the Visa too late becoz of which it came 1 week before travelling.
2 Tripfactory will purposefully send u itinerary 1 day before of travelling so that consumers cannot make changes to it.
3 As promised by Tripfactory they will provide us with at least 2 room before 12 as it was early check in after reaching there u get to know u just have 1 room and rest of the 4 room will be given post 06:00 pm. After whole day of travelling u get to know this.
3. On 2 nd day of our trip driver waits for 2 min if we are not there he leaves the hotel and get vanished on calling and requesting him to come he says "I will come in next 1 hour" Great
4. He just comes to drop and pick u up if u say him to stop in near by to have dinner he will drop u there and he will proceed after that it's your headache how to travel to your hotel.
5 The driver gives you order "come by 3pm from Singapore cruise or else I will go. How pathetic.
My only advise to u guys is never ever go on private basis taxi go on a group. THINK TWICE BEFORE GOING WITH TRIPFACTORY.

I deeply thank Tripfactory for providing a wonderful honeymoon experience. We travelled to two places in Thailand- Phuket and Bangkok. The accommodation at both hotels were superb - friendly staff and 24x7 support by Tripfactory support staff through telegram app.

Pros - clean hotels, timely pick ups, 24x7 support for all assistance from team

Cons - taxi pooling with other bachelors could've been avoided

Special thanks to Sajna, Sanjana and all support team members. I strongly recommend tripfactory for fellow travellers.

I would rate this Tripfactory below 1. They charge a bomb and give worthless tour. I was given one way from emirates to dubai and flying back from air Arabia low cost airline from Sharjah. 5 star hotel promised delivered 3 star. Tour operated during Ramadan holiday when most of it was closed. HIGHLY NOT RECOMMENDED TO USE THIS OPERATOR misguiders, choose to put you to very inconvenient time slots. Shared transport is cramped and worst food.
No way they are not organised. Hotel check in was hopelessly bad with hotel reception making us wait due to confusion over my booking dates and payment.
NEVER USE TRIPFACTORY