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It took a while to deliver but the plant was healthy and thriving
I love the variety of the plants. They have some I can't find anywhere else.
There was an error with my order and customer service was able to handle it quickly and to my satisfaction.
I have approximately $1200 worth of trees from this place. Only 2 issues and they resolved them both.
My go to place for plants. Always come fast and packed well. Haven't had a failure yet and have used them for all of my outdoor spaces.
My first dogwood failed to thrive. 2023 I think!
It was replaced with absolutely no fuss.
Replacement growing well and surviving this year's heat in the mid-Hudson Valley.
All plants arrive beautifully packed and uninjured.
Looking forward to my new willow!
My gardenia arrived broken from shipping. I sent pictures they asked for more pictures then it was crickets on their end no response and no replacement despite numerous follow ups. However my one bottle Neem arrived with a puncture and drained out and they sent a replacement for that right away. My blood gold japanese maple arrived dormant and come spring time it didn't bud and was obviously dead. They replaced it with a store credit. I just don't understand why not send a replacement gardenia.
They have always responded when a plant died and worked with me to get a replacement
I purchased two apple trees, blackberries a lemon tree and some supplies. The trees were all very healthy. My lemon is planted and doing great! I am planting the rest of the trees this week. I love the health of the plants, and all of the expert information to get the job done right! I feel confident since I know I can call for advice anytime. Thank you for getting me started with fruit on my new farm!
Prompt customer service, healthy plants well packed. Hoping they will grow well.
I purchased dappled willows last season and they are thriving in my garden this season.
When I have a question, the customer service is very helpful.
They honor their trees and give out expert advice! If you need help with anything concerning your order or even after you plant your trees they are on it to help you!
The service and tree that i purchased all out performed my expectations.
All the products I've received have been wonderful when receiving. I may not have been as successful as I would like to be on the long life of the trees and products I plant. But I trust this company to give me the best they can. When I order a tree of a certain height, I actually get it. They always come healthy and well packaged so that we can get them in the ground and take care of our new friends. Thank you for always a great experience.
Ordered 2 trees from around April this year (2025). 1 Peach tree (4'-5') and the Burgundy plum tree (4'-5'). The peach tree arrived first. And was planted --No problem-- the next day the plum arrived (1day later). Watched and watered from then on. No new growth/green anywhere on tree.
I did couldn't locate my order # for this purchase.
Very satisfied with all other purchases and will go from Here.
The trees/bushes are hardy and healthy when they arrive. The guarantee is encouraging. All interactions have been professional and satisfying.
The tree arrived in rough shape, only a few leaves and it later died.
Always positive and this one was the same. We have had many orders from Fast Growing Trees.
Very helpful and willing to resolve issues with plant replacement