On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
My plants arrived alive. I followed the instructions on how to properly plant and care for shrubs and trees once planted about a week later they seemed to be dying. The second week they look strong and very healthy and still are.
Pick a tree, plant it, marvel! Fast Growing Trees I am in awe how easy it is to create my personal paradise. Thank you Fast Growing Trees, you live up to your expectations!
Experimenting with new landscaping. Excited to start with tri dappled willow.
The"tree" looks miserable, losing leaves (it had only few to start with), no new leaf appeared since we bought it a month ago. A big disappointment!
Had an issue with one of the plants I ordered and they exceeded my expectations in resolving my issue.
My pear trees arrived in a box that was damaged
When opened most all soil around roots had fallen off
A tight burlap root ball cover is recommended
Trees in ground now and I am giving them special care
Fingers crossed!
Seem to be doing well in the ground, I had to spray a lot of the leaves due to black spots / blotches when they arrived
I was happy they arrived with fruit on the trees which seems to be doing well
The roses and hydrangea plants were very disappointing. I found the same roses at my local store and they were much nicer plants for half the cost. The hydrangeas came and were 2 inch sticks with roots
Poor quality for the price. Next time I'll buy locally.
Plants have only been planted 2 weeks ago.They do not look good so far.leaves on the rose bushes are brown.I'm hoping in time they take root and grow.We will see next spring.
Bought 6 spartan junipers and shortly after planting 1 died. Under warranty they shipped a replacement which was incorrect due to it color. I communicated that with them, sharing photos and they shipped a replacement. The 2nd replacement was also incorrect. While waiting for that 2nd replacement to arrive a 2nd tree died from the original 6. As it turns out, the two trees that died were packed in the same box so I'm sure there is something that happened to them to cause them to do. At any rate, I notified FGT and they shipped both replacements at the same time. They were also incorrect. In the end, they shipped me 4 incorrect replacements and I gave up. I replaced them at my local vendor. I assume FST is just a drop shipper and has little to no control over their products. If they aren't, then they are pretty bad at customer service.
Loved the variety of plants and trees offered by this company.
I found exactly what I was looking for and within my price range.
Delivery was fairly quick only issue was the bush I ordered was quite wilted when I received it. I don't think the delivery service read the label on the box to avoid extreme heat/cold.
I made a mistake while ordering a tree. Customer service worked and went above and beyond to solve my issue. The tree came fast and was packed extremely well!
Healthy plants all growing well. I like the home delivery. Quick service and arrived in excellent condition.
Over the spring I placed multiple orders, and I appreciate the credits you've provided when issues occured. You promptly replaced the annuals that arrived in poor condition, with weak and mushy roots. The large tree I ordered experienced shock, but it's showing signs of recovery. While my holly bushes are doing great, my cypress bushes are turning brown prematurely, which is disappointing I'm hoping for improvement next year. On the hand my gold finger trees are healthy and robust I only lost 1 out of 12. I'm 100% satisfied with the 12 burning bushes they were the big win as they were way larger than expected and I was amazed with the packing and ease of unpacking.
The tree arrived in very good condition and was fully alive!
Ordered many things from them - great company. Customer service is outstanding and there are always deals to make it more affordable in a world that isn't.
The tree was slightly damaged re the leaves when it arrived.
I had ordered 6 lavender plants. All did well for a few weeks. I had one die. The associate that I spoke to was very helpful and sent me a replacement. It took a while for the replacement to arrive, longer than my other plants. I noticed on tracking that it came all the way from California and sat at one of the FEDEX hubs for a little while. When it arrived it was almost dead. I planted and fertilized it. I do not believe that it is going to make it and I will have to go through this experience again. Hopefully it will be shipped faster and arrive in better condition.
I ordered a 5 gallon camellia----received a 3 gallon camellia in a 5 gallon pot:: not even filled with an additional 2 gallons of soil! What a ripoff!
Very favorable. Customer service contact offered excellent advice.