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Plant arrived with three stems and appeared healthy. It was planted in a large pot with one bag of General purpose potting soil. Kept well watered and initially fed with fish fertilizer pot is inside the sunny and warm front porch. After a couple of weeks two of the stems darkened and have died off. The remaining stem produced three new sets of leaves which were doing well until they began to wilt.
The tree came quickly and was well packaged
It Looked healthy
Time will tell if thrives or not
We are in western Connecticut
My trees arrived in great shape with helpful instructions.
Tree was severely damaged from being jammed in a box that was too small. They said another would be sent out. This one was less damaged but still sent a tree that was double the size it should have been. While getting a larger plant might sound great, it doesn't fit it the space I wanted it too, or the pot. It was clearly more difficult to ship this larger size since both boxes could not properly accommodate the size tree they kept shipping.
Fast delivery Beautiful, healthy trees Great customer service
Website easy to navigate. Prices are very good and they have trees/shrubs that are not found locally. My tree arrived on time and in great shape. I have ordered trees from other suppliers and in comparison FastGrowing trees are in much better shape upon arrival. I was also pleased that my tree was a bit larger than what I requested.
Plants arrived looking great. Planted them and they are still looking great and growing so nice!
My tree came in very good shape so far I have had leaves fall off but I am assuming it's due to the trauma of traveling over all it looks beautiful and I can't wait for it to start to fill back in
The Trees arrived and a damaged packaging which caused the container that holds a plant to be broken luckily not much dirt was thrown around inside the packaging and it was dry I think the item got damaged from the carrier I'm not sure what it is but maybe fast growing trees can take it up with a carrier
We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!
I have been doing business with Fast Growing trees for a couple of years now and have always been thrilled with the products and delivery. This past order we only received one of the eleven items we ordered. The missing box showed as delivered on tracking, but it wasn't delivered to us. When I called in to check on the situation the customer service rep was FABULOUS. She reprocessed our order and had it on its way to us.
I already knew that we could count in excellent quality products from this company and now I know that they also take excellent care of their customers. If you're looking for a reputable company to order trees from I would highly recommend Fast Growing Trees.
Most of trees I received their roots are exposed, I don't know how long will my trees be live.
We're sorry to hear about the concerns with your trees when they arrived! We are reaching out to get some photos so we can assist you further!
First delivery was great and instructions for planting the plants that I purchased were included as they promised. Second delivery was not so great. Products missing(did reship), packages damaged and plants did not look healthy.
We’re so sorry to hear how your plants arrive! It’s very common for plants that are shipped to arrive like this but they typically begin pushing out new growth in just a few weeks. Keep us posted and we’ll make it right if they do not bounce back!
Fast shipping and the trees were in great shape. I planted them within a half hour of the truck dropping them off and they seem very happy.
I especially appreciate being able to call and get advice from a professional!
Quick, easy and exactly what I wanted! Trees are well presented and described on website.
Would order again but missing space for it now. Healthy plants arrived in a short time I ordered it.
Well shipped but await grading of property before planting
The first shipment was too long in transit and they both were dead, but the second shipment was just fine. Hope they live a long time.
Ordering was the breeze, signing up for the warranty was no problem. Everything came boxed fantastically safe, unbroken uncrushed, a work of art. Of all the stuff that I've ordered from you guys, a few things never made it. That's what the warranty was for and now they're replacements are growing. I've even given gifts to people through your shop because you're reliable and the things seem to be very healthy.
Bought two trees on a buy one get one sale. The trees purchased were two gallon. The actual trees received were smaller than the 1 gallon tree I purchased from them earlier in the year. I feel scammed and probably only buy local from here on out. Definitely will not make any future purchases with fastgrowingtrees.
We're so sorry to hear that your trees were not what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!
We're sorry to hear that your plant isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!