Trees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Trees.com
Trees.com
trees.com

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Write a review
Reviews that mention popular topics
Texas
1 review
0 helpful votes
Follow Anthony W.
Unfollow Anthony W.
Share Review
Report Review
1qt vs. 2qt
April 16, 2022

Great experience, but there shouldn't be TAX on plants! Also, I order a 2qt plant, but in an email from FGT.com the vendor only sent 1qt plant. FGT wanted to know if I wanted a 1qt plant, plus $10 gift card. NO! Send me two (2) 1qt plants! I don't want a $10 credit for a future purchase. Make it right with customer; FGT should reverse the whip onto vendor.

Date of experience: April 15, 2022
California
1 review
0 helpful votes
Follow Helen J.
Unfollow Helen J.
Share Review
Report Review
Good looking grass!
April 16, 2022

I ordered Blue Lyme Grass, 1 gal size. They arrived in great shape, and are doing well after planting. Blue Lyme Grass is pretty much bullet proof, but still I am very happy with service and plant. Plus I looked a long time before I found a nursery selling it.

Date of experience: April 15, 2022
Illinois
1 review
0 helpful votes
Follow Roger S.
Unfollow Roger S.
Share Review
Report Review
Fruit Grower
April 16, 2022

Always buy from these people their word is good as GOLD never have failed me. They only ship A-1 products.

Date of experience: April 15, 2022
California
1 review
0 helpful votes
Follow ERM F.
Unfollow ERM F.
Share Review
Report Review
Rough trip? Or sick plant?
April 19, 2022

This very expensive plant arrived with the pot split down the side, dead leaves and dirt everywhere, and several bare and dying branches. Many of the leaves that remain attached are deformed and look chewed. Will it survive? I have no way of knowing... we'll see. Very disappointing...

Date of experience: April 15, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your plant arrived! We have sent a private message to get some photos so we can take a look and help out!

Texas
1 review
0 helpful votes
Follow Susan A.
Unfollow Susan A.
Share Review
Report Review
Healthy plants
April 16, 2022

Fast service. In stock. Delivered fast. Plants were healthy and they are now in the ground and growing.

Date of experience: April 15, 2022
Illinois
1 review
0 helpful votes
Follow Kelly W.
Unfollow Kelly W.
Share Review
Report Review
Too expensive
April 19, 2022

I purchased the strawberry one. I got excited to unbox it and I almost passed out to see a very tiny plant with only 4 leaves. It costed $19.99 for it. I am hoping this plant would survive and produce gold strawberries for me to harvest soon. I love to support small businesses but this is too pricey and I am very disappointed.

Date of experience: April 15, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear that your strawberry plant wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Michigan
1 review
0 helpful votes
Follow Katrin D.
Unfollow Katrin D.
Share Review
Report Review
No Response
April 19, 2022

The tree was shipped WAY too early for the zone we live in - as in the ground was still frozen. We can't plant the tree for at least another 3-4 weeks due to expected frost. I contacted customer service via email but never heard back. #Fail

Date of experience: April 15, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear that your tree arrived earlier than expected and that we didn't receive your email! We have reached out privately!

Ohio
1 review
0 helpful votes
Follow Nathan H.
Unfollow Nathan H.
Share Review
Report Review
Plant already died
April 19, 2022

My hydrangea came in very poor condition and is already dead. I couldn't bring it back.
My $100+ mimosa tree looks like a 6ft stick. I am embarrassed by how much I paid for that. We will see if it actually grows because it looks dead.

Date of experience: April 15, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about the concerns with your plants! We are reaching out to get some photos so we can assist you further!

North Dakota
2 reviews
0 helpful votes
Follow Heather B.
Unfollow Heather B.
Share Review
Report Review
Very small
April 19, 2022

I received my tree weeks before I could plant it in the ground. Very small in size compared to the other hydrangea tree I have purchased from a local nursery. I am hoping in a few years the "wow" factor is here with this tree to make up for the size/price.

Date of experience: April 15, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear that your plant wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Pennsylvania
1 review
0 helpful votes
Follow John Q.
Unfollow John Q.
Share Review
Report Review
Autumn Blaze Maple
April 15, 2022

The tree arrived in great shape. Actually better than hoped for. The buds are getting larger. Hopefully we'll have leaves soon. I told my neighbor it's not as large as the maple we cut down. He's probably thankful as he got a large percentage of the leaves each year. Our house looked barren without a big tree. Already looking forward to raking leaves in a few years.

Date of experience: April 15, 2022
Nevada
1 review
0 helpful votes
Follow Elizabeth Z.
Unfollow Elizabeth Z.
Share Review
Report Review
Unsatisfied after sell service
April 19, 2022

First I received all those unhealthy trees, even I tried to rescue them after weeks still look unhealthy. But the company still don't take the responsibility and assume they will be surviving.It's obvious those unhealthy trees won't be grow back normal, the company still want me waste my money and time to try to grow those trees.

Date of experience: April 15, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about your experience and looks like we've since been able to refund/replace some of the plants that are not recovering!

Missouri
1 review
0 helpful votes
Follow Fred Y.
Unfollow Fred Y.
Share Review
Report Review
Great place to buy trees!
April 15, 2022

Shipping was fast! They had all the kind of trees we were looking for to plant as a privacy fence.

Date of experience: April 15, 2022
Colorado
1 review
0 helpful votes
Follow Elena D.
Unfollow Elena D.
Share Review
Report Review
Trees didn't make it but service to replace was awesome
April 15, 2022

Bought trees with warranty they didn't make it and customer service was awesome to work with, hoping these trees do better!

Date of experience: April 15, 2022
Oklahoma
2 reviews
0 helpful votes
Follow Sandra A.
Unfollow Sandra A.
Share Review
Report Review
Great site.
April 15, 2022

It was easy to find the tree I wanted. My problem is I do not have truck to bring a tree home, so this was nice because it came right to my door. Also, the site tells you what area is good for certain trees. I would definitely use them again.

Date of experience: April 15, 2022
New York
1 review
0 helpful votes
Follow John H.
Unfollow John H.
Share Review
Report Review
Great service
April 15, 2022

Excellent service and product will order again very soon

Date of experience: April 15, 2022
Idaho
1 review
0 helpful votes
Follow L C.
Unfollow L C.
Share Review
Report Review
$240 for a stick
April 19, 2022

I purchased the 6-7' flame thrower redbud tree. Upon arrival it had no branches and was just a tall stick. All the branches had been trimmed off. I am very disappointed because I thought I was purchasing a more mature tree for the price I paid. I have purchased a forest pansy redbud from this company and it arrived with many branches and leaves. This company took a huge shortcut cutting all the branches just to achieve height faster. What good is a 6' tree if there is not a single branch on it? It will be ugly to look at and wont provide a lick of shade until next year at least. Im very disappointed in the tree that i received from Fastgrowingtrees and in retrospect should have paid the difference and bought an actual fully branched tree from a local nursery. If I would have known it was going to arrive as a stick I would not have purchased it for the price.

Date of experience: April 15, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Colorado
1 review
0 helpful votes
Follow Lance S.
Unfollow Lance S.
Share Review
Report Review
5 star
April 15, 2022

Love my trees need more but need money and didn't have enough

Date of experience: April 15, 2022
Oregon
1 review
0 helpful votes
Follow S. W.
Unfollow S. W.
Share Review
Report Review
Very Happy!
April 15, 2022

Excellent customer service. Great packaging. Great lilac tree!

Date of experience: April 15, 2022
Washington
1 review
0 helpful votes
Follow Mark H.
Unfollow Mark H.
Share Review
Report Review
Too many follow up emails
April 19, 2022

Too many emails subsequent to my purchase, very annoying

Date of experience: April 15, 2022
Racheal S. — Trees.com Rep
over a year old

We appreciate the feedback and apologize for the inconvenience!

Maine
1 review
0 helpful votes
Follow Mari I.
Unfollow Mari I.
Share Review
Report Review
Hmmm
April 19, 2022

Tree is smaller than expected. Has been planted for weeks and hasn't opened any buds/leaves yet. Is crooked. Bought another, as tall, double size trunk, much less expensive at Lowes and it's much more impressive and opening buds/leaves now, though planted 2 weeks later. Overall, not impressed with what we got for the money.

Date of experience: April 15, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
See all photos