Trees.com

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Trees.com
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Texas
1 review
0 helpful votes
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Not what was pictured
May 6, 2022

Ordered a 3 ft Key Lime tree and 3 ft Meyer Lemom tree. Pictured was a thick trunked bushy lime tree. The specimen i received was tiny and had no branches. Very misleading advertising.

Date of experience: May 4, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear that your plants were not what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Pennsylvania
2 reviews
0 helpful votes
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Nice healthy trees
May 5, 2022

Trees arrived packaged nicely and securely in a sturdy box Very healthy looking.

Date of experience: May 4, 2022
Florida
1 review
0 helpful votes
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Customer service is 5 stars
May 5, 2022

Was an easy shopping experience and love the additional information for each of the tress we bought. Made the decision so much better.

Sadly one of the items arrived damaged because the package wasn't handled well during transport. One phone call and emailed them photo of damaged product and it was immediately replaced. 5 star service!

Date of experience: May 4, 2022
California
3 reviews
0 helpful votes
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TREES
May 6, 2022

The Avocado tree came with wilting leaves. I was worried about it and kept it out 0f the sun for four days before planting it. It has only gotten worse since then. If it doesn't perk up in a few days I will contact the seller.

Date of experience: May 4, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear that your avocado isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

California
1 review
0 helpful votes
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Delivered with care.
May 5, 2022

Super easy appreciated quick delivery and delivered with care..

Date of experience: May 4, 2022
Washington
1 review
0 helpful votes
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Quick service.
May 5, 2022

Quick and easy service.My tree didn't thrive thruogh the last winter, so I got a replacement in 1 week after I notified this company.

Date of experience: May 4, 2022
Georgia
1 review
0 helpful votes
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Privacy bush
May 4, 2022

Great product, service and would recommend. Only Con is way too many emails even after unsubscribing

Date of experience: May 4, 2022
North Carolina
1 review
0 helpful votes
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5
May 4, 2022

My mailed trees look healthier than what I found at my local Lowe's, will definitely be ordering again next year.

Date of experience: May 4, 2022
Florida
1 review
0 helpful votes
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Weeping Willow Cherry Blossom Tree
May 4, 2022

Ordering was easy and the tree came in 2 days after shipping.

Date of experience: May 4, 2022
Florida
1 review
0 helpful votes
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Not quite up to expectations with ordering and delivery.
May 6, 2022

My first order was for a Persian lime bush in Florida. Although the website claims orders ship in 1-2 day, unless noted (no notation was evident) Florida law allows only shipment within state so the seller does a drop-ship from Florida which entails a 2week process. I had to call twice to get accurate delivery delay information - was first told they ship by FedEx (not true for my case possibly due to drop-ship; my order arrived by USPS and was delayed an additional day because USPS sent to the wrong transfer center). My second call provided the unwelcome news that the shipper creates the label upon receipt of the order the sipping company (USPS in my case) picked up a week later. The plant arrived in good shape and hopefully will survive.
Giving them the benefit of doubt, and because the first order arrived with a $10 discount coupon and I did want another item they were offering, I ordered a second time. Unfortunately the discount code they supplied, and which I entered at checkout as instructed, Di not work and I had to call again to have them manually credit my card the $10.
So bottom line, if you order from FastGrowingTrees.com pay attention to the claims and details of your order or you may be paying more in time and money than you expected.
That said, the packaging was good and the product seems satisfactory.

Date of experience: May 4, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear about your experience! The order confirmation should show the accurate shipping date. We'll reach out privately

Oklahoma
1 review
0 helpful votes
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Nice tree
May 4, 2022

Tree came as advertised and even better. Easy to plant and healthy.

Date of experience: May 4, 2022
Virginia
1 review
0 helpful votes
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Healthy trees
May 4, 2022

Received trees promptly and in very good condition. Planted as per instructions and trees are doing well. Very pleased with the whole experience.

Date of experience: May 4, 2022
Georgia
1 review
0 helpful votes
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Lack of response
May 5, 2022

I ordered 4 plants, after 2 or3 weeks I contacted them and was told they w3ere backordered and would be shipped in mid to late May. Last week I received an email that the plants arrived but were half the ordered size, did I want them, They offered a $10 store credit on a future order. I asked for clarification of the credit,, was it $10 for each plant or $10 for the order. This request was made over a week ago and I have not yet received a response.

Date of experience: May 4, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry for the late response and have reached back out!

New York
1 review
0 helpful votes
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FIRST RATE PLANTS
May 4, 2022

Very stratified with the 3 trees I ordered. They arrived in a protected package and were healthy and ready to be planted in my garden
The web site was easy to navigate. The items trees, plants anything you want to grow is available and very reasonably priced

Date of experience: May 4, 2022
Mississippi
1 review
0 helpful votes
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Don't buy anything by mail
May 4, 2022

Received both trees not in pots. Roots not established. Not sure about lilac tree yet but sugar maple was wilted and don't think it is going to live.

Date of experience: May 4, 2022
Georgia
1 review
0 helpful votes
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Fence of trees
May 4, 2022

Was looking for fast growing trees and found online it was great and easy

Date of experience: May 4, 2022
Idaho
1 review
0 helpful votes
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The growing forrest
May 4, 2022

They were easy to talk to. Understood what I needed. They were timley. The trees were in great shape

Date of experience: May 4, 2022
Massachusetts
1 review
0 helpful votes
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Great
May 4, 2022

Faster than a growing tree and the fastest in the business

Date of experience: May 4, 2022
Texas
1 review
0 helpful votes
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Passion plant
May 4, 2022

So wonderful finding what you're looking for and having to run around town or settle for a different plant or tree. Well packaged with absolutely no damage. Arrived in a healthy state. I did plant immediately after delivery. Plant is thriving. Great experience and I would order again.

Date of experience: May 4, 2022
Georgia
1 review
0 helpful votes
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Fast growing tree
May 4, 2022

I thought the trees would have a few buds on them but at least they appear to be budding out now.

Date of experience: May 4, 2022

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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