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Trees.com has 32,242 customer reviews and ranks 1st in the Plants category. Common review topics include customer service, fruit trees, lemon tree.
Had a problem with some trees I ordered my problem was resolved quickly and professionally
Fast growing trees never disappoints. Always great packaging and nice growth.!
Shipping beautiful trees arrived nice and green π²π²π²π²π²π²
The BlackBerry bush I purchased a few years ago has never ever disappointed me. Big, juicy, sweet fruit is what I grew because of you and the perfect farm land with organic products I planted them with. My neighbors and I can't wait for this season's fruits. π
Purchase fruit tree before and they are still alive and growing.
Purchased a hardy banana and lime tree previously. Both arrived healthy and in great shape.
My lemon tree died, so I got a gift card. I tried to use it in combination with a promo code but was told you can't stack them. And I was charged $20 for shipping because my gift card brought the total under $100. Will not be back
Plant was left down stairs apartment building. They should deliver to the client door
I ordered skip laurels and other evergreens this yearβ¦healthy plants in good packaging so no damage!
Got 2 beautiful lilacs and an azalea. They look fine. I'm waiting for my order of ten quarts of lavender.
I love working with them and they have so much information!
I had a blueberry bush that didn't do well and you sent me a new one no issues I planted and it's growing great! Your customer service team is awesome!
Well packaged unless there is noticeable FedEx damage to the order.
I've made dozens of purchases over the past 8 years and always had great experience
Several years ago ordered some fairly priced Lombardi Poplars, they arrived in good condition and overall was happy but the prices of that plant have since skyrocketed. Especially for a plant so easy to root from cuttings and with such fast growth. I wish fast growing trees would still sell cheap bare-root stock. Also would like to see them sell more conifers,
We love our past shipment that we are back to purchase more trees and plants
People need to be back in offices,,, not working remotely and need better contact with management
No issues and they seem to stand behind their trees
I have never received a plant that I questioned the care they took to package.
We ordered multiple plants, but a couple arrived in bad shape. The warranty was easily honored, and the plants were quickly replaced.