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Plant arrived fresh and healthy and was shipped on time
She was very knowledgeable and took extra time to find what would work best for us. Thank you so much.
Very healthy tree. Came well packed and in good shape.
Fast & easy ordering. Lemon tree was delivered in good condition!
Shipped the exact day as they said
Kept me informed about the shipping.
Great service
I'm very happy with my Australian Finger lemon tree and the service from Fast Growing Trees. I only buy plants from other places when they're not available at Fast Growing. I wish they had them all.
They sent three shipments to get two unbroken trees to me. You could charge less for your product if you didn't waste so much money with poor shipping packaging of the trees. All three shipments were packaged the same. Unbelievable
The process was great - easy to order, timely shipping and delivery, tree arrived early and fresh smelling. The trees are pretty, but a bit tall and narrow, rather than round and full. Overall I'm satisfied, and would consider again.
I orders 2 Queen Palms. They arrived in one box. The pots were at opposite ends of the approximately 6 ft. Long box. There was insufficient rigidness to support the middle of the box. As a result the trees arrived irretrievably broken in the centers of both trees. So easy it would have been to include a stiffening agent of some kind to prevent this from happening. Very disappointing. However, FastGrowing trees did provide me an immediate full refund which resulted in an ultimately satisfied customer.
We're so sorry to hear how your plants arrived to you but glad we were able to make it right!
All the trees we've bought are doing great, and yes, very fast growing!; -}
Plants were slow to arrive and in poor condition. I believe they were mishandled by the delivery service. They also were not close to being the same size and way overpriced. Next time ill purchase from my local nursery.
We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!
Olive trees were ultimately fine but their boxes did not arrive in great shape - multiple indentations, dirt unmoored, broken tree supports
The trees are so small they can't pass their first year… and mine were supposed to be hardy… one winter was enough to take them.
We're so sorry that your trees didn't make it! It looks like we've been able to help get you a credit for them and apologize again for the inconvenience!
The trees arrived very fast, well packaged and in great shape. I recommend this site when shopping for trees and I will definitely be using them again.
Promised 7-8 days
Black hole no information on delivery with your company or with Fed Ex just out for delivery'
Product finally dropped off after 12 days riot balls bone dry size half of posted order of (6'); closer to 31/2' of dehydrated skinny sadness.
42 minute call to get you to live up to refund promise; long call wait to finally have supervisor speak to me. To his credit, after some explanation, Elvis processed a full refund.
We are so sorry for the delay in receiving your plants! Due to the carriers being understaffed we have been seeing delays with deliveries. We apologize for any inconvenience this may have caused and we're glad we could ultimately make it right
I bought a clementine tree and a autograph tree, the clementine tree where very healthy and in good condition but the autograph tree had gone thru some bad times, it was so much bigger than I expected, about 6f tall and skinny, I wonder why it havent been pruned. And most of the leaves are damage, only half leaves, yellow or broken. The tree was cheap so maybe thats why, I dont know where the price range are.
Quick and easy shopping.
The tree arrived healthy.
I was impressed with how quickly my plant shipped, with the quality of the pineapple plant, the directions for caring for it we easy to read and follow. This New Hampshire house will have fresh pineapples some day!
Looking for shrub and tree in a local nursery is very limiting. This is where non-local service performs the best.
I've purchased 7 plants so far, and had a great experience. Good, healthy plants and great customer service. FedEx botched the shipping on two of the plants, but FastGrowingTrees was quick to make it right, sending out new plants immediately. And when we had an unexpectedly early freeze, their customer support was happy to answer my questions about how to best take care of my newly planted trees.
We are so sorry for your experience! We appreciate the feedback and we'll take a further look!