On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
Order process was easy and w/o issues. However was disappointed in shipping results! Several broken branches and the potting soil bags were open and the contents was everywhere! A MESS! Trees have been planted and doing well so far.
Shopping, packaging delivery all excellent, but product is sub par
When I had a damaged tree all I had to do was send a picture and they shipped me a replacement for free. Very hassle free. And very responsive. I shall return.
Broad selection, easy ordering process and quick delivery of healthy trees.
Trees were easy to order. Trees arrived on time. Trees arrived in good shape shape and appeared healthy. Overall satisfied with experience with FastGrowingTrees.com.
Very easy to work with they handled my needs in a very professional and courteous way
Found all items that I was unable to find at local nurseries. They arrived quickly and it great shape.
Very underwhelming. I guess living in one of the states that grows a considerable number of Christmas trees, I have been used to great quality and good pricing. I was trying to save time and there was talk of a shortage this year. It was worth a try, but I won't do this again.
We're so sorry to hear that your Christmas tree wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!
My latest purchase, a cold hardy fig tree, did not arrive as healthy as usual. The company immediately responded by sending me a new tree, no questions asked.
Ordered 3 trees from FastGrowing also a pink drift rose. Trees: Pomegranate, loquat, and asian pear. Pom, loquat and the rose came damaged. All planted next day. Loquat was 3-4 ft tree almost dying. Not much optimistic about Pom. Asian peer was 5-6 ft and it has been so far good. Pink drift rose was disappointing. I ordered at the same time from another online provider, huge difference. Not recommending FastGrowing trees. Pictures of damaged items at the time of order delivery are available.
We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!
Not as large or full as the same species at the big box stores, and the big box stores have them for less.
I thought these wojld be better quality, but they are not, in my opinion. This is not a bad place to buy, but there are better options.
The four trees we ordered arrive quickly and in good condition. Two were taller than expected! I can't wait until Spring to see them bloom and leaf out.
I have ordered:
A hyacinth bush
A blueberry bush
A raspberry bush
And two avocado trees! Fingers crossed all are still growing and thriving! My bushes and trees arrive healthy and happy! I will always order any trees or bushes I want from fast growing trees! The process is simple and the trees and bushes arrive safe and sound!
My tree came snapped with no visible outside damage to the packaging. Customer service offered me a 10% discount and told me to "wait to see if it died."
We're sorry to hear how your tree arrived! We have reached back out privately to help!
Great prompt service, extra care taken to ensure plant arrived in great shape, and plant arrived in superb condition. Will order more plant products in the future.
I ordered 3 snake plants. They arrived healthy and happy and are doing well.
Fast Growing Trees provided excellent customer service. One of my plants was damaged in shipping. I wasn't sure how damaged the plant had to be to get help from customer service, but when I called and explained the situation they immediately shipped a replacement.
Called the help line and received assistance from a very patient, helpful and courteous operator. The items were shipped promptly, were good size except for one item that was a little small I thought for the price. All were in good shape when they arrived, ready for planting. I would recommend this company,.
Plants arrived barely alive and despite all my care unlikely to survive
We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!
The blue spruce trees were exactly as advertised, even nicer!
We are so sorry to hear how your trees arrived to you! We have reached out privately to help!