On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
FastGrowingTrees.com is an awesome site. I had issues with my Thuja trees I ordered but the company has replaced everything I needed. They just asked for pictures of the plants to be able to see the issue and see if they could help solve the problem. I will always order my trees from this site!
The willow oak tree I purchased was pruned too aggressively including the main lead. When I brought this to the attention of fast growing trees, they responded with a canned response that this was normal. This is not normal for a willow oak tree, maybe an apple tree, but not a willow oak.
We purchased 2 Japanese Red Maple, 2 Crepe Myrtle, and 10 Thuja. The packaging was really awesome and the plants looked very healthy upon arrival. Great planting instructions included. There was a bit of tussle due to the shipper, but because of the care taken to package the trees, they are doing terrific. It is fall so the shade type trees are pretty dormant but still look healthy. The Thuja trees have actually grown several inches. (We were impressed with the root ball on EVERY tree!)
I found this site had exactly the kind of information I was looking for. Nice, easy, pleasant experience.
The web site is easy to navigate with key search terms and I ordered an Autumn Blaze Maple for my project. It arrived shortly thereafter, in amazingly robust packaging, with clear instructions on how to plant.
I moved to a new home with some acreage and I've ordered over 20 trees. One was broken by the delivery guy and they replaced it immediately with a larger tree than I ordered.
Laura:
She was very helpful in guiding me to what I could do with Flowering trees. I had 2 crape mytle trees that came in dead and to pot was very dry and roots broke. She ordered me 2 more right away and I got them with green leaves and the soil was damp. I new then I had a chance of then being alive next spring. Jan. There will be a better selection and I will be putting in another order. I have 6 Craps picked out.
Thank you very much.
Robert Z.
Fed Ex has some delivery issues and damaged my Ruby Red Rubber Tree (Ficus) and the Great team helped resolve the issue immediately! The replacement plant is beautiful and has settled into my place. It has been a awesome addition to my home.
I like I said it's too early to tell if the are to grow into healthy trees. They look great at this stage.
I'm treating it with fungicide. I think I need a replacement tree.
Ordered a 3 Gallon Lantana… package arrive in a 5' box that must be used for shipping trees. When I opened the box the lantana was on one end of the box all crushed. Of course a refund was issued, but can't understand why someone would ship that size plant in that size box.
I was very happy with the quality of the Myers lemon tree. Note that the thin metal rod that comes with the taller plants is not thick enough to withstand winds outdoors and needs to be additionally supported if you have any windy days at all. Customer service was helpful with this, but I would order a tree under 5'
All plants,and i do mean all the plants i have planted are doing well!
I ordered 10 Norway spruce. Trees were better than expected!… shipped quickly in good condition
The trees and bushes were in great shape. Very good value for the price.
I have ordered many items & a few are not doing well. The last shipment was awful. The container was broken & 1 was all dried out.
Live chat was very helpful. The process was easy to work through.
The tree delivery was on time!
It looks sort of sad, but it is December. I'm anxious to see it in the spring.
My redbud seedling arrived in excellent condition and was well packaged in the box. The height was exactly what I ordered and it was shipped within to business days.
Ordering was a breeze and shipping came just as promised. Everything was intact (except for trying to run over the boxes because they were laying down outside my garage and I couldn't see them). Got my plants in the ground and they look wonderful!
Healthy trees delivered promptly and with excellent packaging.
We are so very sorry to hear of the issues you had but are happy we were able to help. If you end up needing anything further, please reach back out!