Trees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Trees.com
Trees.com
trees.com

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Write a review
Reviews that mention popular topics
Nebraska
1 review
0 helpful votes
Follow Kathleen Q.
Unfollow Kathleen Q.
Share Review
Report Review
So far, great company!
May 14, 2025

The website was easy to use. The product I ordered was priced reasonably. Was especially impressed how wonderfully healthy they looked when they arrived at my doorstep. Now, if I can just keep them alive as I am on the northern fringe of their hardiness.

Date of experience: May 4, 2025
Michigan
1 review
0 helpful votes
Follow Jean A.
Unfollow Jean A.
Share Review
Report Review
Jn
May 14, 2025

Great trees and fast delivery with superb packaging. Will continue to order again.

Date of experience: May 4, 2025
Ohio
1 review
0 helpful votes
Follow Frederick R.
Unfollow Frederick R.
Share Review
Report Review
Undelivered item
May 14, 2025

My item was supposed to ship 1 month after I paid for the order. One month and a day later, I was told that I would have to wait a few more weeks. I requested an immediate refund and got the refund on my account 7 days later.

Date of experience: April 12, 2025
California
1 review
0 helpful votes
Follow Dave X.
Unfollow Dave X.
Share Review
Report Review
No customer service on dead tree
May 14, 2025

Trees arrived in bad condition after 8 days getting here I have contacted the company over and over again and only receive form letter replies Do NOT buy from this company

Date of experience: May 4, 2025
Montana
1 review
0 helpful votes
Follow Keren N.
Unfollow Keren N.
Share Review
Report Review
Didn't refund shipping on an order that was lost
May 14, 2025

I purchased a Ruby Grapefruit tree for my parents that never arrived, and they gave me store credit only for the cost of the tree, not the shipping. To re purchase a new tree, I had to pay an additional $27.77 for shipping which seems very unfair. Poor customer service.

Date of experience: May 4, 2025
Texas
1 review
0 helpful votes
Follow Shane U.
Unfollow Shane U.
Share Review
Report Review
Third tree I bought from them it was great
May 14, 2025

Arrived on time and is already covered in leaves. I don't have anything else to say but they made me put at least 50 things so I am just talking now great service great tree

Date of experience: May 4, 2025
New York
1 review
0 helpful votes
Follow john O.
Unfollow john O.
Share Review
Report Review
Broken branches
May 14, 2025

I ordered three trees recently and two of the trees had broken branches. I am hoping that it does not affect their growth.

Date of experience: May 4, 2025
Maryland
1 review
0 helpful votes
Follow Cheryl V.
Unfollow Cheryl V.
Share Review
Report Review
Overall happy but not happy with customer service:-(
May 14, 2025

I've ordered blueberry and raspberry bushes and was totally pleased! Ordered 4 trees (spent $500) and one came damaged and not in good condition. Reached out and haven't heard a thing back, disappointing but hoping they respond to me soon?

Date of experience: May 4, 2025
Texas
1 review
0 helpful votes
Follow Chris A.
Unfollow Chris A.
Share Review
Report Review
All my Trees, shrubs and roses are growing beautifully.
May 14, 2025

I love working with growing trees. The only thing that upset me a little is the way in which they were delivered. The delivery person did not take care with them instead of setting them as it said on the box they were just thrown on the ground. All plants are healthy and happy.

Date of experience: May 4, 2025
Virginia
1 review
0 helpful votes
Follow Grayson Z.
Unfollow Grayson Z.
Share Review
Report Review
Horrible, Nothing Arrived
May 14, 2025

Ordered over 20 plants only had 2 actually arrive at my house. The rest were either damaged and returned (never got a replacement) or were delivered to some other location. I contacted FGT and was basically met with "not our problem" attitude. It's a shame my first couple experiences were good but I highly doubt I'll ever shop with them again!

Date of experience: May 4, 2025
Pennsylvania
1 review
0 helpful votes
Follow David E.
Unfollow David E.
Share Review
Report Review
Too long to deliver.
May 14, 2025

When I purchased the trees, they were clear they wouldn't deliver them until June to Pittsburgh. I bought the trees in March. I called and asked why they wanted to hold the order that long and got no answer. If the trees come in june, it will be in the beginning of the hot dry summer and, missing the spring rains to get it established will require me to be very diligent with watering for 4 months to get them through the summer.

Date of experience: May 4, 2025
Illinois
1 review
0 helpful votes
Follow Ken Z.
Unfollow Ken Z.
Share Review
Report Review
Great purchase and customer service
May 14, 2025

Because my desired order was for a few trees that regionally had a cold-weather warning, a customer service person was super helpful in scheduling the order and delivery. It worked out great and both trees arrived in perfect condition.

Date of experience: March 12, 2025
Missouri
1 review
0 helpful votes
Follow Glen Y.
Unfollow Glen Y.
Share Review
Report Review
Treated right
May 14, 2025

I bought a couple plants that died after planting.
1 day I received an email asking me how they were doing. I was told the plants would be replaced and they were. I was amazed that I did not have to initiate a request for replacement with other nurses you have to beg to make cloud happen.

Date of experience: May 4, 2025
District of Columbia
1 review
0 helpful votes
Follow Jason L.
Unfollow Jason L.
Share Review
Report Review
Two out three
May 14, 2025

I was sent three green arborvitae's this spring. Two are doing very well, but one has appeared to die in several parts of the bush that are not coming back, it seems. It looks quite bad.

Date of experience: May 4, 2025
Washington
1 review
0 helpful votes
Follow Leanne W.
Unfollow Leanne W.
Share Review
Report Review
Trees not thriving
May 14, 2025

Everything I purchased is dead but the $#*! willow. The lavender, lilac tree and clematis. I purchased all the plants again at Costco and Sky Nursery on Seattle. Those purchases are growing beautifully.

Date of experience: May 4, 2025
Louisiana
1 review
0 helpful votes
Follow Mona V.
Unfollow Mona V.
Share Review
Report Review
Amazing experience
May 14, 2025

This company makes shopping for trees and shrubs so easy. A lot of people like that one on one connection when shopping at their neighborhood nursery. But Fast growing trees has found a way to still get you that experience. They helped me pick out the perfect tree for my yard, and have been helping through its growth as I don't really have a green thumb. They want you to succeed with your plantings long after the sale. They value their reputation and go above and beyond to make sure their trees are happy in your yard and you are a happy customer. I will definitely buy from them again.

Date of experience: May 4, 2025
Oregon
1 review
0 helpful votes
Follow Carrie B.
Unfollow Carrie B.
Share Review
Report Review
It arrived harmed and died
May 14, 2025

Our raspberry bush arrived upside down and the main stem was broken in half. We took the advice to allow it a couple of days to recover. We then planted it per the instructions and it died within 24 hours. It never recovered at all.

Date of experience: April 28, 2025
Utah
1 review
0 helpful votes
Follow Patrick Z.
Unfollow Patrick Z.
Share Review
Report Review
Dead cherry tree
May 14, 2025

Not happy. Sold me a dead Cherry Tree and tried to make me take pictures, and fill out forms. Your one year warranty sucks..

Date of experience: May 4, 2025
Virginia
1 review
0 helpful votes
Follow Carolyn L.
Unfollow Carolyn L.
Share Review
Report Review
Well packaged and healthy
May 14, 2025

Second year that we have ordered fruit trees Fast-Growing-Trees. They arrive securely packed and in great condition. Our apple trees from first year's order are growing well.

Date of experience: April 24, 2025
Washington
1 review
0 helpful votes
Follow Judy W.
Unfollow Judy W.
Share Review
Report Review
Difficult diagnosis
May 14, 2025

My grow area Is hard to define. We are far NW-US but home is also in a micro-climate. I thought I would try to grow a cold tolerable avocado. It arrived very healthy looking but had some brown 'holes' in the a few leaves. Almost like worms were devouring. But I never found any insects. I tried soda water & removed leaves thinking maybe it was fungus, but it continues to deteriorate. I am hoping it can still be saved.

Date of experience: April 21, 2025

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
See all photos