Trees.com

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California
3 reviews
2 helpful votes
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Thuja Green Giant bulk
August 22, 2022

Arrived early in wonderful condition with instructions

All are planted and thriving!

Date of experience: August 22, 2022
Iowa
1 review
0 helpful votes
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Great customer service
August 22, 2022

Great customer service.
Issue with Fed-x delivery and new tree sent right away. New tree looked great!

Date of experience: August 22, 2022
Alabama
2 reviews
0 helpful votes
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Rip off experts
September 21, 2022

Received and email for bogo on some Muhly Grass paid $100 to get four plants Received 2 when I called to ask where the other 2 where the girl on the other end said apparently the sale ended while my cart was been paid for
Even when I ask to pay the difference for the 4 pack which would have cost me another $50 plus shipping they would not do it
So watch out for the old bait and switch
Even after spending close to $500 on other plants
I guess the can afford to loose great customers
Nothing but thieves will never spend another dime with these folks.
And certainly can not recommend to others

Date of experience: August 22, 2022
Racheal S. — Trees.com Rep
over a year old

We apologize, it looks like we had advised that the pink muhly grass was not part of the bogo deal. We're sorry for any confusion!

Texas
1 review
0 helpful votes
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Horrible
August 29, 2022

My plants arrived almost dead and died. Waste of money

Date of experience: August 22, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry if you did not receive our response! We have reached back out!

Massachusetts
1 review
0 helpful votes
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Outstanding products & service
August 22, 2022

I have only good things to say about FastGrowingTrees. I ordered an avocado tree, then later a banana tree. The avocado tree didn't do well so they replaced it promptly, no problem. It is doing well.

Date of experience: August 21, 2022
Colorado
1 review
0 helpful votes
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Healthy Plants
August 22, 2022

Planted hours after receiving. They both seem to be doing well thus far. I waited until slightly cooler weather on a waning moon toward Autumnal Equinox. We'll see how they do in the Spring... whether I can skip the "sleep" year... and go straight to "creep" or "leap." They are already putting a bit of new growth on their tips from this year. My only quibble is they're labeled as five gallon plants, but the root ball on them was more like a three-gallon size.

Date of experience: August 21, 2022
New York
1 review
0 helpful votes
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Great experience
August 21, 2022

Lemon trees came in great shape, handled the shipment and transplanting without an issue. In fact there is new growth. Amazing products

Date of experience: August 21, 2022
Florida
1 review
0 helpful votes
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Very small lemon tree
August 24, 2022

I was expecting to receive a taller tree instead of the little one you sent.

Date of experience: August 21, 2022
Racheal S. — Trees.com Rep
over a year old

It looks like you ordered a tree that is not sold by height, but by gallon size. We apologize for the inconvenience!

South Carolina
1 review
0 helpful votes
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No guarantee
August 21, 2022

I bought two trees and they were completely wilted on arrival. I planted them and tried to revive it, but it was already dead. I sent two pictures to the customer service department. After my first email, I was told to wait 3 to 4 weeks, which would put me past the guarantee time frame. I didn't send a second picture of black shriveled up trees and no one responded. They put a guarantee on their trees, but they do not honor it.

Date of experience: August 21, 2022
South Carolina
1 review
0 helpful votes
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Dead Trees
August 21, 2022

The trees were delivered stuffed in a box and mostly brown.

Date of experience: August 21, 2022
New Mexico
1 review
0 helpful votes
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Great service and products
August 21, 2022

I have ordered several palm trees from Fast Growing Trees. They were all very well packaged and arrived in excellent condition. They love their new home and have adjusted well.

Date of experience: August 21, 2022
Ohio
2 reviews
0 helpful votes
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My tree is dying
August 24, 2022

I was sent a very poor quality tree, it's lost half its leaves and are still losing them.

Date of experience: August 21, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your tree arrived! It looks like we have reached out privately to see if we can replace it for you. We're happy to make this right!

Michigan
1 review
0 helpful votes
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American red maple tree
August 21, 2022

My tree is not looking very healthy it has some dead leaves on it

Date of experience: August 21, 2022
Washington
1 review
0 helpful votes
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Very easy shopping. They have everything you need!
Pricey and questionable if products survive.

Date of experience: August 21, 2022
Ohio
1 review
0 helpful votes
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Great plants but shipping quality bad
August 21, 2022

I ordered three plants, two of which were large plants/tree. They were smashed into a very small box, upon opening dirt was everywhere and they needed repotting immediately, which I wasn't planning on doing at that moment. Many leaves and branches were broken. The plants recovered and are of good quality. Shipping was fast too

Date of experience: August 21, 2022
Colorado
1 review
0 helpful votes
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Fingers crossed…
August 24, 2022

I ordered the wisteria tree, which we are very excited about. It arrived in the time frame promised. We took it out of the box immediately and watered it deeply. The soil that the tree arrived in was almost hot, and the leaves looked like they were eaten by bugs. But after a cool drink of water it perked up a tad. It was planted the next day and is still alive today, about a month later. I have high hopes for this tree.

Date of experience: August 21, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear how your plant arrived! We've reached out privately to ensure that all is well!

Texas
1 review
0 helpful votes
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Beautiful Willow Tree
August 21, 2022

My trees were received and planted, but sadly the Tulip Poplar appears to be dead. The Willow Tree is thriving and hopefully will grow to be a beautiful tree. We have finally had some rain here in Texas which helps immensely.

Date of experience: August 21, 2022
Texas
1 review
0 helpful votes
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Very pleased
August 21, 2022

This order is for my second apple tree and I am so pleased with the quality and shipping time for both trees.

Date of experience: August 21, 2022
Texas
1 review
0 helpful votes
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Shipping broke trees
August 24, 2022

Ordered three trees. Received wilted and broken. Company sent new trees. Received the same way. Only two of the three trees are survivable and just that. Company said it was too hot to ship. Then why ship them?

Date of experience: August 21, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry that your trees haven't traveled well! We have them covered under our 30 day guarantee!

North Dakota
1 review
0 helpful votes
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Excellent
August 21, 2022

Trees arrives in excellent condition and timely! I was very satisfied.

Date of experience: August 21, 2022

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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