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Received a replacement tree for a not growing tree and was pleasantly satisfied
FastGrowing Plants exceeds my expectations every time.
Seven forsythia plants arrived two years ago and now they are mammoth!
Three hydrangeas arrived a month ago and are growing very nicely.
I thought the lady on the phone was very helpful and knowledgeable.
One of the two plants was shaken during shipment and it struggled after replanting.
The plants were a bit smaller than expected, They stood 10" tall plus the container. I expected them to be between 24"- 36" with container.
When one of the trees I ordered arrived damaged they replaced it promptly. A good experience overall. The new tree is growing well
Everything I ordered arrived in timely fashion and packaged well. Unfortunately one went into shock and I couldn't revive it and customer service was amazing and replaced the one plant. Highly recommend them
I ordered 4 trees, very well packed. Planted them as directed and watered. 2 weeks later 3 of them wilted, leaves turned brown and all are left are branches
I ordered a bloodgood japanese maple. It arrived decently packaged, but the tree itself was in horrible condition. I've been trying to nurse it back to health, but no avail. Its leaves, which arrived about 30% dead from the ends, are worse. It's mind-boggling that a company would send a customer a $139 tree in such bad condition. I will never purchase from this company again.
We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!
Easy to order, good prices, but 3 trees were deformed from poor packaging.
The packaging was very good... best I've ever seen.
I already told you that all plants arrived dead. Please stop bothering me with these requests; I will not buy from you again nor will I recommend your company.
We're so sorry to hear how your plants arrived! We would like the opportunity to make this right and have reached out privately!
First two trees I received were broken in transport. Replacements immediately sent out. One of which was again broken. Another replacement sent. Had them about a month and doing well.
My experience with Fast Growing Trees has exceeded my expectations. The healthy trees are well packaged to protect the plants. Excellent information is provided for proper care to make sure your transplanting successfully. The customer service is excellent and their warranty is honored.
My white Dogwood tree did not survive the blizzard of the century last winter. Fast Growing Trees replaced it even though there was nothing wrong with the original plant. Just Mother Nature getting nasty.
I have ordered eight items over the past year and have always found my experience to be beyond satisfactory. Thank you Fast Growing Tree for helping landscape my new home.
I didn't stop to think about the heat during the delivery process when I ordered my two fig trees until after I received the email telling me my order had shipped. It was super hot and I worried needlessly until they got here. They were in perfect condition even after shipping in the middle of the summer and they shipped quickly.
Wonderfully packaged with absolutely no damage to the tender shoots. Vital, live plants.
Fast delivery and replaced 10 trees (i purchased the 1-year warranty) quickly with no hassle.
I am founder at http://invitations.me
They went above and beyond to provide excellent customer service and to ensure that we are happy with our purchase! Highly recommend.
Elvis was amazing! He helped me with the huge order! When some of the trees came damaged, he replaced them the next few days. Very satisfied! Thank you!
I ordered a Japanese maple. They sent a 1/4" diameter twig with all dead leaves.
We are very sorry to hear how your tree arrived. We ask photos per our policy to see what you have received so we can help you accurately.
Fast growing tree has exceeded our expectations Early Spring & Summer of 2020 we ordered over 80 trees & plants to create natural fence and for our front yard curb appeal during this time we where caring for my ailing father it was really difficult to step out and go shopping for landscape trees and plants so we went with online of course we where skeptic but after reading the reviews we felt comfortable ordering from fgt we love this company the fast shipping, customer service, growth & health of these trees are phenomenal just beautiful! We saved a lot of money by planting everything ourselves our sons enjoyed every minute and learned something new If you follow the easy planting steps you will see as time goes by how beautiful they grow! We would 100% recommend FGT! My Evergreens, shade trees, Redbud flowering tree, crape myrtles,& Japanese Maple are thriving. Thank you Fast Growing Trees!
I was very impressed with customer service. I inquired about trees and shrubs that I was interested in and all my questions were answered. In fact the person that was helping me actually had purchased the shrub! Their employees all seem to be educated or have a background in description and care.
We're sorry to hear that your trees are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!