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My River Birch arrived securely packaged inside a strong cardboard box. It was healthy. The root ball was wrapped in burlapI and plastic wrapped over the burlap. Tears came to my eyes as I have been a lover of trees since my Grandmother introduced me to them when I was a girl. My Birch is thriving and I am thrilled! Would order from Fast Growing Trees again in a heartbeat!
The trees sucked! But the customer service was great.I guess..
I ordered several trees and got a very quick response, unfortunately the shipping company didn't take very good care and one tree arrived badly damaged.
FastGrowingTrees immediately replaced the tree with no problem whatsoever.
I will definitely be ordering more from them in the future!
I've bought 4 products thus far, 2 lime light standards, a quick fire standard and a tree form Wisteria. All over 4ft when delivered, all came in great conditions and fast. My plants are all thriving showing signs of new growth within 2 weeks. Planning my next purchases for spring.
I got a King Crimson Maple and 2 plum trees. The Maple looks horrible. I sent them an email and pictures. Waiting to see what they do about it.
Ordered some soft Holly and the plants varied in height AND root stock, which this company lays off as the qualifier. Of the four, one was a strong plant. The other three varied in lessening degrees and were half the size, including root stock. Will think twice before ordering again
These were really good looking examples of Sky Pencil Hollies! Even y=taller than I was expecting
Ordering & delivery were fast, efficient. Product (tree) received was disappointing, poor specimen/quality. Requested/received refund.
Plant was a lot smaller than told on the website the actual gallon bucket was inconsistent with local nurseries here got a tiny little plant they claimed was a 3 gallon pot look more like a 1 gallon pot to me I even measured it and compared to other nurseries in the area overpriced
My only online plant store.>………………………………………………………………..
Had an issue with my recently bought blueberry bush. Sent an inquiry and pictures in seeking help- never received any response.
The ironic part is- fast growing trees keeps sending me customer satisfaction surveys and they never post them, nor have they even bothered to contact me.
I ordered two Nectarine trees, and unfortunately, they arrived in a stressed condition after spending several days in a shipping box. The leaves were discolored and wilted, which I suspect is due to the prolonged shipping time. While the trees might recover after being planted, their current state is concerning. The packaging was adequate, but I wish the shipping process had been faster to reduce the stress on the trees. Hoping for the best, but based on the initial condition, I can only give 2 stars at this point.
First, as soon as the hydrangeas arrived, I was surprised to see they weren't blue as I had ordered.
Secondly, the flowers have all died now even though I watered it and kept in the shade.
Super bummed.
Shrubs came fast and in good condition. Love the little card that tells you how to plant/take care of it off the bat. Looking forward to seeing how they grow!
Simple and easy. Gave the information I needed to grow and plant.
My bay leaf tree arrived in great shape. It's happy in the sunshine, and I'm happy with the fast growing trees.com!
I have purchased 2 trees from here and have been nothing but happy and impressed. Always ships super fast and the trees have been taken care of very well.
My address is in Google maps. My order was canceled instead of calling me. I do not always go into my email. I called back and spoke to someone that was nice. She was going to get with the shipping person and call be back. I'm still waiting on a call or email. Your prices have gone up since I first ordered. My family is looking to create an orchard I was looking forward to ordering more in the spring. Very disappointed with the customer service.
Looking foward to watching these beauties grow! <3 Thank you for upgrading the yard and environment with healthy and full Juniper Spartans.
Plant was loose and dirt was everywhere- root ball was completely exposed and box was destroyed.