Trees.com

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Trees.com
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Oklahoma
1 review
0 helpful votes
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Avocado tree, cara cara orange tree, meyer lemon tree review
August 29, 2022

My meter lemon trees are thriving, but all the leaves fell off my avocado plant and is dying. Orange tree is fine, no new growth in about a month but it's not dead

Date of experience: August 28, 2022
Pennsylvania
1 review
0 helpful votes
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Fast Service
August 28, 2022

Fast service and package was great to protect the bushes

Date of experience: August 28, 2022
South Carolina
1 review
0 helpful votes
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Fast Growing Tree's Is My Go To Place
August 28, 2022

They're amazing. Between customer service and the quality of the plants. Glad I found them.

Date of experience: August 28, 2022
Georgia
1 review
0 helpful votes
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Nobody has replied
August 31, 2022

The tree died in just a few days and nobody has replied to my emails even though I purchased an addition warranty.

Date of experience: August 28, 2022
Racheal S. — Trees.com Rep
over a year old

We are very sorry that our response didn't come to you! It looks like we are awaiting a photo of the tree so we've reached back out privately

New York
1 review
0 helpful votes
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Croton order
August 31, 2022

The replacement of the order had leaves falling off

Date of experience: August 28, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry that the replacement isn't doing well! We'll reach out to get some photos!

California
1 review
0 helpful votes
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Repeat Customer and Happy
August 28, 2022

I've received many plants/trees and have always been pleased. The 30 day guarantee is the first line of satisfaction but I've also had to call in for guidance and have always been satisfied. Thanks for taking care of me and getting my plants off to a great start!

Date of experience: August 28, 2022
Wisconsin
1 review
0 helpful votes
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Green giant
August 28, 2022

Fast service. Condition of trees good. Overall quality excellent

Date of experience: August 28, 2022
California
1 review
0 helpful votes
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Dead Plant & Slugs
August 31, 2022

I sent a gift to a friend and it arrived with slugs and dead leaves. I called to get a replacement and was told I need pictures and my friend couldn't even keep the plant in the house it was full of slugs. I spent a good amount for a plant that was sent dead.

Date of experience: August 28, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry that this happened! We have reached back out privately to see how we can make this right!

Texas
1 review
0 helpful votes
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Trees & shrubs ordered
August 28, 2022

Ordering online process was smooth and easy and pricing reasonably

Date of experience: August 28, 2022
District of Columbia
1 review
0 helpful votes
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Service was good, plant's wasn't
August 31, 2022

The plant came with yellow leaves, another plant has leaves with a lot of brown spots on them, the soil is not a good soil, not the one that keeps the plant moist for a long time.

Date of experience: August 28, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear that your plants were not what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

New York
1 review
0 helpful votes
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Nice shrubs.
August 28, 2022

I bought 4 forsythia's and 4 liriope's. All came in excellent condition and in a timely manner. They are small now but I'm excited to see them mature. Very happy!

Date of experience: August 28, 2022
California
1 review
0 helpful votes
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Not what I expected
August 31, 2022

The description Of the plant was supposed to be a 1 gallon plant. When it arrives it was in a 8oz cup. There was no instructions on how to care for the particular plant. After planning the plant in a 1 gallon pot I placed the plant in an area where it would get plenty of sun. If you days later leave started is falling off the small plant. As of today I don't think the plant will make it.

Date of experience: August 28, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about the concerns with your plant! We are reaching out to get some photos so we can assist you further!

North Carolina
1 review
0 helpful votes
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Very healthy tree
August 28, 2022

I ordered an Italian plum tree and it arrived at my home in record time. The tree was in very healthy, beautiful condition and is doing great since it's been planted in the ground.

Date of experience: August 27, 2022
New Jersey
1 review
0 helpful votes
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Surprising after an earlier positive experience
August 31, 2022

First order a couple months ago was good, though probably not for the other customer's plants that somehow got affixed to my order. This last last bougainvillea order was not as good, with every branch broken near the top and dozens of leaves in the box. I thought you guaranteed 2-day delivery, but this order took over a week and plant condition showed it.

Date of experience: August 27, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your plant arrived! We have sent a private message to get some photos so we can take a look and help out!

Virginia
1 review
0 helpful votes
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Fixed
August 27, 2022

First shipment arrived smashed and broken. Second attempt was better but I really don't think they should pack more than 2 plants in a box. Or get a better box.

Date of experience: August 27, 2022
California
1 review
0 helpful votes
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The tree arrived healthy in spite of high heat.
August 27, 2022

My experience was positive and the service was excellent.

Date of experience: August 27, 2022
Ohio
1 review
0 helpful votes
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One lived and one died
August 31, 2022

I bought two Beacon White Oak trees for which I paid $399.00. One was perfectly healthy on arrival and is doing great. The other one was wilted right out of the same box. It continued to wilt and the leaves curled. I send an email to FastGrowingTrees with pictures of each tree and an explanation. The person who replied said that the wilting tree was "protecting" itself and that if it did not perk up by the 30 day warranty time, I should contact them. The tree has continued to die and never perk up. The other one is doing beautifully. I have marked my calendar for 29 days after they arrived so that I am sure not to miss the warranty period because 30 days would put it on a weekend and I want to be sure they get my news about the dead tree and send me a new one as specified in the agreement.

Date of experience: August 27, 2022
Racheal S. — Trees.com Rep
over a year old

We’re so sorry to hear how your plants arrive! It’s very common for plants that are shipped to arrive like this but they typically begin pushing out new growth in just a few weeks. Keep us posted and we’ll make it right if they do not bounce back!

Minnesota
1 review
0 helpful votes
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Bait and switch
August 31, 2022

Ad was misleading, false. My order should have been reviewed and I should have been contacted to change or cancel it. Instead it was one half filled and all my money was taken. When I complained, all I got was a 50% refund.

Trees sent were pathetic.

Date of experience: August 27, 2022
Racheal S. — Trees.com Rep
over a year old

We apologize. The sale was on select plants only.

Arizona
1 review
0 helpful votes
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Excellent product and customer service
August 27, 2022

First time purchase. One of my pineberry plants from my order was missing, I contacted customer service and filled out the online form/sent photo. They immediately responded back and sent the missing item that day--no questions asked! All other items in my order arrived safely, in beautiful condition and appropriate packaging. Items were a little pricier than what I would typically spend on plants, so was nervous to try a new company, but after seeing the size/quality, I will definitely be making further purchases!

Date of experience: August 27, 2022
Alabama
1 review
0 helpful votes
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Great gifting experience.
August 27, 2022

Excellent selection and the purchase, a gift, was delivered in great condition. My cousins love it!

Date of experience: August 27, 2022

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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