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I have had 2 of the 4 trees I have purchased, die. That was on the BOGO. I'm thinking that it's not worth it to do the BOGO. I'm really happy with my other 2 trees though.
Have been 100% satisfied with ALL previous purchases. E.g. Health of trees, size, packaging GREAT!
I've always been impressed by the variety and quality
Buying the tree was so exciting to give as a gift.
I have purchased numerous items all have done well
Fast shipping, good quality, great customer service.
My entire order of trees was mangled by the shipping company & as soon as FGT found out they had a replacement order at my door within three days. Can not get better than that!
I've been buying plants for years and one of the best parts was the customer service. Used to be super easy to get help when guarantee/warrantees needed to be used. The customer service people are still great to work with, but now it's more of a process that requires filling out forms online which detracts from the efficiency and customer service aspect on the consumer end. This aspect has caused me to think of Fast Growing Trees less favorable, recommend them less, and look to buy plants elsewhere.
Have ordered smaller trees in that past that were straight and healthy.
Tree arrived in great condition and is doing well.
Bought numerous plants that are always healthy when they arrive
I bought them 3 years ago and they are growing and look beautiful
I accidentally bought 2 of the same tree when I wanted 1. I contacted customer service and they immediately fixed the situation
I bought a avocado tree for my daughter last year. She loves it and she is enjoying avocados on her patio tree.
I ordered a Meyer lemon tree as a valentines gift. We had lemons in November- and are ready for more now as November comes again. I was able to grow 2 small plants from this tree- gifts to friends.
Now I'm ordering an orange tree- can't wait to add the fragrance from this new tree to our home- just as wonderful an experience as the lemon tree in bloom.
Received the trees quickly, in good shape and they are doing well.
One of the trees I ordered kept getting delayed forcing me to cancel the order.
I had ordered Arborvitaes twice in the past and none survived a winter in my zone.
Your office helped me deal with the delivery issue.
I ordered a patio lemon tree. The filtering made it easy to find what i wanted. Tree arrived in good condition and is growing well.