Trees.com

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Trees.com
trees.com

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New Jersey
1 review
0 helpful votes
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Cherry Tree Rocks
December 13, 2021

Easy ordering, quick delivery, looks real good. Cant wait to taste my new cherry's.

Date of experience: December 13, 2021
Tennessee
1 review
0 helpful votes
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Poorly packaged, damaged
December 13, 2021

The plants were packaged extremely poorly, crushing eachother, nothing to keep them separate from eachother or from moving around the box.

Date of experience: December 13, 2021
Racheal S. Trees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Georgia
1 review
0 helpful votes
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Skimpy
December 13, 2021

I was disappointed in the tree, it was very skimpy, missing limbs in some areas, does not look like the photos of the other trees. It was growing crooked I had to plant it at an angle to get it to grow straight.
I requested a full refund, I was denied and offered a refund in 27.00. So, I accepted this amount because it did not look as if I was going to get a refund. I would have had to pay for shipping and a restocking fee.

Date of experience: December 12, 2021
Racheal S. Trees.com Rep
over a year old

We're sorry that your tree wasn't quite what you expected but we appreciate you giving it some time! We look forward to an update on the tree after some time!

Colorado
1 review
0 helpful votes
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Outstanding Service!
December 12, 2021

Very happy with my purchase. Unfortunately the first shipment was a disaster but once I contacted them and sent pictures, they send a replacement the following day. I will certainly be back. It's nice to know that it's a guaranteed that you will get a beautiful plant. Thank you.

Date of experience: December 12, 2021
North Carolina
1 review
0 helpful votes
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Lack of quality control
December 13, 2021

I ordered 6 trees. They shipped only 4 and closed the order out. Of the 4,1 was defective (trunk growth defect easily seen in the last 2 yrs) and 1 was not labeled. I think it's the wrong tree.
After calling, they shipped the 2 that they missed and 1 to replace the defect. But I'll have to wait until spring to see if the suspected wrong one is indeed the wrong one.
They should check their work before shipping out.

Date of experience: December 12, 2021
Racheal S. Trees.com Rep
over a year old

We're so sorry about the concerns with your trees! Reach out to us in Spring if there are any questions and we'll be happy to help!

California
1 review
0 helpful votes
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Broken trees
December 12, 2021

The box showed up ripped and the trees had the tips broken off along with branches

Date of experience: December 11, 2021
Indiana
2 reviews
0 helpful votes
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Great product, but Fed-Ex took their time
December 12, 2021

I bought a Honeysuckle plant for a present. The product that came was exactly what I expected, if not better. However, Fed-Ex took longer than expected to deliver it. Even though it took longer than expected, everything came safe.

Date of experience: December 11, 2021
New Mexico
1 review
1 helpful vote
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Sad trees
January 11, 2022

I ordered around 8 trees and half came with little or damages leaves. One died a few weeks after.
I sent an email with pictures to customer service but had no response.

Date of experience: December 11, 2021
Racheal S. Trees.com Rep
over a year old

We are so sorry to hear how your trees arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

Illinois
2 reviews
0 helpful votes
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As it should be…
December 11, 2021

Ordering was easy, the stock arrived in good, healthy condition, met expectations for receiving what was ordered.

Date of experience: December 11, 2021
Texas
1 review
0 helpful votes
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Yoshino cherry tree
December 11, 2021

Highly recommend. Yoshino cherry tree came on time. Packaged perfectly and seems to be in great health. Cant wait til spring time to see her bloom! Thank you fast growing trees!

Date of experience: December 11, 2021
Illinois
1 review
0 helpful votes
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EZ, PZEE tree purchase
December 11, 2021

Got just what I wanted, at a good price, delivered to my house.

Date of experience: December 11, 2021
North Carolina
1 review
0 helpful votes
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Great products, service was not as great
December 11, 2021

Love the trees we bought. Excellent products, fast shipping. The only issue is that one of the trees had a broken branch that I felt was significant. When I emailed them, zero response, very disappointing.

Date of experience: December 11, 2021
Virginia
1 review
0 helpful votes
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Nice trees but short
December 11, 2021

Trees came quickly and well packed. Didn't know the overall height included the rootball so trees were shorter than expected but they were in nice shape and healthy and took to planting well.

Date of experience: December 11, 2021
California
1 review
0 helpful votes
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Bare branches placed in dirt not trees
December 13, 2021

Its like they mailed 2 bare branches with no established roots and put then in a small pot of dirt... I cant believe I paided so much for what seems like 2 dead branches...

Date of experience: December 10, 2021
Racheal S. Trees.com Rep
over a year old

We're so sorry to hear that your trees was not what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Florida
1 review
0 helpful votes
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Excellent
December 11, 2021

Needed some tropical look. They had exactly what I wanted. Delivery was really quick. Plants were package perfectly. Instructions included. Great doing business with a company like this.

Date of experience: December 10, 2021
West Virginia
1 review
0 helpful votes
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I've never Received my Tree Yet
December 13, 2021

I'm still waiting on my Lemon Tree, you have never sent me anything yet.

Date of experience: December 10, 2021
Racheal S. Trees.com Rep
over a year old

We're so sorry for the delay in your tree! It looks like it has since been delivered but we have reached out privately to ensure all is well!

Arizona
1 review
0 helpful votes
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Product all died
December 13, 2021

Ordered Lavendar, Variegated Lemon, and a 3 foot bhudda's citron. The soil they sent in would not dry out. Too much peat. It also came with fungus gnats.

I repotted everything but it was too late.

The plants roots were pretty shocked and rotted. And all leaves dropped on all plants. Spend your $280 at a local plant shop or make a drive.

Date of experience: December 10, 2021
Racheal S. Trees.com Rep
over a year old

We are so sorry that your plants didn’t make it! We have reached out privately to help!

Louisiana
1 review
0 helpful votes
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Southern Charm
December 10, 2021

The shopping experience with FastGrowingTrees was very easy and shipment was quick. However, the plants arrived much smaller than I expected, and in a somewhat messed up condition. The Red Ruffle Azalea had most of the branches broken off; the Snow-in-Summer Jasmine plant was dried out and not sure if it is going to survive. However, it appears from the inside of the shipping boxes that the damage was a result of rough handling by the carrier. Everything is planted and I am anxious to see the results come Spring.

Date of experience: December 10, 2021
Texas
1 review
0 helpful votes
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Horrible service
December 13, 2021

Delivered to wrong address. I called you and you did nothing when I said it was was delivered and it was wasn't. You said check the neighborhood for it. That was a horrible response. It should have been your responsibility to check it out! Finally a week later one of the new houses several trees away said it was delivered to them but they were out of town. Don't think I'll recommend u to any one! You don't seem to care if the customer gets the products as long as you get the money

Date of experience: December 10, 2021
Racheal S. Trees.com Rep
over a year old

We apologize for your experience! A lot of times a package will be marked delivered but it could simply be at your neighbors house or actually arrive a day or two later. We will always take care of you if it doesn't arrive!

California
1 review
0 helpful votes
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Poor quality control
December 10, 2021

I ordered 5 fruit trees, all had disrupted root balls due to packaging. One had 30% of the dirt fall out if the plastic bag the was supposed to capture the container. The fig tree had seven different shoots at the base rather than being trained to be a tree. As a result I paid for a 3 gallon tree that is only 12 inches high on its way to being a tree. Very disappointed

Date of experience: December 10, 2021

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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