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I bought additional barrel palms for my pool, the shopping experience is great, easy to purchase, great communication on the delivery. The plants arrived timely, a little concerned about the softness of the barrel base but they plants appear to be doing well
I ordered a dwarf lemon tree. It was $79 before taxes and fees. They sent a stem that was half the size in diameter of a pencil eraser and barely a foot tall. Real disappointing because this was purchased with a gift card from fast growing trees because every tree I've gotten from you has died. I won't hold my breath that this stem with a leaf on it will grow into anything.
I ordered two tress as a buy one get one sale. Upon delivery, I noticed FedEx handled the box horribly. One tree was broken in half and the other had nearly all limbs snapped off. I spoke with customer service and within days I had one replacement tree. So I called and reported that problem, and within maybe 9 days of the original order both my trees were replaced. The new ones are very happy and healthy. Customer service was absolutely amazing.
I ordered a vine from Fast Growing Trees and was very impressed with the quality of the product as well as the great care they put into the packaging to ensure the plant arrived safely and undamaged. I've since planted in my backyard and it's doing amazing. I'm extremely happy with my purchase and would revisit for my future plant purchases.
I ordered 2 trees
When they arrived one was just about dead the other one was poor condition. When I reached out for a refunded they sent me multiple questions and asked for a photo. I answered all the questions and sent a photo of the sick plant but didn't have a photo of the dead one. I've ordered plenty of Tess online and have always been happy. This was my first and last order with this company. Go to another website you will have better luck and they honor their guarantee. Not this place
We ordered 4 trees from here - we received quick responses to our questions about whether the trees are suited for where we live. Shipping took a bit longer than expected, but it's not their fault - transit times are just long.
Fast shipping and good service, but plant (what really matters) was not lush and healthy.
We've received two Bloodground Japanese maple trees (one a replacement for the other) and each appeared distressed on arrival. I've begun to question whether selling trees through the mail is good business practice. We remain hopeful but the appearance and health of the trees today is dubious.
Had an easy selection and a wide variety of choses! They sure lived up to their description and sent great looking trees.
The box arrived crushed, but the tree seemed okay. The bamboo support sees to have been there a while, as it was growing in semi-circles around it, but I expect it will straighten out with time. The size was not bad, and planted nicely. I won't be able to give a definitive review until I see how well it does following planting.
I usually don't plant trees this late in the year because of the Texas heat. But I planted 2 gem magnolia trees. One is doing really well, the other on is struggling.
Friendly and knowledgeable assistance by phone. The trees took over a week and were dry and in need of attention. They have since become strong and healthy after a week or 2 of loving attention, water and new pots.
It took awhile for the plant to travel from NC to WA. The plant was root bound and dry as a bone and almost all the leaves fell off. However, I plunged the entire root in a water bath as soon as it arrived until it stopped bubbling. I placed the plant in the shade for two days before planting. I notified fast growing trees of the situation and they offered 25% off if I wanted to see if I could revive it or they would send me a new plant. I took the 25% off. It is now blooming like crazy. It has a year warranty so I couldn't lose by trying. I am pleased with the service.
I am very satisfied with the tree that I ordered specially was heat warning for two weeks in Las Vegas and the tree came in in the very good shape.
Great tree at great price. Look forward to sweet apples soon in Illinois
From choosing the right plants for my geography to getting the plants on time in great condition - it all worked seamlessly!
I purchased 32 qt arborvitae. Not sure why they didn't make it probably a delay by the shipping company. I received 22 gal arborvitae as a replacement. I again ran a drip line along them and surrounded by fencing. They are doing well even in this extreme heat. Thank you
Very prompt delivery, not totally protected with no leaves, VERY small trunk for money charges in comparison to close nursery. Don't want to be negative but don't feel I got product for money spent. Sorry.
Do not order from this company. I paid $30 per tree on sale for something I could buy for less at Home Depot. I expected amazing and got garbage. Oh and the trees died already.
Over several months I ordered trees and rose bushes. 2 died, 2 look awful next to other competitor's rose bushes. I give it one more - last - try with the lemon tree, which just arrived. We'll see