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The tree arrived crispy due to heat I'm guessing. It was not replaced
I understand the packaging is a little tricky when shipping trees, 3 of them were damaged pretty badly. Branches broken, resulting in trimming trees back a foot. Customer service applied 15% refund to 3 trees. Should have shopped locally looking back at these.
I have now made several purchases at FGT. The company is the best online nursery! Their customer service team is amazing! On my last order I purchased a Dura Heat River birch tree. Prior to the order I contacted FGT. The young lady addressed on concerns and too addressed my request to have a beautiful healthy tree picked for me. When I received it! Wow! Healthy and beautiful!
This site delivers great plants in great shape! They also have lots of on line information about how to grow, trim/prune, feed, and harvest specific plants. If the written guidance is insufficient, they provide on-call plant experts to help ensure satisfaction with any purchase. I have only had one less than positive experience with this company. I purchased an ever bearing strawberry plant and was disappointed in the price/value, size, and overall health of the strawberry plants. I paid about $34.00 for one strawberry plant that was not much more than a bare root plant. I also bought the same type of strawberry plant locally, and from Amazon. The Amazon plants were 4 for less than the cost of one of the FGT's strawberry plants and they grew faster and larger! The nursery strawberry plants were slightly more expensive than Amazon (but still much cheaper than FGT's) and did just as well as the Amazon plants. Since I have had success with the trees purchased here, it is only the smaller plants like strawberry plants where I had a problem and the reader might want to be more careful.
Everything I have gotten from this site has grown Leaps and Bounds and stayed healthy which makes me happy:-)
I have used FastGrowingTrees in the past and they were delivered healthy and the size I was expecting. That is why I chose to use them again today when wanting to send someone a living gift.
Received my sweet gum tree promptly. It was easy to plant and is slowly adapting to it's new climate.
Berry bushes ordered, no fruit yet but bushes are very healthy and full looking
The plants and trees are very beautiful and I hope to have some figs soon.
The plants I've bought here are always healthy, and include good planting and care instructions.
2 fruit trees and 2 bushes purchased. All doing well🙌🏽
Great experience with the order and also with the replacement.
Bought this same tree 15 months ago and it is doing well. Time for another in a different location.
Plants come in good condition and have all thrived so far.
Great company. Backs up their warranty. Kind, quick and extremely easy to work with.
I am hoping this time the plants arrive healthy. I think it was about 2 years ago and the first plant was basically dead, you sent me a replacement which was not that healthy. Hoping for the best this time
Trees and shrubs I ordered previously showed up healthy and packed nicely to protect each plant. All my purchases survived and thrived. I can't be more pleased.
I never order my plants, flowers, and trees from anywhere else! Always excellent care and love the 1 year guarantee. Thank you all so much for what you do!
My trees were delivered to my next door neighbor's driveway while both she and I were out of town. I came back the next day and waited for 5 days until I contacted UPS and got a photo of the delivery then ran over and rescued them. All the leaves had fallen off in the box but we planted them anyway. Hoping they will be OK in the spring.
Replaced our tree because it died. Going to try again. Very happy with your service