Trees.com

I purchased 2 peach trees and one of them arrived with a crooked main branch. It appeared to be dying so I sent a photo. They promptly replaced it. So far, so good.

When I ordered my plants, I was offered an additional 10% off the total cost of the items in the cart. The discounted price showed on the cart price, but when I paid on the credit card, the discount was removed. I had to call the company to request that the 10% difference be credited to my credit card, which it was.
I had ordered and paid for 6 x one gallon size plants, I received 1/2 gallon size plants. I was asked to send pictures of the pots and was given a refund. Finally, the 3-4 foot tree plant I ordered looked more like a twig than a young tree, it has been planted and I hope very much it will grow to look like the picture in time...

A banana tree I ordered did bot do well in shipping. I sent an email and picture to customer service. Not only was I sent a new tree, but it was much larger than the one originally ordered!

I really like working with the customer service people at Fast Growing Trees. My downgrade is due to the timing of tree/bush replacement when I paid for the warranty. The bushes died out three months ago and it took that long to finally get them replaced.

32 of my 40 trees died within a few weeks. I was very sad. We are in the correct growing zone for the Thuja Green Giants but it is either a terrible time of year to plant (beginning of June) or our soil quality is terrible. I did use many bags of store bought soil to help and watered 1-2 times a day with the heat here in southern NM. I don't know what went wrong. Just received the final 8 from my order and have them in the ground. They are getting crispy already. I'm so sad because these are beautiful trees and we spent a bit of money.

My first experience with FGT was very good! I had been wanting a new tree for my extremely sunny (zero shade) backyard. I ordered a Prairie Fire Crabapple, which arrived within a few days. I paid a little more for a larger one, and so far, so good. I was really nervous because I foolishly ordered the tree in late June before I knew it was not recommended to plant a new tree during the high heat of summer. It's been about three weeks and I think it's doing well! I am super hopeful it thrives and will definitely be ordering again from this company.

Bought about 6 trees in the past months. High quality plants, carefully packed for delivery and excellent customer services. The FGT website has excellent information for caring for each tree. They are growing well and the guava tree is already growing fruits. We love our trees!

I was impressed by the great condition my rose bushes were in. They were in a pot with dirt and had roses on the bush.

The Mulhy grass (10 packs) arrived dead and dried. I reported the matter but I have not yet received

My plants are dead, got 50% off. Thanks for charging me $80 for dead plants I guess?

Always try to replace old dead trees & scrubs when possible.

Came wrapped very well. Now thriving! Highly recommend. Will order again.

I ordered three three-in-one raspberry plants showing in stock in early spring. I waited waited waited… finally in the heat of June I received one. It was dead in the box. Bunch of leaves had fallen off. No life. What of the other two? Showed shipped, Called fedex. Contacted fast growing trees. They told me they shipped them all. Finally found two were damaged so fedex sent them back. So then two weeks hotter I got the replacements. These were very unhappy looking plants. They were i. 3 gallon pots but really the rootball went down about four inches and the pot was just over half filled with dirt below it. Needless to say one of those is dead. The other is barely hanging on. Super disappointed. The peach tree and honey berry bushes that shipped early spring were fine. But if your in stock item is suddenly out of stock, I would cancel. They just ship so the timing may be bad for the plants.

Recently bought a couple of trees from you guys. Had a problem with one of the trees and reached out to your team. I had a new tree on my door step one week later.

Thank you

The plants arrived with poor appearance. Delivered lying on their side, there was more dirt outside the containers than in. The blueberry bush has long stems, but few leaves. The hydrangea bush is misshapen and the leaves are torn and have a lot of holes in them. There are also several dead portions on the leaves as well as brown spots. I read all of your tips for planting and have transplanted them both into larger pots with good soil, but so far not seeing much improvement.

All 6 of my plants were delivered in one box piled up on top of each other. They were so dry the dirt was everywhere. Obviously they didn't survive.

Tree was damaged at shipping. Could tell in 3 days it wasn't looking good and notified them. They asked me to give it a little more time and after a few weeks it was completely dead. Reached back out and they sent a new tree which arrived a week later. The new tree was very healthy and has been doing well. No complaints

Ordered White Azalea plant and arrived bone dry and minimal growth...Upon notifying customer service a replacement Plant was shipped...It arrived in worse shape than previous? Notified Customer service again and they processed a refund... Appreciated...but not impressed with shipping results?