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Easy ordering, quick delivery, looks real good. Cant wait to taste my new cherry's.
The plants were packaged extremely poorly, crushing eachother, nothing to keep them separate from eachother or from moving around the box.
I was disappointed in the tree, it was very skimpy, missing limbs in some areas, does not look like the photos of the other trees. It was growing crooked I had to plant it at an angle to get it to grow straight.
I requested a full refund, I was denied and offered a refund in 27.00. So, I accepted this amount because it did not look as if I was going to get a refund. I would have had to pay for shipping and a restocking fee.
We're sorry that your tree wasn't quite what you expected but we appreciate you giving it some time! We look forward to an update on the tree after some time!
Very happy with my purchase. Unfortunately the first shipment was a disaster but once I contacted them and sent pictures, they send a replacement the following day. I will certainly be back. It's nice to know that it's a guaranteed that you will get a beautiful plant. Thank you.
I ordered 6 trees. They shipped only 4 and closed the order out. Of the 4,1 was defective (trunk growth defect easily seen in the last 2 yrs) and 1 was not labeled. I think it's the wrong tree.
After calling, they shipped the 2 that they missed and 1 to replace the defect. But I'll have to wait until spring to see if the suspected wrong one is indeed the wrong one.
They should check their work before shipping out.
We're so sorry about the concerns with your trees! Reach out to us in Spring if there are any questions and we'll be happy to help!
The box showed up ripped and the trees had the tips broken off along with branches
I bought a Honeysuckle plant for a present. The product that came was exactly what I expected, if not better. However, Fed-Ex took longer than expected to deliver it. Even though it took longer than expected, everything came safe.
I ordered around 8 trees and half came with little or damages leaves. One died a few weeks after.
I sent an email with pictures to customer service but had no response.
We are so sorry to hear how your trees arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!
Ordering was easy, the stock arrived in good, healthy condition, met expectations for receiving what was ordered.
Highly recommend. Yoshino cherry tree came on time. Packaged perfectly and seems to be in great health. Cant wait til spring time to see her bloom! Thank you fast growing trees!
Got just what I wanted, at a good price, delivered to my house.
Love the trees we bought. Excellent products, fast shipping. The only issue is that one of the trees had a broken branch that I felt was significant. When I emailed them, zero response, very disappointing.
Trees came quickly and well packed. Didn't know the overall height included the rootball so trees were shorter than expected but they were in nice shape and healthy and took to planting well.
Its like they mailed 2 bare branches with no established roots and put then in a small pot of dirt... I cant believe I paided so much for what seems like 2 dead branches...
We're so sorry to hear that your trees was not what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!
Needed some tropical look. They had exactly what I wanted. Delivery was really quick. Plants were package perfectly. Instructions included. Great doing business with a company like this.
I'm still waiting on my Lemon Tree, you have never sent me anything yet.
We're so sorry for the delay in your tree! It looks like it has since been delivered but we have reached out privately to ensure all is well!
Ordered Lavendar, Variegated Lemon, and a 3 foot bhudda's citron. The soil they sent in would not dry out. Too much peat. It also came with fungus gnats.
I repotted everything but it was too late.
The plants roots were pretty shocked and rotted. And all leaves dropped on all plants. Spend your $280 at a local plant shop or make a drive.
We are so sorry that your plants didn’t make it! We have reached out privately to help!
The shopping experience with FastGrowingTrees was very easy and shipment was quick. However, the plants arrived much smaller than I expected, and in a somewhat messed up condition. The Red Ruffle Azalea had most of the branches broken off; the Snow-in-Summer Jasmine plant was dried out and not sure if it is going to survive. However, it appears from the inside of the shipping boxes that the damage was a result of rough handling by the carrier. Everything is planted and I am anxious to see the results come Spring.
Delivered to wrong address. I called you and you did nothing when I said it was was delivered and it was wasn't. You said check the neighborhood for it. That was a horrible response. It should have been your responsibility to check it out! Finally a week later one of the new houses several trees away said it was delivered to them but they were out of town. Don't think I'll recommend u to any one! You don't seem to care if the customer gets the products as long as you get the money
We apologize for your experience! A lot of times a package will be marked delivered but it could simply be at your neighbors house or actually arrive a day or two later. We will always take care of you if it doesn't arrive!
I ordered 5 fruit trees, all had disrupted root balls due to packaging. One had 30% of the dirt fall out if the plastic bag the was supposed to capture the container. The fig tree had seven different shoots at the base rather than being trained to be a tree. As a result I paid for a 3 gallon tree that is only 12 inches high on its way to being a tree. Very disappointed
We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!