Trees.com

I would have given them a perfect score, except that the tree - a weeping cherry - arrived with yellowed leaves. I planted it the day it arrived, and the leave never did green up.

It's the beginning of Fall however, and so this might just be normal for this type of tree.

Received my tree quickly. It has been planted very recently, but so far so good!

The trees shipped in a great amount of time, one dumped the dirt in shipping and one was missing but the customer service dept took care of it w/o question and no holds times when I called! The other four trees were accurate by height but fullness was pretty lacking when I found a couple of the same at the local nursery for half the price. Overall, they delivered on what they promised and service was great. I would use them again if it was a tree that I couldn't find locally.

Tree arrived in great condition. Planted and doing well

Immediately after purchasing the trees, they removed the listing of the larger volumes, effectively raising the price. I sent an email asking and never received a response

This was very easy, found what I needed quickly and received my shipment very quickly, found the instructions to plant the trees very easy. However one of the trees are now turning brown, all the other 9 trees are doing well.

As a first time customer, service started out rocky. 2 trees shipped in 1 box. In shipping, The Spruce tree root ball had destroyed all leaves of the Maple Tree. A Replacement tree of same, was out of stock. I could only get store credit, no refund. I was given no shipping allowance even though it was packaged improperly. Finally, The Maple came back in stock & was shipped to me free of charge. It's a perfectly healthy, larger tree & Im happy with the final outcome.

I'm really happy buying plants and trees, the most common thing people are afraid is buying a plant/fruit tree and not knowing if is going to make it and all the money spend. I purchase a few grape plants, and fruit trees, also avocado tree, unfortunately the avocado tree did not survive. I call customer service, Emil a picture and they send me another one.
You can buy and trust, they take care you right all way.

Better packing would be helpful as once I opened big long box it looked like part of tree was loosely intact to container it was in. So not sure if not enough topsoil was omitted from container or box was handled roughly and it spilled partially out. Other plant was fine. I made all work and was able to plant successfully.

A very happy surprise to see the care they put into shipping! Also their customer service ROCKS! Super, happy agent's that take care of your problem in no time!

My tree was dying when it was delivered. Now all the leaves have turned brown an have fallen off.

Very small and almost dead plants. Never buying it again.

Take too long to delivery the tree; tree almost die, all leaf drop off.
I try to help to recover the plant in a few week to see.

The tree I received looks unhealthy like it may have a disease. Not very happy about this

Trees arrived 3 days later than expected. The larger of the two looked dead. A week after planting the smaller one shed its leaves, but started showing new sprouts before all of the existing leaves shed. 2weeks after planting the larger one is showing growth on 50% of the branches. I expect this tree is possibly stunted from the shock. I reached out to the company to discuss a refund, but since the tree isn't dead, not an option. These trees were very expensive, and I'm not confident that these trees will recover, let alone reproduce.

Ordered a maple tree on line since I could not find one in stores. Tree was delivered well packaged and healthy. Time will tell re growth. I would order again.

I ordered a ten pack of the Thuja green giants. Four of them died (it was an unusually hot spring. The company honored its warranty with no questions. I used the credit towards another ten pack, which I planted in the fall, and seem to be doing well.

Bought a good sized Jane Magnolia. Arrived on time without any damage, but it appears that right out of the box the tree may have some kind of fungal infection, which is a little disappointing. I planted it anyways, with the hope that it survives and grows out of it. Time will tell.

Great packing. Great customer service. I even bought one bag of fertilizer this time. Here's to their success. I don't know yet. They are small and did all I could to have them successfully grow