Trees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Trees.com
Trees.com
trees.com

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Write a review
Reviews that mention popular topics
Georgia
3 reviews
0 helpful votes
Follow Sam K.
Unfollow Sam K.
Share Review
Report Review
Trees smaller than advertised
February 9, 2023

One and done. Will not buy here again. Trees were smaller than advertised and had broken branches due to poor packing.

Date of experience: January 10, 2023
Washington
1 review
0 helpful votes
Follow Miguel J.
Unfollow Miguel J.
Share Review
Report Review
Dappled willow
January 9, 2023

It arrived to my front door in great shape will definitely buy from here again

Date of experience: January 9, 2023
Florida
1 review
0 helpful votes
Follow bob B.
Unfollow bob B.
Share Review
Report Review
Shipped much later than I was told
February 8, 2023

I ordered my plants in time for them to arrive at my house for Christmas because they were a gift and yet they didn't even get sent out till December 29th. But your site said it would ship on December 16. And when I tried to contact you to ask about the hold up I kept having to enter my info multiple times and no one could tell me anything. It was like the folks chatting with me online are just third-party handlers of the chats and so they had no idea what could be going on and if there is anything that could be done about it. I won't use you guys again because of it. I would much rather pay more but get better service than I got with you guys.

Date of experience: January 9, 2023
Missouri
1 review
0 helpful votes
Follow Angela S.
Unfollow Angela S.
Share Review
Report Review
May be fast-growing, but not fast-arriving!
February 8, 2023

The key lime tree was ordered as a Christmas gift and 4 weeks later, there is no tree. The invoice states that Dec 15th was the expected ship date. I had to go to the website and search myself as there was NO update on order status from fast growing trees sent to my inbox. (There have been emails with coupons and asking for ratings, though.)

Trees.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 9, 2023
Arizona
2 reviews
0 helpful votes
Follow Jackie O.
Unfollow Jackie O.
Share Review
Report Review
Avocado Tree
January 9, 2023

I love the little tree, was just a bit concerned it was shipped during a hard frost and some of the leaves were frost bit. So far is still alive and hopefully will recover.

Date of experience: January 9, 2023
Georgia
1 review
0 helpful votes
Follow John A.
Unfollow John A.
Share Review
Report Review
Still waiting
February 7, 2023

Ordered in mid December on the mistaken belief that trees would ship in 2-3 days. Month later, no trees.

Trees.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 8, 2023
Tennessee
1 review
0 helpful votes
Follow Troy U.
Unfollow Troy U.
Share Review
Report Review
Happy homestead
January 8, 2023

Unbelievable experience! You never know what you'll get when ordering on the internet, now I know and I will be returning to fast growing trees!

Date of experience: January 8, 2023
Tennessee
1 review
0 helpful votes
Follow Bill N.
Unfollow Bill N.
Share Review
Report Review
Plants are awfully small.
January 8, 2023

One of the four plants had only two little branches. Time will tell how they do.

Date of experience: January 8, 2023
California
1 review
0 helpful votes
Follow Samantha H.
Unfollow Samantha H.
Share Review
Report Review
Not Good So Far…
February 7, 2023

When I placed my order it stated that it would ship within two business days. Ten days later I email for an update and am told it will ship within the next few days; it was delayed due to the cold weather. Understandable. However I wasn't told that they hold plants if the weather is too cold to ship. And my plant has still not shipped over ten days later with no communication or update. I would not recommend this shop nor will I return for future orders.

Date of experience: January 7, 2023
California
1 review
0 helpful votes
Follow Aly C.
Unfollow Aly C.
Share Review
Report Review
Great experience for unique Christmas gifts
January 7, 2023

I purchased two trees, an avocado and banana tree. Was an easy process to learn if these trees would grow in my area and an easy ordering process.

Date of experience: January 7, 2023
Florida
1 review
0 helpful votes
Follow Doug K.
Unfollow Doug K.
Share Review
Report Review
Leyland Cypress Trees
January 7, 2023

The gentleman on the phone was very knowledgeable and offered a lot of great advice. He made the whole ordering process quite easy. My husband loved his 8 Leyland Cypress trees for Christmas

Date of experience: January 6, 2023
Missouri
1 review
0 helpful votes
Follow Constance H.
Unfollow Constance H.
Share Review
Report Review
I never Received My Trees
February 5, 2023

Where are my trees? Are you waiting for spring? If so, why are you asking for my opinion now?

Date of experience: January 6, 2023
North Carolina
1 review
0 helpful votes
Follow Pathe J.
Unfollow Pathe J.
Share Review
Report Review
Very happy with the product and delivery date.
January 6, 2023

Good products. Reasonable price. Ship as promised date.

Date of experience: January 6, 2023
Florida
1 review
0 helpful votes
Follow Frank U.
Unfollow Frank U.
Share Review
Report Review
Not satisfied at all
February 5, 2023

Trees came crushed boxes except for the Gardenia and the Jasmine they are fine but all the crape Mertles are dead and still look dead and the fact they were some what crushed
Since I needed them for Xmas present I had to go locally to get the crape Mertles
So I lost my money for the Crape Mertles you got me. I'm out some $450.00 with no chance of getting a refund and yes I sent emails the next day after received them but no response basically you stiffed me for the 4 Crape Mertles

Date of experience: January 6, 2023
Texas
1 review
0 helpful votes
Follow Francis S.
Unfollow Francis S.
Share Review
Report Review
Where's my stuff
February 5, 2023

I ordered a tree as a gift on 12/15/22. Expected ship date was 12/21/22. It never shipped so I chatted with your rep who said it didn't ship due to the holidays? Anyway, post holidays it still hadn't shipped so another chat with you rep who said it would ship soon. Your website says it shipped 1/4/23 and should be delivered today 1/6/23. Tracking info says it's still in CA (on it's way to FL) and only a shipping label has been created which is just a ploy to appease us whose shipments you mess up. I would like the tree to truly be shipped or I want my money back never to deal with you all again. Thanks.

Date of experience: January 6, 2023
Texas
2 reviews
0 helpful votes
Follow Keith A.
Unfollow Keith A.
Share Review
Report Review
Replacement
January 6, 2023

I ordered two avocado trees. One did fine but transferring the other to the ground did not do as well. Eventually it lost all of its leaves. I contacted FGT and sent them a photo. After talking to them, they decided to send me a replacement. It arrived just before a cold front (30-32 degrees) arrived. I put it in the garage. Now it is looking good outside in the container just in case another cold front come through. Here in south Texas we normally have winters in the 70s or even 80s.

Date of experience: January 6, 2023
Maryland
1 review
0 helpful votes
Follow Jon C.
Unfollow Jon C.
Share Review
Report Review
Just what I ordered
January 6, 2023

Easy process, prompt delivery, plants were healthy and happy. So am I. Would order again.

Date of experience: January 6, 2023
North Carolina
1 review
0 helpful votes
Follow Sherman J.
Unfollow Sherman J.
Share Review
Report Review
Very dissapointed
February 5, 2023

I purchased a holly bush on 12/16/22, received word saying it would ship 1-2 days later and as of 1/6/23 still have not received my shrub. Not satisfied at all

Date of experience: January 6, 2023
Illinois
1 review
0 helpful votes
Follow Michael G.
Unfollow Michael G.
Share Review
Report Review
Been almost a month still no tree
February 5, 2023

Listing doesn't say anything about delayed shipping. Showed in stock, almost a month still no tree.

Date of experience: January 6, 2023
Nebraska
1 review
0 helpful votes
Follow Tomas B.
Unfollow Tomas B.
Share Review
Report Review

How will I rate my experience if I didn't even received the product yet?, someone from your company said by email that it will be delivered until May 2023 due to winter time, a disclaimer that wasn't even put in your website so people can learn about that before ordering the product

Date of experience: January 5, 2023

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
See all photos