Trees.com

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Trees.com
trees.com

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Michigan
1 review
0 helpful votes
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Would not go anywhere else for plants and fruit trees
August 30, 2022

Easy and everything i bought was well worth. I do recommend hitting the free shipping cut off cause $40 shipping is a whole plant

Date of experience: August 29, 2022
California
3 reviews
0 helpful votes
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Our first tree was filled with the aphids and died. We asked for a replacement. The new one arrived with maybe 5 leaves and about 20 leaves were at the bottom all holey and aphids all over again. We are hoping this one makes it but wow I cannot say I will be a repeat customer for trees. Their customer service is really good tho. So there is is. I guess next year will tell if I buy anything else from them. Fingers crossed this tree makes it..

Trees.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear about your experience! We have reached out privately to help!

North Carolina
1 review
0 helpful votes
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Palm came in perfect and we planted right away.
August 30, 2022

Great information and details Great packing and instructions. Thank you

Date of experience: August 29, 2022
Illinois
1 review
0 helpful votes
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Hicks Yews
August 29, 2022

They arrived in good time, and looking good. Ask me again next year.

Date of experience: August 29, 2022
Florida
1 review
0 helpful votes
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Laurel Bay Leaf Trees
August 29, 2022

I ordered 2 Laurel Bay Leaf Trees because "fresh" bay leaves have so much more flavor than the dried bay leaves you get at the grocery store. I use fresh bay leaves in italian dishes, soups, for flavor when roasting meats, and to flavor sauces. The trees were packed in such a way that all the dirt remained in the pots and the trees themselves were in such great condition.

Date of experience: August 29, 2022
California
1 review
0 helpful votes
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Nearly dead tree on delivery
August 31, 2022

Tree came in a box, not in good shape. Waste of money

Date of experience: August 29, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!

California
1 review
0 helpful votes
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Dead looking tree
August 31, 2022

I bought a 6-7 foot tree for my sister. The tree was very important as it is a memory tree for her son who passed away a year ago at the age of seven. The tree arrived in bad shape. My sister told me it looked like it was in sever shock and all but two leaves were still alive. The tree has been planted for almost a month now and still looks mostly dead. The tree is receiving care daily in hopes it will survive

Date of experience: August 29, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear that your tree isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Oklahoma
1 review
0 helpful votes
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Lemon Meyer Bush
August 29, 2022

It was delivered with some damage to the box but the plant was fine. Can't wait for it to start growing lemonds!

Date of experience: August 29, 2022
North Carolina
1 review
0 helpful votes
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The root plants were not long enough and they did not survive after planting

Date of experience: August 29, 2022
California
1 review
0 helpful votes
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Dead trees
August 31, 2022

Ordered two crape myrtles b/c they were advertised as being grown in and shipped from California. Nope. Both were dead when they arrived 8 days later from South Carolina. Customer service finally credited the cost after many attempts. Lost two weeks in the meantime.

Date of experience: August 29, 2022
Racheal S. — Trees.com Rep
over a year old

We are very sorry to hear that your plants took so long in transit! We're glad we were able to make this right for you and let us know if we can help with anything else!

California
2 reviews
0 helpful votes
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Pitiful Pothos plant
August 31, 2022

I ordered a large ficus and a golden pothos. I knew they would be travel weary because the weather has been very hot. I have hopes the ficus will come out of its shocked state dropping all of its leaves. I was so disappointed in the size and the health of the pothos plant. At best it is a 10.00 mass retailer plant... not a 30.00 healthy lush plant. I will not purchase from them again.

Date of experience: August 29, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your plant arrived! We have sent a private message to get some photos so we can take a look and help out!

Florida
1 review
0 helpful votes
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Dissatisfied
August 31, 2022

Trees looked terrible upon arrival, replacements were even worse. Customer srvc was very nice and professional.

Date of experience: August 29, 2022
Racheal S. — Trees.com Rep
over a year old

We are very sorry for how your plants kept arriving! We have reached out privately to help!

Minnesota
2 reviews
0 helpful votes
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Trees via the mail!
August 29, 2022

I have made two separate purchases so far. I was surprised both times how quickly I received them and how well they were packed. Within a few days of opening and re-potting the plants looked great! This was at least 6 weeks ago with the first and they are flourishing!

Date of experience: August 29, 2022
North Carolina
1 review
0 helpful votes
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Negative Delivery Experience
August 31, 2022

Expected delivery in a few days after ordering. Half the order arrived as advertised; called customer service to find out what happened; customer service was guessing on shipment of second half. Had to call customer service again to finally re-ship the other half. Better customer service experience the second time & was given a rebate & a discount on a future order, but no reason to order again from FGT. Products were on par with local nurseries.

Date of experience: August 29, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear about your experience! Thank you for the review and we'll be taking a further look into this

Virginia
1 review
0 helpful votes
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Received wrong trees
August 31, 2022

Three of my Cyprus trees died. You guys sent me new ones but sent the wrong trees.

Date of experience: August 29, 2022
Racheal S. — Trees.com Rep
over a year old

We are very sorry to hear that you received the incorrect trees! We have reached out privately to help!

Georgia
1 review
0 helpful votes
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Great Company
August 29, 2022

Everything I have purchased from this company has done great. I had peaches the first year, and I cannot be more satisfied. I will definitely continue purchasing until my yard is full.

Date of experience: August 29, 2022
North Carolina
1 review
0 helpful votes
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Premium Price --- Premium Products
August 29, 2022

I received trees versus twigs, worth the extra money

Date of experience: August 29, 2022
Alabama
1 review
0 helpful votes
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Plants not as described
August 31, 2022

I purchased the biggest, most expensive options for the shrubs I chose so you can say I was quite disappointed when I received them. They were nothing like the pictures and most looked half dead. I have reached out to customer support, and they were less than friendly or accommodating to try and resolve my complaints.

Date of experience: August 29, 2022
Racheal S. — Trees.com Rep
over a year old

We're very sorry that your plants were not what you had expected. Keep in mind that we are a nursery and you're seeing photos of mature plants on the site. Thank you for allowing us the opportunity to discount your order to help put the plants more in-line with your expectations!

New York
1 review
0 helpful votes
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Good stuff
August 29, 2022

Came in a great package and is everything that I ordered

Date of experience: August 29, 2022
Missouri
1 review
0 helpful votes
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Lemon Trees
August 29, 2022

I ordered 2 lemon trees for my wife's birthday. I overheard her tell our daughter that she wanted some. I did some research and landed on your website. I bought them and just a few days later, they were at my front door. They looked very healthy. We potted them and are looking forward to them starting to bear fruit.

Date of experience: August 28, 2022

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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