Trees.com

The trees were looking very sad when they arrived we water them planted them accordingly to your suggestions and the leaves of the trees are Yellow. What can we do?

There was a problem with one of the trees. As soon and I let them know a replacement was on the way! Great customer service. Will definitely order more.

I had ordered the vine for a friend's birthday. On-beknown to me, they were out of town when the gift arrived. The plant was wilted and yellowed. You gladly replaced the plant. Thank you.

Purchase and delivery were easy; instructions to plant and care for new tree very clear

This is my 3rd time buying plant/trees from Fast growing trees. I have not been disappointed yet. My Gardenias, Kramer Camilla's and Peek-a-boo Camila arrived well packaged and healthy.

The plants arrived on time, in good condition and nicely packed. Their site is easy to order from. I was a little disappointed in the size of some of my plants.

They shipped me seven 5-foot trees. They arrived perfectly fine. Look healthy. I only gave 4 stars instead of 5 because it's only been two weeks. Only issue is one is little less full and one has little crooked lead branch and that's me nit-picking.

There were a couple of dead leaves in the box and the sticks look dead. I followed the planting directions exactly as written but I am doubtful if the trees will survive. Please confirm if the trees don't make it until spring, I will get a refund.

So far it's been easy to order and clear description.

We ordered 5 trees and one had a break at the top. Customer service was great and prompt about looking into our problem and resolving it quickly. Happy with the trees arrived. They are healthy and are doing great.

I have made several purchases from this site. The shipping is always fast and the communication from their customer service team is always clear. The plants are always healthy and are even more beautiful than pictured in the listings.

Ordered 3 trees. Only 1 seemed healthy enough to plant. The rest had black growth at new shoots, severely compacted roots. And dead lower branches. Sent many pics. Customer service horticulturist insisted it was black flag, and harmless. Was given a choice of either paying to ship them back for refund or take a loss and risk of them dying but receive 40% refund. Will not be ordering again.

UPDATE 6/1/22
It's spring and the remaining trees from this purchase will not make it.

No one from fast growing trees has reached out privately or otherwise to offer help.

We received the trees several days after ordering, it was well packed but the leaves we're crisp and browning. We'll see how it fares!

We ordered a weeping willow and autumn blaze maple for our yard. We wanted both so they could be planted and acclimated before the NE winter. Both trees arrived quickly and it great shape. We are very happy and eager to watch our new trees grow! Thank you!

All products have exceeded my expectations and are thriving!

… and their customer service was also first class. The trees were extremely well packed.

Really fine over all. The trees arrived in good shape.

Purchased 6 trees from Fast Growing Trees in the spring: 2 elberta peach, 2 Chicago fig, a bing cherry, and a tartarian cherry. The 2 peach trees were planted in April and never leafed out. A landscaper checked them out a few days ago (mid October) and confirmed that they were dead. The bing cherry came with leaves that it lost, but he wasn't certain if it was totally dead or not, so we are leaving in place to see if it comes back in the spring. The tartarian cherry held its leaves on most branches, though the main lead appeared to be deadwood. He pruned that in the hopes one of the smaller branches fills in for it. There was an immediately apparent problem with one of the fig trees, so FastGrowingTrees quickly replaced it. Both figs made it into the fall, with one even producing a tiny fig. My rating primarily reflects my disappointment with the peach and bing cherry trees. It may have been too much to expect trees grown in the south to thrive in new england.

There was a small problem with the order, but they corrected it right away. Very very happy with their product and customer service. I would highly recommend this company.

Easy to order! My blueberry bush came damaged and I assumed it would be a hassle to get a replacement, like when dealing with most companies. Not this one! I was sent a new bush immediately and I can't thank the staff enough for such a quick resolution. This is the company you want to deal with.