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I already sent an email to customer service when I received my very damaged boxes, with a few broken branches. I NEVER received a response! I have photos of everything. I would be very surprised if these plants survive. Fed Ex did a horrible job and the boxes were so weak that the metal staples did not hold and many boxes had to be retapped. Many were extremely damaged, a few with no dividers and several plants were smashed on top of each other. Looked like the boxes had been in a rain storm or exposed in transit. 5 gallon roses were in 5 gallon buckets, but very small - might as well been put in 3 gallons.
I ordered small pine tree n packaged beautifully. Planted and doing great.
Plants came dead or half dead and customer service told me to plant them anyway. I took pictures of arrival and a few days after. Some totally died and others are limping along. I went to a big box store a few days later and they had the same trees in much healthier condition for similar pricing. So I regret not getting them nearby. I will not be buying from FastGrowingTrees again. I have Xed the Facebook ads.
Never had a issue or problem with the trees always packaged well and in good condition
My rose bush was shipped promptly and arrived in wonderful condition.
I have been extremely happy with the buying experience from fast-growing trees. The website is very friendly and easy to use, lots of good choices on trees/sizes. Good prices and discounts. Fast free shipping with fedex and once arrived, the trees are always well packed and in good condition. As a result I have placed several orders recently with this company, and very satisfied every time. Will continue to buy and highly recommend! Thank you! Heather R
Overall I am happy with my experience so far, some plants seem a bit weak but I assume that is only due to winter conditions and fast growing trees will replace them in the spring if necessary
We ordered 10 five foot Green Giant Thujas for our back yard to act as a screen from our neighbors. One week later we had an ice storm and we were very concerned about our baby trees but I called and talked to a representative who said that the trees are pretty hardy even under those conditions. One of the trees actually gathered so much ice that the top was bent down to the ground and we thought we lost it. After the ice melted the tree is totally upright and growing well. Not only was the purchase easy and delivery prompt, the advice and care instructions were tremendously helpful. Thank you!
We ordered several Meyer lemon trees as gifts and so far they are growing really nicely, beautiful flowers already! Would have been nice to have care instructions in the box as well as in the emails that were sent.
My first shipment came looking like it had been frozen. Such a bummer. I took pictures and sent them to customer service. They shipped me new avocado trees right away. The new ones arrived beautiful. Great experience, will be a repeat customer.
The plants were in good condition. The shipping was postponed for a couple weeks due to extremely cold temperatures, but otherwise good.
If they would have made it clear that the tree I ordered in January wouldn't be delivered until March I would have spent my $200 elswhere
The website is user friendly.
The trees arrived very fast.
The packaging was great.
I am happy with the trees.
My June Gold peach tree and blueberry bush arrived in good conditions. We have also planted both in my backyard and they seem to be doing well.
I am very happy with the way my plants arrived, well packaged and heathy. I have one concern but hopefully they will thrive; the 21 1-2 ft arborvitae I purchased were all pot bound. I suppose to many roots are better than not enough but hopefully this will not be a problem as they grow.
Needed a gift card for son's birthday, but not very techie. This website was consumer friendly and dirt simple!
New Red Maple arrive happy with prompt shipping in an excellent box. I'm always (third purchase) pleased with Fast Growing Trees service.
I have been shopping from this website for the past 2 years! I am very satisfied with the excellent service this company offers.
Tree came fast and is in great shape and is doing well its right next too my granny smith apple tree right now and that tree is 5years old so i should get apples from both trees this year
After I made the purchase I was informed it would be delayed 2 months. I understand Mother Nature but they should have told me up front.
