Trees.com

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Trees.com
trees.com

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California
2 reviews
0 helpful votes
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The tree came half dead and in two days looks dead.
June 21, 2022

I cannot believe this tree was delivered practically dead and in less than two days to tree is like completely dead all the leaves are just dead. Horrible

Date of experience: June 19, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

Ohio
1 review
0 helpful votes
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Wait and see
June 19, 2022

Ordered two dogwood trees, one was much smaller than the other despite about the same price. Replanted, and I am hopeful they will survive. Wait and see at this point. Plants arrived on time.

Date of experience: June 19, 2022
Florida
1 review
0 helpful votes
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Great Trees
June 19, 2022

Reasonable, reliable, my fig tree is growing and looking happy.

Date of experience: June 19, 2022
Illinois
1 review
0 helpful votes
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Missing tree
June 19, 2022

Received 2 out of the 3 trees I ordered. Made phone call and was shipped the 3rd right away.

Date of experience: June 19, 2022
Idaho
1 review
0 helpful votes
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Some damage during shipping
June 21, 2022

My plants arrived and were packed very well, but unfortunately 2 of the containers were cracked and one of my Camilla's main stem broke off. The free lavender plant that came with my order was just about dead on arrival. After watering it and trying to revive it, it just couldn't make the journey. I think the damage was due to the shipping, and not the company packing process. The box it all came in seemed a bit roughed up. Overall I'm still happy with my purchase and I'd probably order from them again.

Date of experience: June 19, 2022
Racheal S. — Trees.com Rep
over a year old

We are very sorry to hear how your plants arrived! We reached out privately to ensure there are no concerns with them!

Pennsylvania
1 review
0 helpful votes
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Tree is still alive.
June 19, 2022

Tree shipped on time and had new growth on it. So far so good.

Date of experience: June 18, 2022
California
1 review
0 helpful votes
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Peanut butter tree
July 19, 2022

The tree came a bit unhealthy. The leave were dry and a bit wore out. Hopefully, with all the nutrition it will be alive once again

Date of experience: June 18, 2022
Minnesota
1 review
0 helpful votes
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All plants arrived great except one
June 19, 2022

One raspberry plant arrived pretty much dead. Still planted but still dead.

Date of experience: June 18, 2022
Texas
1 review
0 helpful votes
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Dead trees
June 21, 2022

My two trees arrived with most of the soil in each container out of the container. One tree had a cardboard piece to try and stop the soil loss but it was broken free. Either the packing was poor or the FedEx handling was extremely bad. I can't say which was the problem but my expensive trees are dead. I called and was told to wait until the 21st and call again. So, I loose growing time and am not sure what they will do. We will see as it's only a couple of days away.

Date of experience: June 18, 2022
Racheal S. — Trees.com Rep
over a year old

We’re so sorry to hear how your plants arrive! It’s very common for plants that are shipped to arrive like this but they typically begin pushing out new growth in just a few weeks. Keep us posted and we’ll make it right if they do not bounce back!

California
1 review
0 helpful votes
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Great customer service. Nice plants!
June 19, 2022

The plants are of great quality and came in good condition. One plants began dying after I planted it. FastGrowingTrees replaced it quickly. Would definitely buy from them again.

Date of experience: June 18, 2022
Wisconsin
1 review
0 helpful votes
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Skeptical
June 21, 2022

I was really excited about my trees. Customer service was great and helpful in replacing some of my first shipment as there was a disconnect in shipping request hold. The replacements however I'm still waiting to see if they are going to thrive. They seem lack luster and leaves are discolored and dry. Assuming stress from shipping but it's been a week and I'm not sure they're going to bounce back

Date of experience: June 18, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

Minnesota
1 review
0 helpful votes
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Smaller than promised
June 21, 2022

I ordered 5 columnar arborvitaes. 4 of the 5 were smaller than what I ordered (the next size down) Thus, I was disappointed, but planted all of them anyway. All were okay on arrival, packaged well, and still had moist soil. I planted them within an hour after receipt according to their detailed instructions, scoring bound roots, using root starter, evergreen fertilizer, and nutrient-rich soil. All, so far, have made it through the transplantation shock. So, I am happy that I will soon have a barrier between my neighbor and me. I do not care for the website. I wish one could search by Zone AND tree/bush type as I live in zone 4b and had to scroll through many unnecessarily trees to find trees that will work for our brutal winter temperatures. The company was also sold out of all plum trees that would work in our zone which was also a big disappointment. I would have bought three Italian plum and French prune trees to add to our orchard.

Date of experience: June 18, 2022
Racheal S. — Trees.com Rep
over a year old

We're very sorry to hear that your trees are not the correct height! We have sent a private message to get some photos so we can assist you further!

New Jersey
1 review
0 helpful votes
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Mini "tree"
June 21, 2022

I ordered the 3 gallon size fig tree which is listed as " Tree arrives in larger size for instant results Fruit-bearing size". What arrived was a 10 inch tree in a 3 gallon bucket. I spent $120 on a 10 inch tree, makes me feel like a fool. The bucket is taller than the tree, there's no way this tree bears fruit this season. I was able to go the the local farmers market and buy a locally grown fig tree that is about 2 feet tall and loaded with figs for $25. Do your research before you purchase, chances are you can source a bigger tree with a better chance of bearing fruit this season for much cheaper.

Date of experience: June 18, 2022
Racheal S. — Trees.com Rep
over a year old

We are very sorry for the inconvenience. Keep in mind that they sell their products at a wholesale price where we are a direct nursery where we breed our trees from grafting techniques to ensure the trees we sell provide quality fruit. We take time to care and grow these trees right when you order and we pack and ship them to you so unfortunately we are not able to compete

California
1 review
0 helpful votes
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I love my Little Miss Figgy!
June 19, 2022

Easily found exactly the plant I was looking for and it already had 3 little figs on it! The site was easy to use and I was impressed with the customer service. We had a heat wave at the time delivery was scheduled, and they delayed it because it wouldn't have been good for the plant to ship at that time.

Date of experience: June 18, 2022
Indiana
1 review
0 helpful votes
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Great aervice
June 19, 2022

Very prompt, timely, excellent communication and outstanding products

Date of experience: June 18, 2022
District of Columbia
1 review
0 helpful votes
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Just what I wanted
June 18, 2022

Beautiful bird of paradise and bottle palm for my tropical garden. Plants were very healthy.

Date of experience: June 18, 2022
Nebraska
1 review
0 helpful votes
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Save Time. Get exactly what you want.
June 18, 2022

Super handy! We didn't need to settle… we purchased the exact trees we wanted & they were at our house, FedEx, in 3 days.

Date of experience: June 18, 2022
New Mexico
1 review
0 helpful votes
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Bad shipping
June 21, 2022

The website said I would get delivery in a couple of days, but over a week later I was still waiting for the trees that had been sitting in boxes at the FedEx warehouse for 4 days. When they finally came, they were both in pretty rough shape. One looks like it may make it but the other is completely dead, even after also purchasing and using the organic soil and root stimulator that the website recommends. Pretty disappointed.

Date of experience: June 18, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear how long your plants took to arrive! We have reached out privately to help with this!

North Carolina
1 review
0 helpful votes
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Excellent quality plants
June 18, 2022

I have bought lime, orange, Banana Cavendish dwarf variety, lemon from fast growing trees. First they all were delivered very fast and packaging is perfect. Next the plants arrived in healthy condition and I couldn't ask for more. I am one happy customer and will definitely recommend this site to my friends and family. I am planning to buy few more plants next year.

Date of experience: June 18, 2022
Massachusetts
1 review
0 helpful votes
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Needs quality control.
June 21, 2022

Shopping was easy and customer service was friendly. I wouldn't say they are plant experts though.

Date of experience: June 18, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear about this! Thank you for the feedback!

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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