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Ordered 28th of May, got the fertilizer in 5 days. Next email, or notification was 8th of June saying tree on its way in shipping, saying to arrive 15th June. By saterday the 18th i had to call fasrgrowing trees to ask where at. Cause the tracking number when u submit sends you a tex with a web site that always says can't be found. Now waiting on second tree to arrive when ever? If it takes more then 5to7 days in a box with no sun light and water, will die proboley like the last one?
Pleased with packaging when arrived. Healthy plants so far
Bought 2 dogwoods a year ago, both died over the winter. Replacement was super easy but they did not look like the originals, more shrub like than single trunk trees. One is quite healthy and appears to be acclimating, one is definitely struggling and frail looking. I'm glad I got the replacement insurance again.
Apple trees are fine but the multi fruit trees leaves have been cupped up since I got it and hasn't grown. Everything else seems fine.not a bad place to get trees and I'd get more from here again. Just sucks paying 200$ for a tree that may die.
I sent a tree to my mother for Mother's Day and I wanted amateur Japanese maple small to medium and it was slightly different from the photo
Representatives were attentive to my issues after a damaged plum tree, The Box wood plants have reached us dried up and was an unexpected disappointment!
Hoping the plants will take root as expected.
I made a mistake when I ordered. The salesperson who responded to my email for help went above and beyond to get my order fixed before it shipped. My lemon and lime trees are doing well and putting out new growth.
I don't think the experience can get much worse than having your plants all arrive DOA. Will never purchase from FastGrowingTrees.com again. Weather was mild and there should not have been any issues.
We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!
So far I happy with my purchase. I have only had the trees planted for about 3 weeks now. All appear to be living as it has been very hot since planting. I do have 2 trees that I am babying a bit more than the rest. When I opened the shipping box 1 was very flat and 1 was bent. I have stacked the bent tree in hopes of making it grow up straight but I guess time will tell. Overall I am pleased with my order.
All trees showed up dead or were dying.
I believe because I did not buy the one year warranty
We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!
Very easy, arrived quick, and great customer service.
Easy website to use. Very quick delivery. Banana very healthy and growing good!
My tree looked nothing like all the photos and even pics others posted. When I called they said I could train the tree…really? Whole reason I bought from you was the tree would look as I expected. Wasted $100. Said I wanted ti exchange but they really didn't want to do anything for me.
We're so sorry that your olive tree is not what you had expected! We have reached out privately to help with this!
Excellent products. Great value. Got the tree. It was in great shape. Planted and is thriving well.
Purchased this for my mother. It arrived already shedding. Waited until the frost was gone to plant it. Changed its pot as i figured must be growing. (However tossed out christmas trees have been greener in the spring then this guy) believe he is is dead or dying. Wish i had just spent extra and bought local. (Wanted something smaller) so i ordered from fast growing trees. Too bad.
We're sorry to hear that your tree isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!
I am extremely happy with the plants I received. I planted them and they are growing well. The customer service was excellent.
I was so excited for my tree but it came 3-4 days late and it was dead. I've tried contacting them and they won't respond. It wasn't cheap either and was expecting a better experience
We are so sorry to hear how your tree arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!
Perfect from start to finish. Very easy to work with website
I had ordered several cherry trees. The order shipped fast and tracking was provided. Sadly the boxes were damaged during shipping and the trees had to be replaced. Customer care was right on top of it. A quick call and a few days later, another shipment arrived.
We couldn't be happier with the quality and professionalism of the entire staff.
They truly are professionals.
We look forward to adding additional fruit trees very soon and will be staying with "Fast growing trees" for All our future additions.
Thanks to all of you and your great products
It was great, I order my trees and received them within a couple of days.
We're so sorry for your experience and have a replacement on its way!