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Ordered a tree. It was delivered perfectly packaged about 3 days later. It was healthy and happy! It is now planted and has not even suffered any shock! Their product was excellent, communications and delivery perfect! I have kept their info in my contacts for ANY future plant purchases I need.
I purchased a large tree which arrived with 2 leaves and extremely dry. I don't know whether the packaging was insufficient during its delivery, but it appears weathered and worn. Some tips on how to nurse it back to health would be appreciated.
There was no information about delivey taking longer if you were ordering from California.
It took much longer, 2 emails to office and finally a reason it was taking so long.
Also I was expecting a little bit more mature tree, this pistache was tall enough but had such a small diameter trunk and was only one strait one no side branches at all.
It was delivered in a very small container, so that meant the roots were not well developed. I did reschedule my lawn man 2 times but we finally did receive it and its in the ground now. Hope all looks well in the spring.
My tree was healthy and hasn't shed any of it's leaves
Smooth and easy…Great quality…package with care…arrived in a sooner then expected…will be ordering again in the future
We ordered trees and the shipping was fast. Trees in perfect health and customer service was great.
Came quicker than expected, good communication from the company and a healthy plant arrived.
I have been using them for years. The most recent order was delayed due to Fedex. They resent my order immediately and upgraded for free. You cannot ask for more. Thank you FastGrowingTrees.
I was disappointed the cherry tree didn't have too many branches not too many leaves on them, for what I have paid.
More concerning is that I don't know if the tree will survive through the winter. Let's see.
We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!
A love this company It was my first expires order on line tree far away from the farms but areaway lake the promise A was so happy The have lovely customer service easy too rich and get answers Its was so easy and pleased make this order Love KT
Couple of time the order was not nice packed. This time it was perfect! Thank you!
Have wonderful Holidays!
I ordered a tree before with warranty and i was very happy with what I received. This time i skipped the warranty and the dwarf tree came with leaves that were full of fungus. It looks to me that a sick tree was shipped to me.
We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!
So I paid triple for my tree. It was just ok, but when I attempted to return I was informed about 25% restocking fee and additional shipping etc. Not worth it
We're so sorry that you are not happy with your tree! Due to us selling live products, we try to avoid customers returning plants since the extended transit will likely kill or severely weaken the plant. Can you please attach some photos so we can take a look at what you received?
Received accurate and quality order. Customer service was helpful and packaging was excellent.
Easy buy and plants received in perfect shape and fresh. Thanks
We ordered a tree and it showed up on time, packaged great, and healthy. Look forward to purchasing more items in the future based on this experience.
The tree is very beautiful. It came well protected.
Raspberry plant came scattered and is weak, lot of work trying to make it recover. Other plants are fine.
I (reluctantly) bought a tree from this online retailer. I have NEVER done this before. I have purchased MANY trees from the local big box stores, and even from local nurseries. My luck with them hasn't been great. About 1/3 of what I've bought locally didn't survive, and the local stores have ZERO knowledge of what grows well and where to plant it. I inquired with fast growing trees about an ongoing problem getting a tree to grow in my wet clay soil in my zone. They recommended a tree that should thrive in my problem area. Just in case, I bought the warranty. This tree arrived in EXCELLENT condition, packaged very nicely and the leaves were all still green, and the root ball was moist. I have high hopes for this tree, and will consider this retailer again in the future!
I ordered 3 citrus fruit trees. Two arrived in good shape but one was bone dry, wilted, and almost dead. I was able to revive it but 100% of the leaves are brown and spotted. Customer service was very responsive and assured me that the tree was not diseased (I was concerned about infecting my greenhouse environment) and that the tree would recover in a couple weeks. Two weeks have passed, and the tree is still extremely weak, many leaves have dropped, and the remaining trees are spotted with brown. Clearly the tree was not shipped in an effective way. This is not the quality tree I would expect from this company.
Good Afternoon Miriam,
Thank you for reaching out in regards to your Fiddle-Leaf Fig Tree! I am so very sorry to hear that it is causing you some concern. So that I may be able to get a better understanding of what is going on and possibly take action, can you please share with me some photos of the Fiddle-Leaf itself? From there, I can take a good look over it and then see the best way to help. I will eagerly be awaiting your response back and hope to hear from you soon.
I hope you have a wonderful weekend!