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Replaced our tree because it died. Going to try again. Very happy with your service
Love this company, love the team. Very professional and customer oriented.
All the leaves had fallen off in shipping box. The tree arrived dead. Scratch test proved it. After four weeks and several pictures, they agreed to send a replacement. I have to pay $20 for shipping on the replacement. This is their policy. Not the best customer services. I'm paying for shipping for replacement because their product arrived broken. This doesn't make sense. Be sure to read the policy on a replacement for a defective or dead plants.
Purchases plants, not all of them survived the year. Customer service gave me a purchase credit and even extended that to another year. Just purchased some trees again and I'm excited to get the shipment. Great product, great customer service, all you could ask for.
Purchased 2 Thuja Green Giant arborvitae but they were killed by our 105 and higher degrees. You replaced them and the new one's are doing well.
The whole process has been really easy and informative. The website is very easy to navigate as well as making it very simple to shop for plants that specifically grown in my area. Our order came quickly and was packaged well. We had to reach out to the customer service team as a handful of our plants didn't do well and the team was responsive, informative, and helpful. We will continue to utilize Fast Growing Trees for future arbor needs.
I have been very pleased with all of my tree orders with Fast Growing Trees. I have ordered somewhere around 100 trees in the last 2 or so years.
Prompt help with a problem delivery that was damaged
Although this took a little bit of time I'll be happy to receive my replacement avocado tree.
Was able to control with Neem.
Plant was nice sizeā¦
I lost 11 of 26 purchased trees. Replacement cost me more than $11 each in shipping.
I was not satisfied with the service response to my Muehly grass problems. 3-4 have not done well, adjacent to many others that have thrived.
Ordered what I wanted. Came on time. Plants looked in good health. Had no problems I looked to buy from Fast Growing trees again.
Well packed healthy trees, easy planting, fertilizer included.
I've gotten high-quality plants at a very decent price packed well and shipped on time. Very professional!
Had questions on delivery before I ordered. They were very helpful through live chat!
Overall I have had a good experience only problems I've had is they do not honor the 1 year guarantee. The other was when I ordered Lombardy poplars, I received two different trees. But would still recommend this site. I've used them for about 20 years.
Great! But I don't want to spend a lot of time on this survey.
Website easy to use. Fast Growing Trees has a good track record for on time delivery of excellent products.
Bought a Chicago Hardy 1 1/2 years ago and it is bearing fruit this year
