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One and done. Will not buy here again. Trees were smaller than advertised and had broken branches due to poor packing.
It arrived to my front door in great shape will definitely buy from here again
I ordered my plants in time for them to arrive at my house for Christmas because they were a gift and yet they didn't even get sent out till December 29th. But your site said it would ship on December 16. And when I tried to contact you to ask about the hold up I kept having to enter my info multiple times and no one could tell me anything. It was like the folks chatting with me online are just third-party handlers of the chats and so they had no idea what could be going on and if there is anything that could be done about it. I won't use you guys again because of it. I would much rather pay more but get better service than I got with you guys.
The key lime tree was ordered as a Christmas gift and 4 weeks later, there is no tree. The invoice states that Dec 15th was the expected ship date. I had to go to the website and search myself as there was NO update on order status from fast growing trees sent to my inbox. (There have been emails with coupons and asking for ratings, though.)
I love the little tree, was just a bit concerned it was shipped during a hard frost and some of the leaves were frost bit. So far is still alive and hopefully will recover.
Ordered in mid December on the mistaken belief that trees would ship in 2-3 days. Month later, no trees.
Unbelievable experience! You never know what you'll get when ordering on the internet, now I know and I will be returning to fast growing trees!
One of the four plants had only two little branches. Time will tell how they do.
When I placed my order it stated that it would ship within two business days. Ten days later I email for an update and am told it will ship within the next few days; it was delayed due to the cold weather. Understandable. However I wasn't told that they hold plants if the weather is too cold to ship. And my plant has still not shipped over ten days later with no communication or update. I would not recommend this shop nor will I return for future orders.
I purchased two trees, an avocado and banana tree. Was an easy process to learn if these trees would grow in my area and an easy ordering process.
The gentleman on the phone was very knowledgeable and offered a lot of great advice. He made the whole ordering process quite easy. My husband loved his 8 Leyland Cypress trees for Christmas
Where are my trees? Are you waiting for spring? If so, why are you asking for my opinion now?
Good products. Reasonable price. Ship as promised date.
Trees came crushed boxes except for the Gardenia and the Jasmine they are fine but all the crape Mertles are dead and still look dead and the fact they were some what crushed
Since I needed them for Xmas present I had to go locally to get the crape Mertles
So I lost my money for the Crape Mertles you got me. I'm out some $450.00 with no chance of getting a refund and yes I sent emails the next day after received them but no response basically you stiffed me for the 4 Crape Mertles
I ordered a tree as a gift on 12/15/22. Expected ship date was 12/21/22. It never shipped so I chatted with your rep who said it didn't ship due to the holidays? Anyway, post holidays it still hadn't shipped so another chat with you rep who said it would ship soon. Your website says it shipped 1/4/23 and should be delivered today 1/6/23. Tracking info says it's still in CA (on it's way to FL) and only a shipping label has been created which is just a ploy to appease us whose shipments you mess up. I would like the tree to truly be shipped or I want my money back never to deal with you all again. Thanks.
I ordered two avocado trees. One did fine but transferring the other to the ground did not do as well. Eventually it lost all of its leaves. I contacted FGT and sent them a photo. After talking to them, they decided to send me a replacement. It arrived just before a cold front (30-32 degrees) arrived. I put it in the garage. Now it is looking good outside in the container just in case another cold front come through. Here in south Texas we normally have winters in the 70s or even 80s.
Easy process, prompt delivery, plants were healthy and happy. So am I. Would order again.
I purchased a holly bush on 12/16/22, received word saying it would ship 1-2 days later and as of 1/6/23 still have not received my shrub. Not satisfied at all
Listing doesn't say anything about delayed shipping. Showed in stock, almost a month still no tree.
How will I rate my experience if I didn't even received the product yet?, someone from your company said by email that it will be delivered until May 2023 due to winter time, a disclaimer that wasn't even put in your website so people can learn about that before ordering the product